Blue Hawaiian has been Hawaii’s air-tour leader for over 25 years and is the only helicopter company serving all four major Hawaiian Islands.  There's simply no argument: Blue Hawaiian is Hawaii’s #1 helicopter tour company. Blue Hawaiian's aircraft maintenance technicians have received the FAA’s coveted “Certificate of Excellence, Diamond Award” every year since 1998. No other helicopter tour company in Hawaii has ever received this critical recognition. Blue Hawaiian was honored by the FAA for a record 12th straight year in January, 2009, at a ceremony in Honolulu, and the FAA further honored Blue Hawaiian with the very first “Certificate of Excellence, Platinum Award.”   And Blue Hawaiian is the only helicopter tour company in Hawaii certified by the Department of Defense.

Blue is the only helicopter tour company serving all four major Hawaiian islands: Oahu, Maui, Kauai, and the Big Island.  That means wherever you go in the Islands of Aloha, you know exactly how to get the world’s finest aerial tours: just remember the color of the sky.

Industry: Airlines and Aviation
Company Size: 201-500 employees

Blue Hawaiian Helicopters

Savvy Admin PROD

**Job Summary**

The Concierge offers personalized recommendations and assistance in booking events, activities, tours, attractions, and other services that travelers seek in their destinations. You will be working closely with our guests with a focus on providing extraordinary customer service to them, our lodging partners, and our supply partners. We help travelers get the most out of each destination, which in turn helps our lodging partners develop loyal guests and helps our supply partners grow their businesses. The Concierge is responsible for assessing guest needs and selling attractions and activity tickets that ensure a memorable vacation experiences.

**Essential Functions and Responsibilities include the following**

- Provide each guest with a professional and courteous greeting and extraordinary customer service

- Establish rapport and trust with the guest and assist guest in selecting the product that matches their needs. Needs are assessed via the discovery process (i.e., asking questions)

- Ability to assess guests needs via the discovery process (i.e., asking questions)

- Meet or exceed established sales targets in a commissioned environment

- Demonstrate the ability to generate sales and up sell product by “painting the picture” and planning out the guest’s stay to improve their experience

- Ability to solve guest issues in a timely fashion with satisfaction and a sense of urgency. Follow up on issues to ensure that they are resolved

- Confirmed ability to sell in person and occasionally, on the phone

- Use sales tools to invoke a sense of urgency to get the guest to commit; closes and books the sale and gets guest to make payment

- Once trained, the Concierge will close and book sales as well as collect payment at the time of sale

- Provide a thorough, detailed recap of the purchase along with properly thanking the guest for their business

**Additional Job Requirements**

- Regular scheduled attendance

- Indicate the percentage of time spent traveling - 0%

Subject to applicable laws and Blue Hawaiian policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiians’ employment practices and policies.

**Supervisory Responsibilities**

This position has no supervisory responsibilities.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiians will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

**Education & Experience**

- High school diploma or general education degree (GED) and one to three years’ related experience and/or training; or equivalent combination of education and experience

- 1-2 years of sales (or upselling) experience in a performance driven environment

- Extraordinary guest service skills

- Expert-level knowledge of the local area and attractions

- Knowledge of travel and/or ticket industry and concierge experience preferred

**Skills**

- Adaptable and able to support change within the business

- Ability to overcome objections and offer alternate solutions

- Timeliness and a professional appearance

- Excellent written and verbal communication skills (fluent English required, bilingual a plus)

- Strong listening skills to be able to identify customer need

- Self-motivated with the ability to work independently in a sales driven environment

- Ability to occasionally lift to 25 pounds and to stand for long periods of time

- Proven ability to juggle multiple duties and prioritize

**Computer Skills**

- Intermediate with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

- Demonstrated ability to type 30-40 wpm

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

USD $13.83/Hr.

USD $16.96/Hr.

For more information on our industry-leading benefits, please visit our benefits page here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Concierge

Expect nothing but the best at Grand Hyatt hotels. The most spectacular accommodations. The most savory dining options. The most eye-opening entertainment. You’ll find our distinctive hotels in major cities and resort locales, right in the center of it all. Our hotels are places to enjoy, to socialize within and entertain on any level you wish.
All our hotels boast dramatic, energetic lobbies, exquisite dining options, state-of-the-art technology, spas, fitness centers, and comprehensive business and meeting facilities. So throw the wedding of your dreams, plan your yearly conference, or just settle in for a romantic weekend of luxury for two. Our hotels will meet and exceed all your needs throughout your stay.

Industry: Hospitality
Company Size: 10,001+ employees

Grand Hyatt

**Organization- Grand Hyatt Kauai**

**Summary**

Join us for this incredible opportunity to be part of our culinary team as Sous Chef at Grand Hyatt Kauai located in Poipu, Hawaii.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Sous Chef will assist with oversight of the main and restaurant kitchens and work with the Executive Chef and/or Executive Sous Chef to create, implement and maintain quality standards. The ideal Sous Chef will accomplish their tasks by monitoring the daily functions of the culinary department, including providing support and guidance to the culinary team, ending in a positive guest experience.

Responsibilities include:

-  Support senior leadership by developing and assuming basic management responsibilities

-  Assume the role of liaison between all departments within the culinary division and all other hotel departments

-  Supervise the preparation and cooking of various food items

-  Plan, coordinate & implement special events and holiday functions

-  Assist with oversight of kitchen staff.

-  Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

-  Monitor food production, ordering, cost, and quality and consistency on a daily basis

-  Ensure proper safety and sanitation of all kitchen facilities and equipment

Salary range $73,600 - $110,400

We offer excellent benefits:

-  Free room nights, Discounted and Friends & Family Room Rates

-  Medical, Prescription, Dental and Vision Insurance

-  401k with company match

-  Paid time off

-  Paid Family Bonding Time and Adoption Assistance

-  Tuition Reimbursement

-  Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Qualifications**

-  In-depth skills and knowledge of all kitchen operations

-  Possess strong leadership, communication, organization and relationship skills

-  Proficient in general computer knowledge

-  A true desire to exceed guest expectations in a fast-paced customer service environment

-  Capable of producing a consistent product in a timely manner

-  Strong training and communication skills

-  Culinary education and/or on the job training, hotel experience preferred

Sous Chef - Benefits Include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Many More

**Organization- Grand Hyatt Kauai**

**Summary**

J oin us for this incredible opportunity to be part of our Housekeeping team as a Room Attendant at Grand Hyatt Kauai located in Poipu, Hawaii.

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.

90 Day Probationary Rate: $24.51 per hour / Hourly Rate: $28.83 per hour

We offer excellent benefits:

-  Free room nights, Discounted and Friends & Family Room Rates

-  Medical, Prescription, Dental and Vision Insurance

-  Basic Life Insurance

-  Paid vacation, sick days and personal days

-  Paid Family Bonding Time and Adoption Assistance

-  Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Qualifications**

-  A true desire to satisfy the needs of others in a fast-paced environment.

-  Refined verbal communication skills.

-  Ability to lift, pull, and push a moderate weight.

-  Able to walk and stand throughout the duration of shift.

-  Must be able to provide full availability.

Housekeeper/Room Attendant

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands.

 Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true.

 Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.  

Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW

Industry: Hospitality
Company Size: 10,001+ employees

Marriott Vacations Worldwide

- Relocation Assistance Provided

**Job Summary**

The Area Director, Human Resources III (ADHR), reporting to the Vice President, Human Resources, provides strategic Human Resources (HR) leadership to multi-site operations within their designated area. The ADHR provides proactive support, advice, and solutions to business leaders on all people-related matters. The ADHR reports to the Assistant Vice President Human Resources (AVP HR) and receives guidance from the HR Centers of Excellence (COE) teams. Within their area, the ADHR will work closely with field and regional leaders to facilitate the implementation and management of HR programs, plans, and policies as appropriate.

The ADHR will assist the AVP HR in building people and business strategies that improve organizational effectiveness and drive business performance, integrating HR capabilities and business needs to enable successful execution of business and people strategies and ensuring consistency and compliance across all locations within their designated area. The ADHR is the HR Generalist supporting a large geographic area – typically across multiple sites/locations. The ADHR will be expected to travel up to 60% of the time as needed.

**Expected Contributions**

**May Include But Not Limited To**

**Strategic HR Support**

- Provides strategic Human Resources support to Regional and site teams.

- Proactively identifies Human Resources Management needs, develops, and implements strategies for addressing and resolving associate and business needs.

- Acts as an HR Business Partner and internal consultant to managers and associates at all levels by providing a full range of human resources support, guidance, and direction.

- Fosters continuous improvements in the HR and field organizations by analyzing processes, monitoring effectiveness, and make recommendations for changes and enhancements.

- Assists with division Human Resources projects and initiatives from inception to completion.

- Partners with corporate COEs i.e., Talent Management, Talent Acquisition, Benefits, Compensation, HRIS, HR Compliance, Change Management, Internal Communications, and Associate Relations, to develop and deliver comprehensive, cohesive, and consistent HR programs.

**Talent Acquisition**

- In partnership with Talent Acquisition team, reviews and ensures appropriate staffing plans and programs are designed to best identify talent within and outside the Company are executed in the market/region to meet the need of the business.

- Champions the associate on-boarding process for newly hired associates to ensure a smooth transition and introduction to the company.

**Talent Management**

- Partners with the Talent Management team as needed as it relates to associate training and education programs, to include identifying Leadership training needs.

- Provides consultation and assistance as needed to manage the Engagement Survey across each discipline.

- Is accountable for leading the execution of the Human Capital Review process within his/her area in partnership with the Talent Manager.

- Partners with Talent Manager in talent development, performance and career coaching and succession management among the associates within his/her designated market/region.

- Drives execution of the Leadership Performance Process among the managers and their direct reports.

- Manages job elimination and the mutually agreed-upon separation process including development of business justification, risk assessment, and obtaining necessary approvals. Makes recommendations and ensures that decisions do not expose the Company to undue risk.

- Assists HR COEs in the design, development, and implementation of division and discipline specific initiatives.

- Works in partnership with the Talent Manager and discipline specific strategic training representatives to identify, plan and implement training and development needs and activities for management and hourly associates.

**Compensation**

- Collaborates with Compensation team to ensure appropriate internal and external pay equity.

- Supports site leadership and COEs in implementing compensation programs, benefits, and incentive programs.

- Partners with the Compensation COEs in market strategic planning, analysis, and implementation of compensation programs, benefits, and incentive programs.

- Understand and respond to concerns regarding employment agreements, contracts, commission schedules and compensation plans.

- Partners with the Compensation COEs for the implementation of annual compensation programs, e.g., merit, stock, and bonus.

- Partners with the Compensation COE for the implementation of annual compensation programs.

- Partners with the Compensation COE for the implementation of annual Management compensation programs.

- Partners with the Compensation COE for the implementation of annual hourly compensation evaluation/analysis/planning process.

- Proactively monitors the area/region for compensation trending, providing feedback to COE and site leadership.

**Associate Relations**

- Partners with the Associate Relations Center of Excellence (COE), which retains accountability for associate relations matters, to ensure consistent, compliant, and equitable application of associate relations practices.

- Engages leadership and promotes the desired workplace culture.

- Advises and coaches leaders on mitigation of organizational people risk.

- Provides consultation to site/resort leadership in support of creating and maintaining a positive work environment for associates, in collaboration with field HR managers, if applicable.

- Advises leaders on effective employee communication strategies and supports leader led discussions aligned with enterprise standards.

- Reviews associate relations documentation, e.g., progressive discipline materials, in collaboration with the Associate Relations COE to ensure accuracy, consistency, and appropriate supporting documentation.

- Supports leaders, in coordination with the Associate Relations COE, in addressing and monitoring improvement plans related to matters escalated through the Business Integrity Line and Guarantee of Fair Treatment processes.

- Reviews Associate Engagement Survey (AES) results across designated locations, to identify trends, risks, and priority focus areas, and provide insights to leaders and the Associate Relations COE.

- Partners with Associate Relations COE to support planning, evaluation, resourcing, and follow-up of AES activities.

- Supports leaders, in coordination with the Associate Relations COE, by reinforcing expectations for manager accountability and providing guidance on improvement actions for areas that do not meet established AES standards or metrics.

**Policies & Procedures**

- Interprets and effectively communicates HR policies and procedures to all levels of the organization.

- Provide systemic approach to ensure compliance to HR policies as required by federal, state and Marriott Vacations Worldwide regulations (audits, tracking systems, data review, etc.).

- Develops, reviews, and monitors systems, procedures, and processes within departments to ensure compliance and/or proper application of company policies and governmental regulations including but not limited to Title VII, FLSA, FMLA, and ADA.

- Anticipates, provides guidance on, and assesses risk on complex associate relations decisions and actions ensuring consistency, fairness, and limited exposure to the Company.

- Performs other reasonable job duties as requested.

**Candidate Profile**

**Education**

- Bachelor’s degree in Human Resources, Business Administration, or related field or relevant experience required

- Master’s degree in Industrial/Organization Psychology, Business Administration, or Human Resources Management preferred.

- Professional HR certification (PHR/SPHR or SHRM – CP/SCP) preferred.

**Experience**

- At least 10 years of progressive HR Generalist/HR Business Partner experience in a management role.

- Experience in a multi-unit and/or multi-state environment preferred.

- Experience as a generalist in all aspects of Human Resources including Associate Relations, Compensation and Benefits, Talent Acquisition, Training, Organizational Development, and Diversity or experience as a specialist in one of these HR functional areas.

- Experience in Vacation Ownership, Hospitality or Vacation Ownership Sales and Marketing preferred.

**Skills & Attributes**

- Strong leadership, management, and communication skills providing an environment where associates are empowered and led to an aligned action or purpose.

- Exceptional skills at building and nurturing relationships at all levels of the organization through collaboration, negotiation, and mentoring.

- Strong ability to proactively influence and shape the thinking of leadership that drives the right type of decision making to garner positive business results.

- Strong knowledge of human resources policies, practices, and procedures as well as labor laws and governmental regulatory compliance.

- Strong knowledge of assessment tools and incentive programs, as well as training methodologies.

- Excellent communication, presentation, and facilitation abilities across all associate levels.

- Skilled in decision-making and conflict resolution in a fast paced, continuously changing, customer focused environment.

- Passion for strategic involvement in the creation and execution of departmental and division-wide goals and objectives.

- Knowledge of HR trends and practices within the industry and geographical location(s).

- High level of confidentiality, judgment, and ethical integrity.

- Proficiency in Microsoft Office and HRIS platforms (Workday preferred).

- Ability to travel up to 60% as needed.

Salary Range $135k-$155k

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Area Director Human Resources III *

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