Transformations Happen Here

Situated in a serene, wooded area between Charlotte, North Carolina and Lancaster, South Carolina, Rebound Behavioral Health is a leading provider of short-term mental health and substance abuse treatment for adults. 

Rebound Behavioral Health employs a number of professionals that are committed to offering only the most clinically excellent care possible. The team at Rebound consists of a board-certified psychiatrist, psychiatric and substance abuse nurses, substance abuse counselors, licensed social workers, recreational/expressive therapists, and behavioral health technicians. All employees at Rebound are experienced in their fields of study and are compassionate about the care they provide. 

While a short-term facility, Rebound does offer inpatient treatment, detox services, and outpatient care. Through those programming options, patients who grapple with the following mental and behavioral health concerns can obtain effective treatment:

•	Depression
•	Late-onset depression
•	Anxiety
•	Bipolar disorder
•	Posttraumatic stress disorder (PTSD)
•	Psychosis
•	Dual diagnosis and co-occurring disorders

Also, Rebound is effective in providing care for the following substance abuse problems:

•	Alcohol
•	Heroin
•	Prescription drugs
•	Opioids

In order to affect positive change in the patients who come to Rebound Behavioral Health, specific treatment modalities are introduced. Throughout all programming, therapeutic services such as individual therapy, group therapy, and family therapy are provided, allowing patients to address personal and interpersonal concerns, as well as develop skills needed to foster a happier, healthier life.

To learn more, please call 803-313-3700 or visit www.reboundbehavioralhealth.com

Industry: Hospitals and Health Care
Company Size: 51-200 employees

Rebound Behavioral Health Hospital

Savvy Admin PROD

**Schedule: **Sunday - Wednesday 8am - 6pm

Rebound Behavioral Health Hospital, one of the region’s leading providers of inpatient and outpatient treatment for mental health and substance use disorders, is seeking a dedicated **Admissions Counselor ** to join our team. This role is essential in ensuring that individuals entering our care receive timely, clinically appropriate, and compassionate support from the moment they reach out for help.

The Admissions Counselor is responsible for facilitating the admissions process, conducting clinical intake assessments, and performing utilization review activities. This position plays a key role in ensuring continuity of care and determining the most appropriate level of treatment for each patient.

**Education, Experience & Skill Requirements**

- Bachelor’s degree in a social services field required (if permitted by state regulations)

- Master’s degree preferred in psychology, counseling, social work, sociology, health administration, nursing, or a related social services field; RN also preferred

- One or more years of experience in mental or behavioral health working with individuals in a clinical or observational capacity preferred

- Strong assessment, communication, and organizational skills

- Ability to work effectively in a fast‑paced, patient‑centered environment

Licenses, Designations & Certifications

- Current licensure as required for the clinical specialty (e.g., RN license, CAC, or other counseling/therapy license as designated by the state)

- CPR and de‑escalation/restraint certification required

- Training provided upon hire by the facility

- First Aid certification may be required depending on state or facility guidelines

**Essential Functions**

-  Respond to inquiries about the facility within facility policy timeframes.

-  Ability to develop therapeutic relationships with patients and families.

-  Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.

-  Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.

-  Coordinate admission and transfer from referral sources and between levels of care within the facility.

-  Maintain knowledge of milieu management.

-  Communicate projected admissions to designated internal representatives promptly.

-  Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.

-  Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.

-  Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.

-  Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

-  Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.

-  Demonstrate a positive, empathetic, and professional attitude toward customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.

-  When a patient’s needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.

-  Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.

-  Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.

-  Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.

**Other Functions**

-  Perform other functions and tasks as assigned.

**Education/Experience/Skill Requirements**

-  Bachelor’s degree in a social services field required (if state allows).

-  Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.

-  One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

**Licenses/Designations/Certifications**

-  Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.

-  CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

-  First aid may be preferred based on state or facility.

**Additional Regulatory Requirements**

** ****While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances**

**(e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.**

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT

Admissions Counselor Acute

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