MissionHires is a recruiting platform that helps hyper-growth companies hire passionate talent who aligns with their mission and values.

Industry: Technology, Information and Internet
Company Size: 2-10 employees

MissionHires

Savvy Admin PROD

The Customer Support Representative is responsible for delivering high-quality customer service through phone-based support while accurately managing data entry and administrative tasks. This role requires strong communication skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

**How You'll Contribute **

- Provide general administrative support to ensure smooth daily operations, including answering phones, managing emails, and entering orders.

- Serve as the primary point of contact for customer inquiries via phone and email

- Provide prompt, professional, and accurate responses to customer questions and concerns

- Assist with accounts payable, bank deposits, and procurement and purchasing of raw materials for production.

- Support order processing, invoicing, and customer service inquiries to ensure high client satisfaction.

- Organize records and filing systems for digital and physical documents.

- Help with inventory management and assist the production team as needed.

- Manage office supplies and coordinate facility needs to ensure a productive work environment.

**What Makes You a Great Fit **

- Proven experience in Customer Service or in a similar role.

- Proficiency with office software, especially Microsoft Office Suite (Excel, Word, Outlook) and Microsoft Teams.

- Excellent organizational skills, attention to detail, and ability to multitask.

- Strong communication and interpersonal skills to interact with clients and team members professionally.

- High level of integrity and ability to maintain confidentiality.

- A proactive approach to problem-solving with a desire to learn and take initiative.

- Familiarity with QuickBooks or similar accounting software is a plus.

**Education / Experience **~~ ~~

- 1–3 years of customer service or call center experience preferred

- High School or equivalent (Preferred)

- Strong verbal communication and active listening skills

- High attention to detail and accuracy in data entry

- Professional demeanor and problem-solving mindset

- Bilingual a plus

**Schedule **~~ ~~

- Monday - Thursday, 8:00 AM - 6:00 PM

- Full-time - 10-hour shifts

- Expected hours**: ** 40 per week

- Work Location: In person - Tampa, FL 33634

**Perks & Benefits **

- 401(k)

- 401(k) matching

- Employee discount

- Health insurance - ICHRA

- Paid time off

- Opportunities for skill development and career growth.

- Safe, collaborative, and supportive work environment

Customer Support Representative (Phone & Data Entry)

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