Founded in 1994, PDS Health is a leading healthcare support organization that partners with dental and medical providers across the U.S., providing comprehensive business services that enable clinicians to focus on high-quality patient care. 

Our innovative approach includes an integrated health record system that combines dental and medical data, giving clinicians a complete view of patient health. This platform enhances care coordination, allows for early detection of health issues, and improves patient outcomes, ultimately reducing overall healthcare costs.

We strive to be the provider of choice in every market by equipping clinicians with access to advanced, proven technologies and offering ongoing professional development opportunities. Our commitment to education and training supports clinicians and team members in growing their careers, ensuring they have the skills and knowledge to excel in their fields.

PDS Health has been recognized multiple times on the Inc. 5000 list of America’s fastest-growing private companies and named one of the 50 most community-minded companies in the nation. With over 1,000 practices in 24 states, we are dedicated to creating healthier, happier patients and making a positive impact in the communities we serve.

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Pacific Dental Services

Savvy Admin PROD

Now is the time to join Gahanna Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

**Responsibilities**

- Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework

- Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient

- Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs

- Executes the HC Handoff in partnership with each clinician on every exam patient

- Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget

- Professionally overcome common patient objections to starting treatment

- Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment

- Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office

- Active participant in daily morning huddles, monthly team meetings and any other meetings as required

- Thorough understanding of business imperatives and how the role directly impacts metrics and results

- Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework

- Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care

- Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always

- Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies

- Other duties and responsibilities as assigned

**Qualifications**

- High School Diploma or general education degree (GED)

- Travel might be required between offices

**Preferred**

- Prior course work or on-the-job training in the fields or dentistry, insurance, or business

**Knowledge/Skills/Abilities**

- Knowledge of office practices, technology applications and patient insurances.

- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).

- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).

- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).

- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).

- Influencer (active listener/observer of behavior; creates a win/win need for change)

- Self-motivated, reliable individual capable of working independently as well as part of a team.

- Ability to multi-task effectively without compromising the quality of the work.

- Excellent interpersonal, oral and written communication skills.

- Ability to handle and maintain extreme confidentially Patient records.

- Organized, detail-oriented individual able to work in a fast-paced environment.

**Benefits**

- Medical, dental, and vision insurance

- Paid time off

- Tuition Reimbursement

- 401K

- Paid time to volunteer in your local community

Compensation Information

$16.50-$23.00 / Hourly

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Healthcare Coordinator

Find Healthcare Coordinator jobs in Gahanna, OH with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.