Founded in 2012, Oak Street Health is a network of value-based primary care centers for adults on Medicare. With a mission of rebuilding healthcare as it should be, the Company operates an innovative healthcare model focused on quality of care over volume of services, and assumes the full financial risk of its patients. Oak Street Health currently operates more than 200 centers across 25 states and is the only primary care provider to carry the AARP name. To learn more about Oak Street Health’s proven approach to care, visit oakstreethealth.com.

Industry: Hospitals and Health Care
Company Size: 5,001-10,000 employees

Oak Street Health

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**Title: **Medical Scribe, Telehealth

**Company: **Oak Street Health

**Role Description**

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

**Responsibilities**

- Documenting Patient Encounters ~ 80%

- Joining the provider in the exam room to observe patient visits

- Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

- Assigning appropriate CPT and ICD-10 codes

- Preparing After Visit Summaries

- Consulting with provider to ensure accurate and specific documentation

- Clinical Documentation Improvement ~ 10%

- Requesting and reviewing medical records

- Leveraging Oak Street's population health tools to support clinical documentation improvement

- Preparing for and supporting Daily Huddles and Clinical Documentation Reviews

- Consulting with provider on clinical documentation opportunities

- Administrative support for your provider and care team ~ 10%

- Placing orders and referrals

- Addressing tasks

- Supporting the care team with additional responsibilities related to clinical documentation

- Other duties as assigned

**What We're Looking For**

**Knowledge**

- Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

- Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

- Prior scribe or transcription experience [preferred but not required]

**Skills**

- Advanced listening and communication skills [required]

- Strong computer literacy and ability to learn new technical workflows [required]

- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

**Abilities**

- Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

- Ability to type 70+ words per minute [strongly preferred]

- Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

- Ability to be a self-starter within your role scope

- Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

- Ability to commit to at least 1 year in role (2+ is ideal) [required]

- Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

- Compliance with hospital and Oak Street Health policies, including HIPAA [required]

- US work authorization [required]

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

What does being “Oaky” look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being scrappy

Why Oak Street?

Oak Street Health Offers Our Coworkers The Opportunity To Be At The Forefront Of a Revolution In Healthcare, As Well As

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

**The Typical Pay Range For This Role Is**

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great Benefits For Great People**

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/26/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medical Scribe, Telehealth

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