Grand Casino Mille Lacs is located just off of US Highway 169 and provides access to one of the most popular fishing spots in Minnesota: Lake Mille Lacs. We’re proud to offer a 494-room hotel attached to the casino along with an indoor pool and shops. Grand Casino Mille Lacs is a great place to visit for an afternoon of fun or for a weekend getaway.

Grand Casino Hinckley has a variety of places to stay, including one of the largest casino hotels in Minnesota connected to the casino, two smaller inns, and an RV resort with chalets. In addition to the hottest games around, Hinckley is home to the Grand Harmony Spa and the Grand National Golf Course.

Industry: Gambling Facilities and Casinos
Company Size: 501-1,000 employees

Grand Casino Mille Lacs & Hinckley

Savvy Admin PROD

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**Grand Casino Hinckley**

**Barista**

**Department**

Food and Beverage

**Lead with Purpose. Serve with Impact.**

As a Barista – We Proudly Serve Starbucks®, you deliver consistently high‑quality Starbucks beverages while creating a welcoming, Guest‑focused experience. This role blends beverage craftsmanship, speed and accuracy, and strong operational discipline—helping the coffee venue run smoothly while upholding both Grand Casino service standards and We Proudly Serve Starbucks® brand requirements.

**What You’ll Do**

**Guest Experience + Service Excellence**

- Greet Guests warmly, professionally, and with genuine hospitality.

- Take beverage and food orders accurately and efficiently; clarify preferences and answer menu questions with confidence.

- Prepare Starbucks coffee, tea, espresso beverages, and specialty drinks according to We Proudly Serve Starbucks® standards.

- Deliver fast, accurate, and friendly service in a high‑volume environment.

- Receive payments and follow all cash‑handling and internal control procedures.

- Address Guest questions and concerns appropriately, escalating issues when needed to ensure Guest satisfaction.

**Product Quality + Operational Execution**

- Follow all Starbucks recipes, beverage specifications, and portion controls.

- Maintain cleanliness and sanitation of the coffee bar, equipment, counters, and Guest areas.

- Clean and maintain espresso machines, brewers, and other equipment; report malfunctions promptly.

- Support inventory control, restocking, rotation, and product dating.

- Comply with all food safety, sanitation, and state health regulations.

- Assist with preparation, heating, and finishing of approved food items according to standards.

**Team Collaboration + Culture**

- Work cooperatively with Supervisors and fellow Food & Beverage team members to ensure smooth daily operations.

- Participate in pre‑shift meetings and maintain clear, professional communication throughout the shift.

- Promote a workplace culture grounded in respect, teamwork, accountability, and mutual support.

- Provide assistance to other Food & Beverage outlets as operational needs require.

**Operational Reliability + Integrity**

- Uphold all Grand Casino service standards and venue expectations.

- Maintain a professional appearance and comply with uniform and grooming guidelines.

- Complete assigned duties with attention to safety, accuracy, and Guest impact.

**You’ll Thrive If You**

- Have a naturally warm, welcoming, and Guest‑focused demeanor.

- Enjoy fast‑paced, hands‑on work where accuracy and friendliness matter.

- Communicate clearly and positively with Guests and team members.

- Take pride in quality—every drink, every interaction, every shift.

- Are reliable, adaptable, and eager to contribute to a supportive team culture.

**What Success Looks Like**

- Guests receive consistently high‑quality beverages and positive service experiences.

- Drinks are prepared accurately, efficiently, and to Starbucks specifications.

- The workspace remains clean, organized, and compliant.

- Team members feel supported and operational communication remains strong.

**What You Bring**

- One year of prior barista or coffee shop experience preferred.

- ServSafe Certification preferred.

- Strong Guest service, communication, and basic math skills.

- Ability to learn and apply standardized operating procedures related to beverage preparation and service.

- Ability to exercise sound judgment when responding to Guest needs or operational situations.

- Must be able to secure and maintain a license from Gaming Regulatory Authority (GRA)

- Compliance with all Detailed Gaming Regulations (DGRs).

- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

**What You’ll Get**

**Culture + Support**

- Weekly pay and competitive compensation.

- Medical, dental, and vision coverage.

- 401(k) with match, tuition reimbursement, and paid parental leave.

- PTO that is encouraged and supported.

- Recognition for birthdays, anniversaries, and service milestones.

**Culture + Legacy**

- A workplace rooted in tradition and transformation

- A strong team culture with mentorship, support, and development

**Physical Requirements And Work Environment**

- Ability to stand and walk for extended periods.

- Frequent bending, reaching, and lifting up to 30 lbs.

- Ability to perform in a fast‑paced, high‑volume environment.

- Use of hands to operate coffee equipment, tools, and POS systems.

- Exposure to hot surfaces, cleaning chemicals, wet or slippery floors, and moving equipment.

- Required use of designated uniform and PPE.

- Exposure to secondhand smoke and casino operational environments.

- Flexibility to work nights, weekends, holidays, and special events.

#FB2

Lucky Bean Coffee Barista Full-Time $14-$21/hr.

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**Grand Casinos Mille Lacs/Hinckley**

**Copywriter**

**Department**

Marketing

**Reports To**

Sr Creative Director

**Bring the brand to life. Tell stories that drive action. Make every word count.**

As a Copywriter at Grand Casino, you create clear, compelling, and strategic content that connects with guests and drives business results. You partner across Marketing, Advertising, and internal teams to develop messaging that is on-brand, on-strategy, and built for impact.

This role is equal parts creativity and execution. You take ideas and turn them into meaningful messaging across every channel—ensuring accuracy, consistency, and speed in a fast-paced, high-volume environment.

**What You'll Do**

**Content Creation + Brand Voice**

- Develop creative concepts for advertising, marketing campaigns, and internal communications.

- Write copy across multiple channels including digital, print, social media, email, web, radio, OOH, and video.

- Ensure all content aligns with brand standards, tone of voice, and campaign strategy.

- Own the quality of your work—delivering clear, concise, persuasive, and grammatically accurate writing.

- Accountable for original concepts and for clear, concise, and convincing writing with grammatical and material accuracy.

**Collaboration + Execution**

- Partner with the Creative Director, Marketing, Social Media, and leadership to shape messaging and campaign direction.

- Collaborate with internal departments to gather accurate information and translate it into effective messaging.

- Present copy concepts and revise based on feedback to meet business needs and timelines.

- Participate in campaign kickoffs and contribute to both internal and external communication strategies.

**Research + Continuous Improvement**

- Conduct background research to ensure messaging is accurate, relevant, and effective.

- Stay informed on trends, guest behavior, and business priorities to strengthen content.

- Support additional projects and assignments as needed.

**You'll Thrive If You**

- Are energized by turning ideas into impactful messaging.

- Communicate clearly and confidently across teams and stakeholders.

- Build strong relationships and collaborate effectively.

- Can balance creativity with structure, deadlines, and business needs.

- Take initiative and continuously look for ways to improve your work.

- Stay curious and adaptable in a fast-moving environment.

**What Success Looks Like**

- Content is delivered on time, on brand, and aligned with campaign strategy.

- Messaging is clear, engaging, and drives guest and business outcomes.

- Stakeholders trust your ability to translate ideas into effective copy.

- Projects move forward efficiently with minimal rework.

- You contribute to a consistent and recognizable brand voice across all channels.

**What You'll Get**

**Growth + Opportunity**

- Opportunities to expand your creative portfolio and work across diverse channels.

- Exposure to high-impact campaigns and cross-functional collaboration.

- Career development support and growth opportunities.

**Culture + Purpose**

- A fun, energetic, and creative environment that encourages new ideas.

- A workplace grounded in the Seven Values: Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty.

- A collaborative, high-performing culture that values accountability, innovation, and continuous growth.

- A culture centered on creating Friendly, Fun, Effortless, and Memorable experiences—while consistently acknowledging and valuing every interaction.

**What You Bring**

- Bachelor’s degree in Advertising, Writing, Public Relations, Communications, or related field—or equivalent experience.

- A strong portfolio demonstrating creativity, versatility, and high-quality writing.

- 1+ years of copywriting experience in an agency, casino/gaming, retail, or in-house environment.

- Strongly preferred: Casino or gaming industry experience. Familiarity with gaming operations, promotional strategy, and industry-specific language is highly valuable and will enable faster success in this role.

- Ability to manage multiple priorities and meet tight deadlines.

- Strong organizational, time management, and communication skills.

- Must be able to secure a license from the Gaming Regulatory Authority (GRA).

- Responsible for following all relevant Detailed Gaming Regulations (DGRs).

- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

**Work Requirements And Environment**

This is a hybrid role that includes regular collaboration and travel between Grand Casino Mille Lacs and Grand Casino Hinckley properties. Responsibilities include project coordination, planning sessions, documentation, reporting, and regular use of technology and communication tools. Success in this role requires strong organization, adaptability, and the ability to manage confidential information and multiple priorities in a fast-paced environment.

Copywriter Marketing $45,000-$74,250/annually

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**Summary**

Responsible for executing security, first aid, emergency medical attention duties to protect the life and property of Guests, Associates, and Grand Casino entire facility while providing excellent Guest Service.

**Essential Duties Of The Position**

- Maintains a working knowledge of Grand Casino facilities, marketing events and promotions in order to advise Guests and fellow Associates of current events.

- Provide necessary information for reports regarding security/medical related incidents involving Guests, Associates, and/or the facility.

- Will ensure safe transportation of Company assets.

- Requests identification from all persons who appear under the age of 21 to ensure compliance with state and federal gaming regulations.

- Attends to the medical needs of Guests and Associates.

- Ensures proper identification of all vendors/contractors.

- Communicates with all departments in the event of an emergency or in the event that requires immediate attention.

- Attend to the medical needs of Guests and Associates.

- Maintains appropriate inventory control of such items as oxygen, wheelchairs, first aid supplies, and related office supplies, to name a few.

- Be familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing the same.

- Be familiar with property fire protection system, alarm panel and response protocol.

- Be familiar with OSHA standards and conduct inspections to ensure that applicable laws, rules and regulations are adhered to in a timely matter.

**Competencies**

- Must demonstrate positive Guest Service skills.

- Role models the values and behaviors of the company.

- Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals.

- Excellent verbal and written communications.

- Ability to apply reason to a variety of situations to carry out instructions in written and oral form.

**EDUCATION And/or EXPERIENCE**

- High School diploma or GED required.

- EMTs or EMRs are required to have successfully completed a nationally recognized course.

- Successful completion of a state recognized course for Emergency Medical Technicians.

- Successfully passed a state EMT registry examination.

#FS9

Security Specialist Full Time Evenings $18-$27.00/Hr

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**Summary**

Responsible for the preparation of all foods during an assigned shift, washing dishes as needed and team player with sanitation needs, food production according to specifications and in accordance with Grand Casino’s specifications and standards.

**Essential Duties Of The Position**

- Follow all recipe and control procedures for prep items.

- Follow all recipes and production specifications.

- Adheres to sanitation guidelines for washing and storing dishes.

- Assist in all areas of food production as needed.

- Responsible for delivering excellent internal Guest Service in an upbeat, friendly manner.

- Encourages mutual respect, dignity and integrity with all Associates, by setting positive examples at all times.

- Participates as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.

- Responsible for maintaining a clean and sanitary area at all times in full accordance with state health regulations.

- Maintains stock of all necessary items.

- Any and all other duties as assigned.

**EDUCATION And/or EXPERIENCE**

- Previous kitchen experience is preferred.

**Competencies**

- Trustworthy and collaborative relationships with others.

- Organized and flexible to meet the needs of the business, guests and associates.

- Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.

- Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands.

- Accomplishes required work within expected guidelines.

- Flexibility to work various roles and outlets.

#FB2

Dishwasher/Prep Cook Stories Full-Time Days $14 - $17.50/hr

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**Grand Casino Hinckley**

**Social Media Strategist**

**Department**

Advertising

**Reports To**

Marketing Strategy Manager

**Capture the Moment and Turn it Into Something Worth Sharing**

This position calls for a creative, outgoing, forward-thinking, and organized individual. The Social Media Strategist is responsible for managing the Grand Casino social channels and creating a social strategy that aligns with brand strategy and tone while communicating with followers. This role is also responsible for creating, capturing, and posting content, managing the creation of content calendars, influencer coordination, live social coverage of events, and crafting monthly performance reports. Applicants must be able to work a Tuesday–Saturday schedule as the standard workweek, with flexibility to work Sundays or Mondays as programming requires. This role also requires availability for nights, weekends, and business-critical holidays such as New Year's Eve, Memorial Day, July 4th, and Labor Day. This is not a traditional Monday–Friday position and is best suited for someone who enjoys being part of the action and creating engaging content for live events, promotions, and entertainment.

The position will handle daily management of Facebook, X, Instagram, TikTok, YouTube, etc., and build brand loyalty by delivering interactive, organic content and encouraging engagement via likes, comments, reshares, and tags. In addition, the Social Media Strategist will assist with property digital efforts, including property signage, email, website, mobile app, and more.

**What You Get To Do**

- Manage Grand Casino social pages and profiles, including social monitoring outside traditional work hours.

- Build and execute our social media strategy through research, benchmarking, messaging, and audience identification.

- Write, develop, and strategize online content production and scheduling.

- Generate, edit, publish, and share content that drives and maximizes daily positive engagement.

- Assist with crisis management and communications by working closely with necessary departments (risk, security, public relations, etc.).

- Build meaningful connections and encourage loyalty through proper dialogue and messaging.

- Moderate user-generated content and messages in accordance with company and community policies.

- Create and implement a social media marketing plan and content calendar.

- Collaborate with other departments to manage company reputation, coordinate promotions, and increase consumer reach.

- Track and analyze analytics reports to gain insight into traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes.

- Develop and create monthly reporting to be shared with internal team members, to include analytics and competitor research.

- Works with departments to answer all questions/issues on social channels in a clear and timely manner, and to ensure accurate promotion of department/property content and information.

- Develop and enforce social media guidelines and/or best practices to be shared internally.

- Stay current with social media trends and best practices.

- Writing, developing, recording, and editing videos for use online.

- Be a featured face in the content! Represent Grand Casino on social channels through on-camera video features.

- Assists in performing regular updates to Grand Casino website.

- Assist in the creation and scheduling of digital assets and signage, as necessary.

- Assist in developing interactive email content to be sent to the consumer database.

- Other duties that are related to this role.

**What We Look For In a Person**

- Serves and develops others by building relationships.

- Fosters an inclusive workplace where inclusion and individual differences are valued.

- Collaborates across boundaries to achieve common goals.

- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.

- Sets direction and influences others to translate vision into action.

- Demonstrates drive and initiative for continued personal and professional growth.

**What We Offer You**

- We have a fun, energetic personality and are adventurous, creative, and open-minded.

- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)

- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making, and engagement across all levels of the organization.

- We are a career accelerator, which means developing our Associates is one of our main priorities.

- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.

- A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

**What Qualifies You**

- High school diploma, general education degree (GED, or ability to pass basic skills assessment.)

- Or successful completion of a related company-approved developmental placement program.

- Bachelor's degree in marketing, communication, or a related field. Or comparable years of experience in digital marketing and social media.

- Strong familiarity with the business applications of social media platforms (Facebook, X, Instagram, TikTok, YouTube, LinkedIn, etc.).

- Two (2) years of documented experience and demonstrated ability leading social media programs for a company that uses this media extensively are required.

- Two (2) years of demonstrated ability in developing and implementing social strategies that have consistently met or exceeded planned objectives required.

- Two (2) years of knowledge of and fluency in PowerPoint, Sprout Social (or another social management tool), Salesforce Marketing Cloud, Canva Pro, and Adobe Product Suite preferred.

- Understanding of social media metrics; able to interpret the results and take action to increase the effectiveness of social media campaigns, preferred.

- Must be able to secure a license from the Gaming Regulatory Authority (GRA).

- Responsible for following all relevant Detailed Gaming Regulations (DGR’s).

- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Social Media Strategist $60,000-$99,000/annaully

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

~~We're committed to bringing passion and customer focus to the business.~~

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

**The Opportunity**

The Hotel Guest Services Front Desk Agent will engage in greeting Guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. The role also involves pre-registering Guests, preparing key packets, and coordinating check-in procedures for arriving groups. Additional responsibilities include providing accurate information about services and amenities, greeting Guests at the bell station, and managing luggage with care and courtesy to ensure optimal Guest service in every interaction.

**What You Get To Do**

- Greet, register, and manage the check-out process for Guests, delivering exceptional service in line with the hotel's standards.

- Process transactions accurately, ensuring the check-in and check-out process adheres to company policy.

- Keep an inventory of vacancies, reservations, and room assignments.

- Respond to Guests' requests, concerns, or inquiries in a courteous and timely manner, providing clear information about facilities and hours of operation.

- Maintain knowledge of all Grand Casino properties and nearby special events to inform Guests.

- Explain room features and equipment to Guests upon entry, including the operation of locks, televisions, and thermostats.

- Communicate Guest safety protocols, such as fire safety and evacuation procedures.

- Accurately enter and verify Guest reservation information in the computer system, post charges to Guest accounts, and process payments using all applicable software systems.

- Prepare the shift cash report, balance payments and disbursements with property management systems, and prepare the bank drop envelope for shift end and account balancing.

- Perform Bell Person duties, such as assisting Guests with luggage and escorting them to their rooms.

- Perform other departmental duties as assigned to contribute to the overall success and efficiency of the team.

**What We Look For In a Person**

- Serves and develops others by building relationships.

- Fosters an inclusive workplace where inclusion and individual differences are valued.

- Collaborates across boundaries to achieve common goals.

- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.

- Sets direction and influences others to translate vision into action.

- Demonstrates drive for continued personal and professional growth.

**What We Offer You**

- We have a fun, energetic personality and are adventurous, creative, and open minded.

- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).

- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.

- We are a career accelerant, which means developing our Associates is one of our main priorities.

- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.

- A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.

**What Qualifies You**

- Prior hotel experience preferred.

- Bring your hardcore work ethic, attention to detail, your ability to have fun and we will train for the rest.

- Must be able to secure license from Gaming Regulatory Authority (GRA).

- Responsible for following all relevant Detailed Gaming Regulations (DGR’s).

- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

**Physical Needs**

- Talk and hear; ability to communicate effectively.

- See and adjust focus to include close, distance, depth, and peripheral vision.

- Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.

- Handle objects, tools, and controls; reach with arms and hands.

- Be able to lift and carry objects up to twenty-five (25) lbs.

**Must Have Skills**

- Strong commitment to delivering outstanding Guest service with a friendly and professional demeanor.

- Excellent verbal and written communication abilities to interact effectively with Guests and provide clear information.

- Excellent verbal and written communication skills to interact with Guests, team members, and management.

- Keen attention to detail to ensure accurate reservation management, payment processing, and information provision.

- Capability to perform physical tasks such as assisting Guests with luggage and escorting them to their rooms.

- Professional appearance and demeanor, with a commitment to maintaining high standards of conduct and service.

- Willingness to work various shifts, including nights, weekends, and holidays, to accommodate hotel operations and Guest needs.

#HO3

Front Desk Agent Hinckley Casino Hotel $16 - $24

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