Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. We help clients plan weddings, local events, honeymoons, anniversary trips, and personalized destination experiences with intention, creativity, and care.

Our focus is on crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination. By blending thoughtful planning, tailored recommendations, and elevated service, we create experiences that reflect each client’s vision and story.

At Aisle & Abroad, we believe life’s most important moments deserve exceptional settings and stress-free planning. Our team is committed to providing professional support, organized coordination, and a warm, personalized approach for every celebration and journey.

From the aisle to abroad, we’re here to bring your most meaningful moments to life.

Industry: Hospitality
Company Size: 11-50 employees

Aisle & Abroad

Savvy Admin PROD

**Position Overview**

We are seeking a dependable and service-driven **Client Support Specialist ** to assist with travel-related inquiries, coordination, and client support. This role focuses on providing timely assistance, managing requests, and ensuring a smooth and positive experience throughout the travel planning process.

This is a work-from-home position ideal for individuals who are organized, responsive, and enjoy working in a client-focused, service-oriented environment.

**Key Responsibilities**

- Respond to client inquiries related to travel services, scheduling, and reservations

- Assist with coordinating travel details based on client needs and preferences

- Provide clear updates, confirmations, and follow-ups

- Maintain accurate records of client interactions and requests

- Support the booking and coordination process to ensure accuracy and efficiency

- Help deliver a consistent and positive client experience

**Qualifications**

- Strong communication and customer service skills

- Excellent organizational and time management abilities

- Ability to work independently in a remote environment

- Detail-oriented with strong follow-through

- Comfortable using email, online platforms, and scheduling tools

**Preferred (Not Required)**

- Experience in customer support, coordination, or administrative roles

- Interest in travel, hospitality, or service-based industries

**What We Offer**

- Flexible work-from-home environment

- Structured onboarding and ongoing support

- Opportunities for growth and advancement based on performance

- Supportive and collaborative team environment

**Work Environment**

This is a remote role requiring a reliable internet connection, strong organization, and the ability to manage tasks efficiently in a virtual workspace.

**Apply Today**

If you enjoy supporting clients, managing details, and providing excellent service in a remote setting, we encourage you to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client Support Specialist – Travel Services (Work From Home)

Payments made simple in the most complicated business on Earth.

Industry: Software Development
Company Size: 51-200 employees

Loop

**About Loop**

Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and financial signals within logistics data into structured insights that drive automation, financial transparency, and supply chain optimization at scale. Their solutions support enterprise shippers in modernizing back-office operations and uncovering hidden value within complex logistics networks.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

**About the Role**

As a Customer Success Associate, you will be responsible for managing the end to end operational process for our customers. The Customer Success Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering. This role is located in Chicago and requires the individual to be in office.

**Key Responsibilities**

- Oversee the day-to-day audit process for clients

- Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process

- Partner cross functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements

- Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues

- Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions

- Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly

- Partner with Customer Success Managers to ensure client satisfaction and retention

**Experienced ** **Required**

- Entry level experience with desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have

- Ability to collect data, analyze results, and draw valid conclusions

- Passion for technology and data

- Obsessive attention to detail

- Proven problem solving results

- Excellent written & spoken communication skills

**Benefits & Perks**

- Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you

- 401k plan

- Unlimited PTO

- Generous professional development budget to feed your curiosity

- Physical and Mental fitness subsidies for yoga, meditation, gym, or ski membership

Customer Operations Associate

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