The Walt Disney World® Resort features four theme parks — the Magic Kingdom® Park, Epcot®, Disney's Hollywood Studios™, and Disney's Animal Kingdom® Theme Park. More than 20 resort hotels are on-site, offering several thousand rooms of themed accommodations. The nearly 40-square-miles of the Walt Disney World® Resort also feature two water parks, Disney's Blizzard Beach Water Park and Disney's Typhoon Lagoon Water Park; Disney Springs, a daytime and nighttime shopping and entertainment complex; two full-service spas; and recreational facilities including championship golf courses and a 200-acre sports complex. Complete convention and banquet events, from conferences to weddings, are tailored for business and leisure groups. In addition, off-site vacation destinations include Disney's Hilton Head Island Resort and Disney's Vero Beach Resort.

Walt Disney World Resort is the largest single-site employer in the United States, employing over 80,000 cast members to bring the magic to life.

Industry: Entertainment Providers
Company Size: 10,001+ employees

Walt Disney World

Savvy Admin PROD

**About The Role & Team**

The Administrative Assistant role provides administrative support to the Disney Springs team. While maintaining a positive and professional demeanor, the AA demonstrates flexibility, discretion, and strong organizational skills while managing multiple priorities. With speed, accuracy and efficiency, the position supports the organization by preparing written communication, expense reports, spreadsheets, presentations, meeting set-up and notes, supply ordering, office building and technology support. The ability to manage multiple calendars and orchestrate meetings is essential. A strong sense of teamwork and the ability to leverage systems, technology and organizational resources will also be needed. As a contributing member of the administrative team, this role proactively helps to ensure that the department is highly organized, effective and functioning at optimal capacity.

This role supports multiple senior managers. The role requires a high degree of collaboration, partnering, and confidentiality. An ideal candidate is a proven self-starter who is able to anticipate needs and is comfortable making decisions as appropriate within the scope of the role.

**Responsibilities/You Will**

- Partner as the “information HUB” for leaders & cast

- Drive team effectiveness and anticipate needs of the organization (through monitoring reports, invoices, scheduling)

- Drive an organized and professional environment

- Demonstrate service-focused delivery

- Prepare presentations, documents and other communications for local leader support

- Prepare and maintains meeting rooms as needed

- Coordinate travel and prepare expense reports

- Monitor calendars

- Order supplies, tracks inventory and pay invoices as needed

- Coordinate meeting logistics and supports set up and delivery needs including AV/video-conferencing

- Manage office logistics managing multiple tasks, deadlines and priorities; and coordinates follow up and drives responses effectively

- Support multiple leaders and prioritizes needs effectively

- Support general office management and related equipment and technology

- Easily adapt to change and demonstrates flexibility

- Demonstrate comprehensive knowledge and application of administrative systems, tools, computer programs, and technologies; share subject matter expertise within the organization

- Support integration of new administrative technologies and/or systems into the organization

**Basic Qualifications/You Will Have**

- Strong organizational skills

- Effective verbal and written communication, clear concise correspondence

- Portrays professional, positive, and approachable service environment – represents the brand and the leader

- Demonstrated proficiency in MS Office Suite

- Ability to handle and maintain confidential information.

- Strong computer/technology skills, including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Coupa, Concur, Collaboration Workspace, SAP (T&E, Life Events, Time Processor, and Employee ESS), and video teleconferencing systems and services

**Required Education:**

- High school degree or equivalent experience

**Additional Information:**

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The pay rate for this role in Lake Buena Vista, Florida is $22.16 to $29.72 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: http://jobs.disneycareers.com/benefits.

Administrative Assistant

Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.

Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations.

Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.

Industry: Hospitality
Company Size: 10,001+ employees

HEI Hotels & Resorts

**About Us**

A state-of-the-art, Green lodging hotel located just off I-4 and CR 535 and directly across the highway from Orlando's Premium Outlet Mall. At Hilton Garden Inn Lake Buena Vista, we’re proud to cultivate a welcoming, inclusive, and collaborative work environment where every team member is valued and empowered. Our focus on teamwork and open communication creates a positive atmosphere where we all work together to deliver exceptional service and memorable experiences for our guests. We believe in personal growth and offer opportunities for development, ensuring that each individual has the tools and support needed to thrive in their role. Whether you're interacting with guests, maintaining the property, or managing operations, you’ll find a culture that encourages work-life balance, respect, and a shared commitment to excellence. .Experience the perks of working with us, including complimentary on-site parking, generous paid time off, flexible holiday programs, and the GoHilton employee travel program. Join a vibrant team where dedication is celebrated, and career growth is encouraged every step of the way. Here, you'll thrive in a welcoming and supportive workplace that’s as dynamic as the team you’ll be part of.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

**Overview**

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

**Essential Duties And Responsibilities**

- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs.

- Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.

- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank.

- Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.

- Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.

- Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.

- Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.

- Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.

- Comply with attendance rules and be available to work on a regular basis.

- Perform any other job-related duties as assigned.

**Qualifications And Skills**

- Hotel experience preferred.

- Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.

- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

- Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.

- Ability to access and accurately input information using a moderately complex computer system.

- Ability to observe and detect signs of emergency situations.

- Ability to establish and maintain effective working relationships with associates, customers and patrons.

- Effective verbal and written communication skills.

- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

**Compensation**

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

**Benefits**

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Full Time Front Desk Agent

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Industry: Entertainment Providers
Company Size: 10,001+ employees

The Walt Disney Company

**About The Role & Team**

The Operations Training Manager will inspire and lead the team responsible for delivering training for new and existing Cast Members. Your team will provide a warm and welcoming Cast Training Experience including creating and communicating training schedules, facilitating classes and performance requirements, and delivering on-the-job training. You will integrate information, processes, and best practices across Operations Training, and partner with Labor and other cross functional teams. You will lead a team comprised of both hourly, non-union and hourly, union Cast Members at multiple locations across Walt Disney World. You will report to the Regional Training Manager.

What You Will Do

- Manage Cast Member onboarding training observing the training progression standards (training schedules, property orientation, on-the-job training)

- Oversee the daily delivery of all job-specific training (technical, regulatory, train the trainer, updates) ensuring alignment with learning performance models and an understanding of the uniqueness of each line of business and contractual requirements to ensure implementation

- Partner with Operations Leaders to assess training needs and determine strategic learning solutions that support both guest experience and business objectives

- Oversee the daily delivery of site orientations and welcome sessions

- Observe/audit facilitators delivering training at the site level

- Plan and communicate training (regulatory, safety, recertification, and ongoing updates)

- Partner with Coordinators of Training and Training Liaisons within the Operation to support the property level trainer designation process (recruit and develop Disney Trainers)

- Promote a "Guest service excellence" approach for all client interactions and product support

- Lead with a process improvement approach to improve connection points, process, and product

- Collect and analyze data to support performance improvement recommendations and solutions

**Required Qualifications & Skills**

-  3+ years of experience leading an operation

-  Proficiency in basic computer functions necessary to operate in a Windows environment and other technologies

-  Project management skills including defining detailed project timelines and achievable, measurable tasks

-  Experience identifying opportunities for improvement

-  Handle confidential and regulatory information discreetly

-  Schedule availability to include weekends, variable shifts and holidays

Education

- Bachelor's degree or demonstrated equivalent experience

**Our Benefits: ** Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

The hiring range for this position in Florida is $68,600.00-$91,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Operations Training Manager

**Job Summary**

As a Water Sciences Dive Master, you will facilitate a safe dive operation for the Animal Care Cast Members and manage the Dive Quest Guest Programs at The Living Seas. You will conduct the diving operations for maintaining the Seas aquarium and all side pools located around and connected to the main tank, coral scrubbing, and routine underwater maintenance.

You will report to the Animal Programs Manager.

Responsibilities/You Will

- Conduct daily diving and pool cleaning, including Coral cleaning, tank maintenance and provide support to the Seas Husbandry team for animal care

- Implement skill evaluations for Checkout dives for new divers or annual skill checks

- Perform as the safety diver and support for all teams, including character diving

- Provide topside support for all dive teams by setting up dive stations and preforming the task of being in charge for dives

- Maintain equipment inventory and the Log Book on dive equipment and non-diving equipment

- Be the Lock out chamber diver for this Guest attraction.

- Set up dive stations, pumps, and hoses

- Be the Divemaster for the in-water portion of the Dive Quest

**Basic Qualifications/You Will Have**

- A valid U.S. Driver's License

- Former experience performing Dive equipment testing, Dive Rigs, Deck whips, other

- Previous facilitation and presentation experience

- Be comfortable working underwater for long periods of time

- Desire to implement best practices, with focus on streamlined procedures and standardization where applicable

- Talent for developing partnerships and work with all team members in the organization

- Pass Disney's annual dive physical

- Be comfortable with heavy lifting up to 50lbs

- Proficiency in basic computer functions necessary to operate in a Windows environment and other technologies

- Schedule availability to include weekends, variable shifts, and holidays

- Must be a certified current and insured Dive Master with at least 50 logged dives as the Dive master

**Preferred Qualifications**

- Public speaking experience

Required Education

- High School Diploma or equivalent

- Must have a documented Log Book or equivalent

**Preferred Education**

- Certified, current and insured Scuba Instructor

The pay rate for this role in Lake Buena Vista, Florida is $22.10 to $27.65 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: http://jobs.disneycareers.com/benefits.

Dive Quest Dive Master

Since its inception, the Walt Disney Company has worked to connect people with animals and the natural world and inspire them to take action to ensure wildlife thrives and that nature is treasured and protected. Walt Disney once said, “Facts can be as fascinating as fiction, truth as beguiling as myth, and [we] have opened the eyes of young and old to the beauties of the outdoor world and aroused their desire to conserve priceless natural assets.” Today, that legacy is carried on by Disney’s Animals, Science and Environment and Disney Conservation. Together, these teams leverage science, collaboration and engagement to inspire action and care for animals and nature locally on Disney properties, in the communities that surround them, and globally through partnerships with hundreds of nonprofit organizations.

Join us as part of a dynamic team and science-based culture where our mission is to ~~Lead ~~ The Walt Disney Company to ~~Care ~~ for animals and the environment, ~~Connec ~~t people to nature and~~Conserve ~~ our natural resources. This hourly role is an integral part of the Conservation and Science teams.

The Conservation and Science Technician (CT) will support, assist and provide technical expertise to implement animal care and conservation programs, science-based practice, novel research, and outreach at Walt Disney’s Parks & Resorts. Each Conservation and Science Technician position will specialize in either 1) physiology and environmental monitoring, 2) behavioral husbandry, 3) animal behavior science, 4) marine or terrestrial conservation and science or 5) conservation and science engagement and behavior change. However, we work as one multidisciplinary team to address dynamic needs where they arise across disciplines. The animal behavior technician (CT) specifically contributes to the collection, interpretation, summarization and publication of animal behavior data to support animal husbandry, health, welfare and conservation. Scientific methods are primarily used in an applied manner but at times can take a more hypothesis/classic research driven approach.

**What You Will Do**

- Conducts various aspects of scientific projects with a primary focus on collecting, organizing, analyzing, and reporting animal behavior data to inform husbandry and optimize animal well-being

- Hormone analysis, sensory environment assessment, ecological/community surveys, wildlife monitoring, and habitat protection duties may also be assigned

- Collects, processes and visualizes data, and produces reports or presentations with visual appeal and clarity for partners; reviews videos; conducts literature searches, maintains databases and archival tools.

- Produces publications for scientific journals.

- Provides support for meetings, classes, and workshops and contributes findings for staff seminars, team meetings, scientific journals, conference presentations, popular publications, and social media.

- Develops and updates standard operating guidelines, and provides technical support, organization and maintenance for equipment and safe work spaces, and ensuring hazardous waste compliance.

- Orders and distributes supplies, maintains inventory and assists with quality assurance.

- Provides flexibility across Science Operations and Conservation teams and other science and conservation working groups to support operational and strategic goals.

- Engages with diverse Disney teams in the training and daily coordination of cast members and operating participants when on-boarding or for specific initiatives or projects.

- Supports communication efforts, helps create original content and interactive, interpretive experiences, and engages regularly with Guests and other audiences to share our stories. Supports external partnerships to advance conservation, research, and public engagement.

- Supports and promotes a diverse and inclusive work environment.

**Required Qualifications & Skills**

- Demonstrated computer, written and oral communication and interpersonal skills for formal and informal audiences of all ages, including proficiency in Microsoft Office, particularly Excel.

- Experience with behavioral data collection, and a basic understanding of animal behavior and animal welfare science including current trends in research and methodological approaches.

- Ability to support multiple projects and deadlines with attention to detail and ability to problem solve.

- Demonstrated ability to work independently, as well as within dynamic team environment.

- Ability to work outdoors in all types of weather and in view of the public. Ability to endure heat, humidity, biting insects, and other challenges associated with work in the field on associated conservation projects. Willing to travel and work in remote areas alone or with others.

- Ability to lift 50 pounds.

- A valid U.S (United States) Driver's License

- Can operate a company vehicle under inclement weather, including minimal lighting

**Preferred Qualifications & Skills**

- Experience working in zoos/aquariums and/or with wildlife.

- Two years experience with outreach/Guest interaction/public speaking.

- Additional technical expertise that can be leveraged across conservation and science programs such as:

- Data management and visualization or experience with R or other statistics software.

- Technical proficiency in using, maintaining and troubleshooting scientific equipment.

- Data processing, graphing, and presentation experience.

- Experience with scientific writing and statistical analysis.

**Education**

- B.S. or M.S. in biology, marine biology, animal or conservation science, psychology or social science, laboratory science, science communication or related field or demonstrated evidence of ability and experience.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

The pay rate for this role in Florida is $23.10-$28.90 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Conservation and Science Tech (Casual Temporary) - Behavior

**About The Role & Team**

This role will perform Employee Relations Coordinator related duties which include being the initial point of contact for employee inquiries and provide on-site office support for the team.

**What You Will Do**

The Employee Relations (ER) Coordinator is responsible for the following:

- Review, summarize, and enter accommodations and ER inquiries into the department’s case management systems. Additionally, audit database entries for accuracy and quality assurance

- Partner closely with Accommodations Case Advocates and Managers, Employee Relations team members to support detailed analysis of accommodation requests or ER inquiries

- Provide consultation and guidance to employees and leaders on behalf of Accommodations Case Advocates and Managers, Employee Relations

- Help promote knowledge, understanding, and compliance regarding accommodations practices, company policy and relevant employment laws through interactions with business leaders

- Support Accommodations Case Advocates and ER Managers in identifying themes among cases and inquiries

- Provide office support to include:

- In-person engagement with employees visiting the Employee Relations office to report workplace concerns or request an accommodation

- Receiving, directing and relaying phone calls

- Managing Outlook Mailbox and answering or directing emails accordingly

- Organize complex meetings and maintain agendas

- Assist with maintaining supply inventory and stocking when necessary

- Coordinate mailing or shipping needs when necessary

**Required Qualifications & Skills**

- Minimum of 2-years of experience in human resources, hospitality, call center or equivalent relevant experience

- Demonstrated strong verbal, written and listening communication skills

- Strong consulting and client service skills

- Ability to manage competing, high-priority demands; prioritizing workload, managing projects and multiple responsibilities against strict deadlines

- Ability to work independently and be part of a team environment while developing highly effective professional relationships with peers, colleagues, and cross-functional teams

- Demonstrated problem solving and decision-making skills

- Demonstrated ability to exercise good judgment and to handle highly confidential and sensitive information

- Ability to effectively leverage resources

- Computer skills - Adobe and the Microsoft suite of products (Outlook, Access, Excel, Word, and PowerPoint)

**Preferred Qualifications**

- Bilingual language capabilities

- Proven knowledge and understanding of The Walt Disney Company’s policies and procedures

- Knowledge of employee relations, federal and state laws / regulations (including but not limited to Title VII, ADA, ADAAA and FMLA)

- Experience working with any the following systems: SAP, SharePoint, QuickBase, ServiceNow, Workday, ERMS, HMS, Hummingbird

The pay rate for this role in Lake Buena Vista, FL is $22.16 to $29.72 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Employee Relations Coordinator

**About The Role & Team**

At Disney Meetings & Events, the Entertainment Manager plays a pivotal role in supporting the Disney Event Group Entertainment Operations and Production teams. This dynamic position involves the presentation, management, and oversight of a variety of events and entertainment offerings across the iconic Walt Disney World Parks and Resorts property.

In this Florida based, on-site role, you will be reporting to the Producer, Entertainment and Production

**What You Will Do**

- Responsible for oversight of entertainment offerings in conventions and events which could include Characters, Stages Shows, and Atmosphere Entertainment.

- Coordination and presentation of convention shows, integrating and supervising all event/show elements including performers, technicians, costuming, cosmetology and scenic decor.

- Supervise all performers and technicians, extensive coordination and partnership with clients, partners, other departments, teams and lines of business, while developing and maintaining positive relationships.

- Have a complete understanding of the creative intent and be able to maintain that vision throughout an event and/or live entertainment offering.

- Manage and utilize all forms, tools, processes and resources as appropriate to facilitate scheduling, payment, labor tracking and reporting tools as well as provide oversight of day-to-day schedules, and time sheets. In addition, Disney Meetings & Events are committed to providing the very best Guest experience. All of our leaders are part of delivering that magic by interacting and exceeding our clients and Guest’s expectations.

**Required Qualifications & Skills**

- Highly motivated and self-driven with the ability to manage multiple disciplines/projects in fast-paced environment

- Proven leadership ability, including problem-solving, influencing abilities, negotiating skills and continuous improvement process experience

- Ability to deliver on specific and measurable targets through collaborative team environment

- Demonstrated ability to handle financial/accounting issues relative to area of responsibility

- Proven decision-making abilities and scheduling/labor management skills

- Strong presentation experience, as well as verbal and written communication skills

- Demonstrated ability to work in a team environment with strong interpersonal skills and positive demeanor

- Proven partnering, coaching and mentoring skills

- Proficiency with various software/computer programs including Microsoft Office Excel, Word PowerPoint, Outlook, Internet and willingness to learn new software programs or applications

- Demonstrated ability to be adaptable to a wide variety of working environments

- Working knowledge of Walt Disney World® collective bargaining agreements, including AEA, AFM, IATSE and Service Trades Union contracts

- Ability to work flexible hours, including weekends, nights and holidays

**Preferred Qualifications**

- Minimum 5 years background combined in stage management, production, creative direction, technical disciplines or hospitality

- Demonstrated meetings and events experience or equivalent

- Proven experience and knowledge of Convention Entertainment Show Production and Entertainment Operations

**Education**

- Bachelor’s degree in hospitality management, arts related field, or equivalent

**Benefits And Perks**

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position is $56,700 to $76,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Entertainment Manager, Disney Event Group (Seasonal)

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world.

Parks
Disney Parks is one of the world’s leading providers of family travel and leisure experiences, with six resort destinations across the globe, including 12 theme parks, 55 resort hotels, and other unique vacation experiences.

Experiences
Disney Signature Experiences offers family travel and leisure experiences beyond theme parks inclusive of Disney Cruise Line, Disney Vacation Club, Aulani, A Disney Resort & Spa, Adventures By Disney, National Geographic Expeditions and Storyliving by Disney.

Products
Disney Consumer Products brings beloved brands and franchises into the daily lives of families and fans through products – from toys to t-shirts, apps, books, console games and more – on the Disney Store e-commerce platform and at Disney Parks, local and international retailers, as well as Disney Store locations globally.

Industry: Entertainment Providers
Company Size: 10,001+ employees

Disney Experiences

**About the Role & Team:**

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help bring that magic to life by enabling our teams to push boundaries and build the never-before-seen. Are you ready to join this team and make an impact?

The Operating Participants Tenant Coordination team supports the Operating Participants Department by serving as the owner’s representative and liaison between tenants and The Walt Disney Company throughout the tenant design and construction process on Disney properties—from lease signing through tenant opening. This team acts in the best interest of the Company, in accordance with the lease agreement, and ensures tenants follow applicable policies and procedures while working on Disney property.

As the Operating Participants Project Manager, you will support the Operating Participant Department with both new and existing tenants across Walt Disney World property, with a focus on managing the tenant design approval process and construction lifecycle for individual tenant projects at Walt Disney World. This role requires strong attention to detail, a solid understanding of the design and construction process, knowledge of project management practices, and familiarity with local building codes and safety policies. You will serve as the primary liaison for tenants on all design and construction matters, partnering with key stakeholders to resolve issues, maintain quality control, and support the timely delivery of completed projects.

In this on-site, Florida based role, you will report to the Sr Manager, Operating Participants Development.

**What You Will Do:**

- Support lease reviews, scope reviews, and lease outline drawing (LOD) development.

- Conduct tenant space, vacancy, and conceptual assessments.

- Conduct site feasibility assessments.

- Manage design approval process for Operating Participant projects.

- Engage required partners for comprehensive feedback.

- Review construction documents for alignment with landlord standards and design criteria.

- Communicate with tenant design teams throughout the project lifecycle.

- Track project deadlines and milestone outcomes.

- Update standards and specifications for future projects.

- Oversee the construction permitting process.

- Gather pre-construction documentation and support functions.

- Supervise construction progress, reporting, and updates to leadership and partners.

- Lead project logistics with local partners.

- Track project milestones and advise on organizational change considerations.

- Serve as the liaison between tenants, tenant contractors, and the landlord.

- Supervise safety policies and practices on projects.

- Coordinate landlord systems integration into tenant projects.

- Supervise final inspections and pre-opening activities.

- Collect and archive project documentation.

- Maintain project databases and records.

- Handle the tenant allowance payment disbursement process.

**Required Qualifications:**

- Minimum 2 years of construction project management experience as either owner’s representative, tenant project coordinator, project engineer, and/or project manager.

- Ability to lead multiple projects, each at different stages in the design/construction process.

- Understanding of construction standard processes, safety, policy, and procedures.

- Ability to read and interpret construction drawings.

- A proven facilitator who can lead project coordination meetings and drive commitments, accountability, and results.

- Demonstrated critical thinking and strategic planning skills.

- Highly organized self-starter with the ability to manage multiple priorities.

- Comfortable with technology platforms.

- Ability to adjust to a constantly evolving environment.

- Familiarity with Walt Disney World Parks and Resorts.

- Proven knowledge of building codes, fire codes, and regulatory agencies at the local, state, and national levels.

- Strong written and oral communication skills.

- Skilled in designing and streamlining workflows.

- Collaborative team player who builds strong relationships across multifunctional teams within Walt Disney World.

**Preferred Qualifications:**

- Knowledge of landlord/tenant lease/contract structure.

- Experience with Retail and Food & Beverage construction projects.

- Experience working with the Central Florida Tourism Oversight District (local building department).

- Proficiency with Bluebeam REVU and Microsoft SharePoint.

**Education:**

- Bachelor’s degree or equivalent experience in a related field (Engineering, Construction Management, Architecture).

**Preferred Education:**

- Project Management Professional (PMP) accreditation, General Contractor License, and/or Professional Engineer license.

**Additional Information:**

Benefits and Perks: Disney offers a rewards package designed to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position is $91,000.00-$121,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Operating Participants Project Manager

Find your dream job with Savvy AI Recruiter. Browse thousands of opportunities from top companies. Our AI-powered system matches you with roles that fit your skills and experience.