Valley Forge Casino Resort is the region’s only full-amenity gaming resort, located conveniently on the Main Line, just two miles from the King of Prussia Mall and easily accessible from Philadelphia and the Pennsylvania Turnpike. Valley Forge Casino Resort offers an unparalleled experience featuring a safe, exclusive 40,000 square feet of gaming space featuring 600 of the hottest slot machines and 50 table games; live entertainment including the Valley Forge Music Fair, which hosts headline comedians and national musical acts; eight dining options, including the newest restaurant – Revolution Chop House; exciting nightlife experiences including the area’s hottest DJs at Center Bar and Valley Tavern where sports fans can watch their favorite teams on big screen TVs while enjoying pub fare and a wide assortment of craft and draft beers.

Valley Forge Casino Resort offers luxurious accommodations with 485 guest rooms and suites and 100,000 square feet of recently renovated meeting, conference and banquet facilities. Valley Forge Casino Resort is Philadelphia’s premier entertainment destination.

For more information visit vfcasino.com. Find Valley Forge Casino Resort on Facebook and follow on Twitter.

Industry: Gambling Facilities and Casinos
Company Size: 1,001-5,000 employees

Valley Forge Casino Resort

Savvy Admin PROD

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

**Job Description**

Provide guests with a friendly and efficient check-in and check-out experience.

Provide guests with general information regarding hotel, amenities, and special

events.

-  Sell rooms utilizing excellent customer service skills and yield management.

- Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner.

- Complete all registration forms and computer input.

- Retrieve and distribute room keys.

- Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.

- Communicate with Executive Hosts regarding hotel stays.

- Utilize computer to run necessary reports.

- Balance all transactions at the end of shift (audit out).

- Operate manual procedures in the event of computer failure.

- Other duties as assigned by management

**Qualifications**

-  High school diploma or equivalent, and minimum 6 months front desk experience.

- Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus.

- Ability to communicate with guests and staff in English.

- Knowledge of hotel key system.

- Must be able to work flexible shifts.

- Able to stand for long periods of time.

- Detail oriented and able to multitask.

-  Ability to add, subtract, and audit accounts.

- Money handling experience and ability to operate electronic draft system.

- Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.

- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

**Additional Information**

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Hotel Front Desk Agent

Find Hotel Front Desk Agent jobs in King of Prussia, PA with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.