Arch Insurance Group Inc., a division of Arch Capital Group Ltd. (ACGL), is a market-leading specialty insurer.

We provide a wide range of property, casualty and specialty insurance for corporations, professional firms and financial institutions across the United States and Canada.

Our insurance group in North America consists of Arch Insurance Company, Arch Specialty Insurance Company and Arch Excess & Surplus Insurance Company. Arch Insurance Group's executive offices are located at One Liberty Plaza in New York City, with regional offices located in New York City (Northeast Region), Atlanta (Southeast Region), Chicago (Central Region) and San Francisco (Western Region), as well as other offices throughout the U.S. to support our business. Arch Insurance Company also operates a branch office in Toronto, Canada.

ACGL is a Bermuda public limited liability company that provides insurance, reinsurance and mortgage insurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe, Australia and Hong Kong.

Industry: Insurance
Company Size: 501-1,000 employees

Arch Insurance Group Inc.

Savvy Admin PROD

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

**Position Overview**

The Claims Division is seeking a team member to join the Claims Operations Team as a Data Quality Analyst. In this role the responsibilities include, but not limited to, examining complex data to ensure data integrity and accuracy.

**Primary Responsibilities**

- Analyze, query, and manage claims corrections according to defined business rules and procedures

- Research and determine scope and complexity of issue then identify steps to resolve all internal data exceptions within various systems in timely and accurate manner

- Determine root cause for data quality errors and make recommendations for long-term solutions

- Determine business impact level for data quality issues

- Collaborate and maintain cross-functional working relationships with team members of multiple business units; Claims Third-party Administrators (TPA), Programmers, and approved vendors to analyze and correct data quality errors

- Produce ad-hoc reporting for TPA, Business, IT teams, and external partner.

**Qualifications**

- Working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property and casualty claims

- Adherence to data quality standards to ensure accuracy and provide logical approach to identify, compare, resolve, and improve data quality

- Hands-on experience and strong aptitude with SQL, Snowflake, and Microsoft Excel

- Exceptional communication (written and verbal), evaluation, listening, and interpersonal skills to effectively maintain productive working relationships with internal/external peers and other professionals across organizational lines

- Demonstrate accuracy and attention to detail

- Strong organization and time management skills

- Ability to self-start and work independently

**Education**

- Bachelor’s degree preferred

- At least two (2) years of work experience at an insurance company and/or insurance claims loss adjustment service provider supporting property and casualty insurance regarding policies, claims, and resolutions for commercial accounts

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$75,000 - $95,000/year

- Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

- Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.

Claims Data Quality Analyst

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