Bucked Up – The Future of Performance Nutrition
At Bucked Up, we don’t follow trends—we create them. Founded on the belief that performance should never be compromised, we’ve built a brand that stands for innovation, intensity, and impact. From our industry-leading pre-workouts to our revolutionary Clear Whey Protein, every product is designed to fuel greatness.

🚀 30% Year-Over-Year Growth
📍 Available in 75,000+ Retail Locations
🏆 Partnered with Elite Athletes, Fighters & Top Social Media Creators

What Makes Us Different?
✅ Best-Tasting & Best-Performing Supplements on the Market
✅ Cutting-Edge Formulas (Including Creatine Gummies, Protein RTDs, etc)
✅ A Brand That’s Edgy, Relatable, & Built for the Bold

More Than a Brand—A Movement
We don’t just sell supplements; we build culture, community, and content. Whether we’re flying helicopters with social media influencers, working with celebrities, or dropping viral campaigns, Bucked Up is where performance meets entertainment.

Our latest innovation, Bucked Up Clear Whey Protein, is the first lightly carbonated whey protein drink—with unreal taste and next-level formulation.

💥 Want to be part of the movement?
Let's connect. Whether you’re a customer, athlete, or content creator, Bucked Up is here to fuel your journey.

🔗 BuckedUp.com | #BuckedUp #StayBuckedUp

Industry: Wellness and Fitness Services
Company Size: 51-200 employees

Bucked Up

Savvy Admin PROD

**Position Overview **

We’re hiring a UGC Ad Creator & Editor to help us scale our ad creative across TikTok, Meta, YouTube, and other paid platforms. This role is ideal for a hybrid creative: someone who can film and edit high-performing UGC-style content using phones and scrappy tools, but who also has the experience and skillset to shoot and edit polished, studio-quality videos when needed.

You’ll be expected to create and iterate on performance-focused video ads, work with internal and external teams to manage UGC deliverables and collaborate with the media buying team to test and optimize creative at scale.

**Key Responsibilities **

**UGC & Ad Content Creation **

- Capture and edit high-converting, UGC-style content (With phones or lightweight gear).

- Create multiple ad variations for A/B testing — changing hooks, pacing, copy, etc.

- Repurpose raw content into short-form ads for TikTok, Reels, Meta, and YouTube Shorts.

- Stay on top of social trends and incorporate them into your creative work.

**Studio & High-Quality Video Work **

- Assist with in-house shoots using Sony cameras, lighting setups, and professional gear.

- Bring studio-level skills to product shoots, interview-style content, and internal campaigns.

- Collaborate with our videographers and creative team to plan and execute shoots.

**Performance-Driven Editing & Optimization **

- Work closely with the paid media team to analyze ad performance and optimize accordingly.

- Understand key ad metrics (hook rate, hold rate, ROAS, CTR) and use them to improve output.

- Prioritize speed, iteration, and testing over perfection. Our goal is conversion, not cinema.

**UGC Project Coordination **

- Assist in managing UGC content pipelines, including internal talent and external creators.

- Communicate with team members and contractors to move UGC deliverables forward.

- Organize and track UGC assets for upcoming campaigns and creative briefs.

**What We're Looking For **

- Proven experience editing short-form ads (especially TikTok, Reels, and paid social content).

- Strong understanding of performance creative: hooks, pacing, retention, and CTAs.

- Skilled in Adobe Premiere, CapCut, After Effects (basic), or similar software.

- Experience with video production in both studio and mobile/UGC environments.

- Comfortable shooting and editing with phones, gimbals, and run-and-gun style gear.

- Strong project management and organizational skills.

- Passion for storytelling, branding, and data-backed creative.

- Willingness to move fast, pivot quickly, and take feedback without ego.

**Bonus Points **

- Experience managing or sourcing UGC creators or influencer deliverables.

- Familiarity with ad performance metrics (CTR, CPA, ROAS, AOV, etc.).

- Photography or graphic design experience is a plus.

**Final Note **

We’re not looking for someone who wants to make a “mini movie” for every ad. We’re looking for someone who’s obsessed with making videos that drive real results, whether that’s from a high-end studio camera or iPhone. If you’re passionate about performance, UGC, and digital storytelling, this is your shot.

**Additional Information: **

- Pay is DOE

- Full-time schedule

- Insurance benefits are available for eligible full-time employees. Benefits include Health Insurance, Dental, basic life Insurance, Vision plan, HSA, and Employee Assistance Program.

- Additional voluntary benefits include accidental insurance, pet coverage, Metlaw services, and additional life insurance coverage.

- Paid Holidays

- PTO Available for Full-time employees

- Employee Discount on Bucked Up products and apparel

DAS Labs (DBA Bucked Up) is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics. Bucked Up does not sponsor applicants for work visas.

UGC Ad Creator & Editor

An elite sales organization that is committed to delivering top-tier results as we focus on our people.

Industry: Consumer Services
Company Size: 501-1,000 employees

Grit Marketing

**About Grit Companies **

Grit Companies is a fast-growing platform supporting both national D2D teams and pest control operations. Our D2D arm, Grit Marketing, operates one of the largest door-to-door sales forces in the world. Our pest control brand, Mira Home, serves thousands of homeowners across multiple markets. Underpinning both is a technology stack we've built and continue to invest in — from CRM and call center infrastructure to rep recruiting pipelines and customer communication tools.

**About The Role **

We continue to build the data layer that powers smarter decisions across Grit Companies. This role is a high-impact opportunity to own data pipelines, integrate systems, structure raw data into usable insights, and build dashboards and reporting that guide executive and departmental decision-making. You’ll work across both our D2D and pest control operations, helping turn complex business data into clear, actionable intelligence in a fast-moving, high-growth environment.

We are seeking a highly motivated **Data & Business Intelligence Analyst ** to join our dynamic team. In this role, you’ll be responsible for sourcing and structuring data from a variety of platforms, optimizing it for analysis, and delivering insights that guide strategic decision-making at the highest levels. You’ll collaborate closely with cross-functional stakeholders to understand business needs and translate data into clear, impactful dashboards, reports, and visualizations. This position blends strong analytical skills with technical expertise in data modeling, integration, and reporting.

Responsibilities:

- Design, develop, and maintain **database architectures **, ensuring scalability, performance, and accuracy.

- Integrate new data sources (internal and external) **into the BI ecosystem via API ** and other connections.

- Clean, transform, and structure raw data into user-friendly formats suitable for **dashboards and visual analysis **.

- Develop and maintain **reporting solutions ** for executive leadership and functional departments.

- Own the **data pipeline lifecycle ** from ingestion to insight, ensuring data integrity and consistency.

- Analyze data to **identify trends, patterns, and insights **, proactively highlighting opportunities or issues.

- **Collaborate cross-functionally ** to understand data needs and translate business requirements into technical solutions.

- Ensure **data quality, integrity, and security ** within the database and reporting systems.

- Stay informed on **industry best practices ** in database architecture, analytics, visualization, and data security.

**Qualifications: **

- **Bachelor’s degree ** in Computer Science, Information Systems, Data Analytics, or a related field.

- Proficiency in **SQL ** and experience with relational database systems.

- Strong understanding of **data modeling, warehousing concepts, and ETL pipelines **.

- Experience **creating reports and dashboards ** using business intelligence platforms (e.g., Domo, Tableau, Power BI).

- Experience integrating data via **APIs ** and other data exchange methods, including scripting.

- Excellent **analytical, problem-solving, and communication skills **.

**Benefits: **

- **Competitive Compensation: ** A competitive salary range with performance-based incentives to reward excellence.

- **Comprehensive Benefits Package: ** Inclusive of health, dental, vision, life, and disability insurance, with 401(k) matching to support your long-term financial goals.

- **Paid Time Off: ** Generous PTO policy to promote work-life balance and rejuvenation.

- **Professional Development: ** Access to opportunities for career advancement, leadership development, and professional growth within a fast-paced, high-growth, and thriving organization.

- **Supportive Work Environment: ** A collaborative and inclusive culture that values innovation, teamwork, results, and shared success.

**If you are a data-driven problem solver who thrives at the intersection of analytics and business strategy, we encourage you to apply today for this pivotal role! **

Data & Business Intelligence Analyst

**About Grit Companies**

Grit Companies is a fast-growing platform supporting both national D2D teams and pest control operations. Our D2D arm, Grit Marketing, operates one of the largest door-to-door sales forces in the world. Our pest control brand, Mira Home, serves thousands of homeowners across multiple markets. Underpinning both is a technology stack we've built and continue to invest in — from CRM and call center infrastructure to rep recruiting pipelines and customer communication tools.

We're now building the next layer: customer-facing software that homeowners actually want to use, and rep-facing tools that make our teams faster and more effective. This is a greenfield opportunity on a small team where your work ships to real users quickly.

**The Role**

This is a full-stack role. You'll own features end-to-end — from data model to API to UI — and work closely with operations, sales leadership, and the lead engineer to define what gets built and why. You won't be handed tickets. You'll be part of the conversation.

Your focus is customer-facing applications and rep-facing tooling: the products our homeowners and field team interact with directly, and the integrations that connect them to our operations stack.

**What We're Looking For**

**You should have:**

- 1–3 years of experience building and shipping production apps

- Strong proficiency in React and TypeScript

- Backend experience — building APIs, working with databases, handling integrations

- Comfort working across the full stack: you can take a feature from design to deployment

- Experience consuming and integrating third-party REST APIs

- Clear written and verbal communication — you can explain what you built and why

**You'll Hit The Ground Running If You Also Have**

- React Native or mobile development experience (this will come up quickly)

- Experience building AI-powered features into production software — LLM integrations, intelligent automation, or AI-assisted workflows

- Salesforce platform familiarity (Apex, SOQL, or even just working with the Salesforce API)

- Experience at a small company or startup wearing multiple hats

- Familiarity with field services, home services, or D2D sales (not required — just context that helps)

**You're Probably a Good Fit If You**

- Like finishing things — you care about shipping, not just building

- Are comfortable with ambiguity and can turn a rough brief into a working feature

- Ask good questions before writing code

- Want to grow into owning a product area, not just executing tickets

- Like working in person with a small team

**Benefits**

- Competitive Compensation: A competitive salary range with performance-based incentives to reward excellence.

- Comprehensive Benefits Package: Inclusive of health, dental, vision, life, and disability insurance, with 401(k) matching to support your long-term financial goals.

- Paid Time Off: Generous PTO policy to promote work-life balance and rejuvenation.

- Professional Development: Access to opportunities for career advancement, leadership development, and professional growth within a fast-paced, high-growth, and thriving organization.

- Supportive Work Environment: A collaborative and inclusive culture that values innovation, teamwork, results, and shared success. Located at our HQ building with a full gym, basketball / pickleball court, sauna, cold plunge, pool table, ping pong table, indoor mini golf, video game setup, and kitchen stacked 24/7 with drinks and snacks.

Developer

Sameday enables home service businesses to be available by phone 24/7 with our AI powered Virtual Sales Agents. Unlike anything you have heard before, Sameday’s AI sounds like a person and can answer questions, build value, and over come objections to get prospective customers on the schedule.

Industry: Software Development
Company Size: 11-50 employees

Sameday AI

**About the Company **

Build the future of AI agents for the trades. Sameday AI builds full-service AI agents that answer calls, qualify leads, schedule jobs, and run the back office for home service businesses. We’re growing fast, deeply product-driven, and integrated directly into the operating systems of the trades, including ServiceTitan, FieldRoutes, LeadPerfection, Housecall Pro, and more. Sameday AI is backed by multiple Tier 1 venture capital firms, as well as personal investments from well-known Silicon Valley figures including Nat Friedman and Daniel Gross.

**About the Role **

Now, we’re launching Sameday Horizon: a new human-in-the-loop operations team that helps power the next generation of AI for the trades. We’re looking for sharp, reliable, high-energy Customer Operations Specialists to answer live calls, dispatch jobs, support customers, and help train the AI agents that will eventually run the back office for thousands of plumbing, HVAC, electrical, pest, roofing, and home service companies. This is not a normal call center job. You’ll be on the front lines of one of the fastest-growing AI companies in the trades. You’ll speak directly with homeowners, book revenue for real businesses, coordinate with technicians, and help our product team understand what great human operators do so we can build it into the future of AI.

**Responsibilities **

- Answer inbound calls for home service companies. You’ll speak with real homeowners calling plumbers, HVAC companies, electricians, pest control companies, roofers, and other service businesses.

- Qualify leads and book jobs. You’ll gather the right information, understand the customer’s problem, identify urgency, and schedule appointments inside systems like ServiceTitan, FieldRoutes, Housecall Pro, and other platforms.

- Dispatch and coordinate service calls. You’ll help route the right technician to the right job, manage appointment windows, communicate with customers, and make sure the experience feels professional and smooth.

- Support AI-powered workflows. You’ll work alongside Sameday’s AI agents, stepping in when needed, reviewing edge cases, and helping improve how our agents handle calls, scheduling, dispatching, and customer conversations.

- Protect the customer experience. Homeowners often call when something is broken, urgent, or stressful. You’ll bring calm, confidence, and clarity to every conversation.

- Help build the playbook. Because Sameday Horizon is new, you’ll help define how the best human operators work with AI. Your feedback will directly influence our product, training systems, and operating procedures.

- Represent Sameday AI with professionalism. You’ll be trusted to speak on behalf of our customers’ businesses. Every call matters.

**Qualifications **

You’re great on the phone. You sound confident, warm, clear, and professional. You can calm people down, ask good questions, and move conversations forward.

**Required Skills **

- You have strong judgment. You know when something is urgent, when to escalate, and how to make practical decisions quickly.

- You’re organized and detail-oriented. Scheduling, dispatching, addresses, contact info, appointment notes, job types, technician availability, and customer expectations all need to be handled accurately.

- You move fast without sounding rushed. The best operators are efficient but still human. You can keep calls short, helpful, and high-quality.

- You’re comfortable with software. You don’t need to be technical, but you should be comfortable learning new tools, CRMs, scheduling systems, and AI-powered workflows.

- You like solving real-world problems. Every home service business has quirks. Every customer is different. You’ll need to think clearly, adapt, and keep things moving.

- You take ownership. We’re building something important. We need people who care about doing the job right, not just getting through the shift.

**Preferred Skills **

- Experience as a CSR, dispatcher, office manager, call center rep, sales rep, or customer support specialist.

- Experience in plumbing, HVAC, electrical, pest control, roofing, garage doors, or another home service business.

- Experience with ServiceTitan, FieldRoutes, Housecall Pro, Jobber, Service Fusion or similar software.

- Spanish-speaking ability.

- Experience handling high-volume inbound calls.

**Pay range and compensation package **

$45,000 to $55,000 base, depending on experience. Performance bonuses available. Full health, dental, and vision benefits. Life insurance. Generous PTO. Location: In-office in Utah. Potential for occasional customer visits or company travel as the team grows.

**Equal Opportunity Statement **

Sameday AI is becoming the System of Action for the trades. Our AI agents already answer calls, book jobs, qualify leads, and support back-office workflows for home service businesses across the country. But the future of AI is not built in a lab. It is built by understanding real calls, real customers, real dispatching problems, and real business operations. You’ll help us deliver incredible service today while teaching our AI how the best operators think, speak, prioritize, and solve problems. Your work will directly impact customer revenue, booking rates, technician utilization, homeowner experience, AI agent quality, customer retention, and the future of back-office automation in the trades. This is a rare opportunity to join an AI company at the ground level, work on real operational problems, and help define what the next generation of AI-powered service businesses looks like.

**Why Join Sameday AI **

We’re growing extremely fast in one of the biggest industries in the country. You’ll work in a high-energy startup environment where your work actually matters. You’ll learn the trades, AI operations, dispatching, sales, and customer experience at a deep level. You’ll help build a new operating model for how humans and AI work together. You’ll have room to grow as Sameday Horizon scales. You’ll be part of a company building something much bigger than a call center.

Customer Operations Specialist



Industry: Investment Management
Company Size: 11-50 employees

Philo Ventures

**About Philo Ventures**

**Philo Ventures is a venture studio based in Utah. We back founder-led companies with cash, IP, sweat equity, and shared services through our studio programs — taking companies from concept to Seed-ready spinout in 12–18 months, versus the industry average of 3-plus years solo. Our full-stack studio team of 0-to-1 builders covers engineering, design, product strategy, GTM, legal, and finance.**

**One of the highest-leverage things we do is help great founders find the right co-founders. That is exactly the moment Covellum is in.**

Covellum is an AI-powered pre-construction cost intelligence platform that gives architects, developers, lenders, and owner-developers instant, accurate, localized construction cost estimates early in the development process — before the expensive, time-consuming re-scoping cycles that happen when GC bids come back over budget. We are in active diligence with design partners including major architecture firms, institutional owner-developers, and construction lenders, and we are moving fast.

The founder behind Covellum is searching for the right technical co-founder to build with. Together, the founding team will work to enter Philo's Build program — our 10-month, invite-only studio portco relationship for founders who are committed to an idea and ready to build the company, with Philo as an operational partner and full access to studio funding and resources.

The construction industry is a $2 trillion market in the U.S. alone, and it still runs on gut instinct, relationship-based estimates, and spreadsheets. Covellum is built to change that.

**The Role**

As the Technical Co-Founder of Covellum, you will own the product and the technology end-to-end. This is a founder role, with all the ambiguity, ownership, and upside that implies. You will work directly with the Philo studio team, a commercial co-founder, and our network of investors, industry experts, and design partners to take Covellum from early prototype to a system that real customers trust with real decisions.

This role is expected to evolve into a permanent technical leadership position, likely CTO, as Covellum scales. We are looking for someone who wants to own the technical and product vision long-term — not just ship the first version.

**What You'll Do**

- Own the technical and product vision. Make the core calls on stack, data model, agent orchestration, retrieval strategy, and infrastructure — and on what the product actually is. Decide what to build, what to buy, and what to defer. You are the architect of record and the product mind behind the system.

- Design the agentic core. Covellum is an agentic product. You will design how agents ingest plans, query cost data, reason about scope and assumptions, and produce defensible estimates — including the orchestration, tool use, memory, and evaluation layers underneath.

- Build the data layer. Construction cost intelligence is a data problem before it's an AI problem. You will design the pipelines, schemas, and storage (relational, vector, geospatial) that let Covellum produce localized, accurate estimates and improve over time.

- Ship the 0-to-1 product. Drive the build to first paying customers. Philo's engineering team builds alongside you — you are not the lone engineer trying to ship everything yourself. As Covellum scales, transition from primary builder to engineering leader without losing technical depth.

- Translate customer reality into the system. Sit in design partner calls. Understand what an architect, a developer, or a construction lender actually does with cost data, and translate that into a product they trust. You are the technical voice in every customer conversation and the customer voice in every technical conversation.

- Build the engineering team. Recruit the founding engineers when the time is right. Set the bar for technical hiring, code quality, and how the team works.

- Drive technical strategy. Stay ahead of the model, infrastructure, and tooling landscape. Make sure Covellum is building durable advantages, not just riding the current wave of AI capability.

**What You Get**

- Meaningful equity in the company you are building. Real co-founder ownership, structured so your upside scales with what you build.

- Studio firepower behind you. A Philo engineering team that writes code alongside you — not just advises — plus design, product strategy, GTM, legal, finance, and pre-seed capital. You move at studio speed without paying studio drag.

- Structured coaching. Weekly accountability sessions, Founders Forum, and direct office hours with studio leadership. Opinionated guidance from operators who have done this before; the call is still yours.

- A bridge to your raise. Living-wage salary during the build phase, drawn from the capital your concept secures, with compensation and equity refined as Covellum raises its first institutional round. Health, dental, and standard Philo portfolio perks included.

**What We're Looking For**

- Founder mentality. An obsessive sense of ownership, a bias for action, and the ability to make good decisions with incomplete information. You want to build a company, not just contribute to one.

- A strong product mind. You think in products, not just systems. You have opinions about what separates an AI product that customers trust from a demo that impresses on a stage. You understand that agentic products live or die on UX, trust, latency, failure modes, and edge cases — not just model capability.

- Deep fluency with agentic systems. You have built production systems with LLMs — orchestration, tool use, retrieval, evals, the whole stack. You have strong opinions about where current agent architectures fall apart and how to design around it. You can ship an agent that does real work for a paying customer, not just a wrapper around a prompt.

- Strong database and data architecture chops. Schema design, data modeling, pipelines, vector stores, hybrid retrieval. You have built systems where the data is the moat, not just the wrapper.

- Systems thinker. You think in architectures, not just features. You can sketch the system on a whiteboard, defend the trade-offs, and ship the thing.

- Range from strategy to execution. You can set the technical and product direction.

- Comfort with ambiguity. Covellum is early. The spec will change, the customer will surprise you, and the model landscape will shift under your feet. You are energized by that, not paralyzed by it.

- Domain curiosity. You do not need to be a construction expert, but you need to be genuinely curious about the industry and willing to become fluent in how architects, developers, GCs, and lenders actually work. Bonus if you have built in AEC, proptech, or another regulated, documentation-heavy industry.

**Why Join**

- Real equity, real upside. You will have meaningful co-founder equity in a company being built with institutional capital and studio support from day one.

- Studio infrastructure behind you. Philo's venture studio handles back-office support (legal, finance, HR), builds alongside you on engineering and design, and connects you to a network of operators and investors — so you can focus on the product, the system, and the customer.

- Active design partners and market pull. We have active conversations with several institutional design partners that are ready to test, inform, adopt and pay when the time is right.

- A technical problem worth solving. Pre-construction cost estimation is a real AI problem — messy plan documents, geographically heterogeneous cost data, scope ambiguity, and decisions made under uncertainty. The team that solves it well becomes the cost intelligence layer for the entire built environment.

Technical Co-Founder - Covellum

We understand every body is different, so we have created quality products to make sure you get exactly what you need. By keeping our recipes simple and clean, you get the best experience possible with Nutricost. All Nutricost supplements are manufactured in a GMP-compliant facility, provide high-quality ingredients, and offer a variety of options for your health support.

And since a healthier life is something everyone deserves we produce high-quality supplements at affordable prices. From exact ingredients to our simple formulations, each of our supplements states clearly what they provide so you know you're getting what you want. No matter what your day looks like, Nutricost is there to help you get through it in the healthiest way possible!

Industry: Health, Wellness & Fitness
Company Size: 501-1,000 employees

Nutricost

Responsible for researching and analyzing international markets to identify

growth opportunities, consumer trends, competitor positioning, and market-entry

potential. Supports global expansion strategies by providing data-driven insights that

help guide product positioning, business planning, and strategic decision-making. Works

closely with internal teams to collect, evaluate, and organize market intelligence from

different countries and regions.

**Responsibilities**

- Conduct research on overseas markets, including industry trends, competitors,

and customer behavior.

- Analyze market size, demand, pricing trends, and distribution channels by

region or country.

- Identify new business opportunities and potential markets for global

expansion.Gather and organize market intelligence to support strategic

planning and decision-making.

- Evaluate consumer needs, preferences, and purchasing patterns in

international markets.

- Prepare reports, presentations, and summaries based on research

findings.

- Support product positioning and market-entry strategy development.

- Monitor changes in global markets, regulations, and competitive

environments.

- Collaborate with internal teams to align research insights with business

goals.

- Translate research data into actionable recommendations for

management.

**Required Experience**

- Experience in market research, business analysis, or a related field

- Experience researching overseas or multi-country markets

- Strong analytical skills with the ability to interpret data and trends

- Experience preparing reports, presentations, and research summaries

- Strong communication and organizational skills

**Preferred Experience**

- Experience in global expansion, market entry strategy, or consumer insights

- Experience with competitor analysis, pricing research, and market sizing

- Experience collaborating with cross-functional teams

- Proficiency in Google Sheets and Excel

- Highly organized and detail-oriented

E04JI802rfco4096zw9

International Market Researcher

Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them run—and most small to mid-size businesses don’t have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. That’s where we come in.

PTG is an outsourced IT company based in Greenville, SC. We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value. 

On a daily basis, we handle issues that pop up with your technology, whether planned or unplanned--everything from fixing computer errors to checking into potentially malicious emails to setting up computers for new employees. We’ll also meet with you quarterly to discuss the big picture: your business goals and the tools you need to get there, your cybersecurity and disaster recovery plan, and budget planning. 

We deliver phenomenal experiences by people you'll love. We believe in re-earning your business with every interaction. Phenomenal experiences don’t stop with customers. We believe in delivering phenomenal experiences for our employees, too—and our employees have voted us one of the Best Places to Work in SC for ten years in a row.

Industry: IT Services and IT Consulting
Company Size: 11-50 employees

Palmetto Technology Group (PTG)

**About Courser**

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

**Field Technician**

The Field Technician is responsible for installing, troubleshooting, and repairing equipment or systems at customer locations. This role involves on-site visits to perform diagnostics, maintenance, and upgrades, often requiring technical knowledge and hands-on skills. The ideal candidate will have excellent problem-solving abilities, strong customer service skills, and a solid understanding of the equipment or systems they work with.

**Key Responsibilities:**

- Install, configure, and test network and hardware equipment or systems at customer sites according to company guidelines and specifications

- Ensure proper functioning of equipment post-installation and provide initial training to users if necessary

- Coordinate with clients to schedule installation and resolve any access or technical setup issues

- Diagnose technical issues in the field, using testing equipment and diagnostic tools to identify and resolve problems

- Perform repairs and adjust equipment as needed, ensuring operational efficiency

- Document issues, repairs, and solutions clearly to maintain accurate records of service history

- Conduct routine maintenance on equipment and systems, identifying potential issues before they result in major breakdowns

- Replace worn parts, clean equipment, and perform calibrations to prolong equipment life

- Provide customers with recommendations for care and maintenance to help them maintain optimal equipment performance

- Communicate effectively with customers, explaining service work performed and answering any questions they may have

- Provide clear and professional support, maintaining a high standard of customer service at all times

- Address customer concerns and feedback promptly and professionally

- Complete detailed service reports and maintain documentation for all installations, maintenance, and repairs

- Update records in company systems, noting parts used, time taken, and any other relevant information

- Report back to supervisors or the technical support team on recurring issues and recommend potential solutions

- Follow all safety protocols and guidelines during installations, repairs, and maintenance

- Ensure compliance with company standards, industry regulations, and customer requirements

- Keep tools, equipment, and vehicle in good condition, performing regular checks and maintenance

**Key Qualifications:**

- High school diploma or GED required; technical certification or associate’s degree preferred

- 1+ years of experience in a field technician or similar role

- Familiarity with equipment relevant to the industry (e.g., telecommunications, HVAC, electrical)

- Proficiency in using diagnostic tools, testing equipment, and computer applications

- Valid driver’s license and ability to travel as required

**Why you’ll love working here**

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

**Benefit Highlights**

-  Competitive benefits package, including medical, dental, vision, and life insurance

-  401k match

-  Unlimited vacation time*

-  Paid sick time

-  10 Holidays including your Birthday and a Floating Holiday!

-  Healthy Lifestyle reimbursement

-  Amazon Prime reimbursement

-  40 Hours for Volunteer Time

-  Paid parental leave

-  Reimbursement for ongoing education and certifications

-  Learning and development programs

-  Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

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Field Technician

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