We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

Industry: Retail
Company Size: 10,001+ employees

Harbor Freight Tools

Savvy Admin PROD

The Operations Manager is responsible for the success of assigned functions within the distribution center, ensuring all key metrics are met, supporting company policies, procedures and safety while creating an inclusive high performance culture.

Essential Duties and Responsibilities

- Lead and develop front-line managers to drive the effective execution of daily distribution center operations

- Monitor Key Performance Indicators and operational metrics to drive performance improvements and cost reductions.

- Serves as a role model by living the company's core values, which positively influences the performance of others.

- Foster effective cross-functional partnerships at all levels within the distribution center and company, ensuring seamless communication with corporate and external vendor resources.

- Develop direct report leadership through mentoring, and training, and fostering a global perspective by optimizing cross-functional performance.

- Optimize staff performance by utilizing productivity metrics and observational data to ensure accountability and development.

- Manage staffing, supply and equipment needs based on forecasted volumes and ensuring established policies and procedures are followed.

- Champion continuous process improvement and associate engagement through enhanced operational efficiency, planning, and resource allocation.

- Foster a climate of openness, trust, and mutual respect for all associates.

- Execute assigned operational tasks to meet or exceed KPIs while adhering to budget constraints.

- Maintain accurate and up-to-date SOPs for all functional areas. Review and approve process modifications to enhance efficiency and safety involving relevant stakeholders.

- Drive the efficient execution of all training and cross-training plans, ensuring on-time achievement of scheduled milestones.

- Establish efficient and standardized workflows, ensuring accurate execution of work objectives across the team.

- Foster effective cross-functional partnerships with support departments at all levels within the distribution center and network.

- ensure all processes and functions lead to accurate inventory management.

- Develop strategic business acumen by accurately identifying problems, analyzing data, and implementing fact-based solutions.

- Ensure all safety policies and procedures are followed to maintain a safe work environment.

- Other duties as assigned.

Scope

- Staff supervision and development:  Yes

- Decision making:

- Supervises staff – 3 to 5

- Financial Scope - $80M

- Organizational Scope – All US locations/Single Category/Region/District/Distribution Center

- Decision Making – Creates policy and resolves problems

- Travel:  Up to 5%

- Flex Designation:  DC Based

The anticipated salary range for this position is $125,000 — $143,750 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. Inaddition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Operations Manager - Supply Chain - 1st Shift- Joliet, IL

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