Lane County is geographically situated on the west side of Oregon, midway down the state’s coastline. Its 4,620 square miles encompass great natural beauty, ranging from the spectacular Oregon coast to the snow-capped peaks of the Cascade Mountains.

In between is the lush Willamette Valley, flanked on both sides by towering forests. The bustling Eugene-Springfield metropolitan area provides a thriving urban center for residents and visitors alike, and small towns and rural communities across the county offer home-town charm and amenities away from the city lights.

Industry: Government Administration
Company Size: 1,001-5,000 employees

Lane County Government

Savvy Admin PROD

**About The Position**

Lane County Youth Services is accepting applications for a team-focused Juvenile Group Worker professional to support the safety, security, and evidence-informed care of youth in custody and community settings. We value a positive workplace environment that fosters a growth mindset, resilience, and strong emotional intelligence. We follow Performance-based standards with a focus on data-driven continuous improvement.

The Lane County Youth Services (LCYS) Detention Unit includes a 10-bed secure intake unit, 16-bed secure stabilization unit, 16-bed secure behavioral-focused unit (for a total of 42 secure beds) and operates 7-days-a-week, with a 24-hour schedule, serving youth 12-19 years of age. The Behavioral Rehabilitative Services (BRS) Unit includes a 14-bed non-secure enhanced independent living program and operates 7-days-a-week, with a 24-hour schedule, serving youth 15-21 years of age. Juvenile Group Workers are responsible for the supervision, safety, security, guidance, and general care of youth in custody or residential care. This position supports youth in custody or residential care with opportunities for growth in positive identity and self-regulation, and stabilization of behavior, and provides the supervision and direction of daily activities for youth, including encouraging personal hygiene and providing meals, education services, recreational groups, service plan implementation, competency and skills groups, and leisure activities. Juvenile Group Workers manage complex behaviors and use verbal and physical skills to de-escalate volatile situations and responds to crisis situations which may include physical intervention or restraint of with youth with violent or dysregulated behavior. This position follows established procedures for admitting receiving and discharging youth from custody or residential care and use of restraints on youth in custody.

**YOU ARE REQUIRED TO UPLOAD A RESUME FOR THIS POSITION. IF NOT ATTACHED, YOUR APPLICATION WILL NOT BE CONSIDERED.**

**Attach a Resume (required) **: Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid that demonstrates how you meet minimum qualifications. .

**About The Division**

The Youth Services Division operates 24/7, has approximately 65 full-time staff, six program units, and is located in three different buildings on the John Serbu Youth Campus in Eugene, Oregon. The division is comprised of the following units:

- Administration: Division planning and management, data, grants administration, information systems, and administrative support.

- Juvenile Department: Screening, assessment, diversion, and probation services.

- Detention: 10-bed secure intake unit, 16-bed secure stabilization unit, and 16-bed behavioral-focused unit serving youth ages 12-19, including youth being held on adult criminal charges, and health services (medical, dental, mental health, and psychiatric) for youth.

- Clinical Services: Clinical outpatient, closed-custody crisis and stabilization support, psychiatric and MAT support, and youth and family skills support.

- Martin Luther King (MLK) Education Center: A collaboration between the division and Lane Education Service District (Lane ESD). Services provided include alternative school for high-risk, adjudicated, community youth; education for youth in Detention and Phoenix Treatment; horticulture and culinary arts vocational programs; and community service and restitution crews for youth.

- Nutrition Services: Provides approximately 30,000 meals and snacks per year to youth housed in Detention and youth in school and on vocational crews at and through the MLK Education Center.

The work of the division is complex and covers multiple, diverse subject matter areas, governed by multiple regulatory bodies and requiring specialized knowledge. The division is deeply focused on cultivating a positive workplace culture and addressing long standing structural and cultural deficits. If you are driven to improve the lives of justice-involved youth and their families, please join us in this important work.

**Schedule: **** **Schedule for this position is varied as the division operates 24/7.

Applicants must be willing to work any shift (including graveyard shift times between 9:00 p.m. - 9:00 a.m. day shift times between 6:00 a.m. - 6:00 p.m., swing shift times between 11:00 a.m. - 11: 00 p.m.), including mandatory extended shifts, weekends, and holidays. The ability to work any shift is an essential function of the position.

- This is an LCPOA represented position*

**Training**

- Equivalent to a Bachelor's degree from an accredited college or university with major coursework in child and family studies, behavioral sciences, criminal justice, sociology, psychology, rehabilitation, social work, or a related field.

**Experience**

- Effective July 1, 2025 new employees to the classification must obtain a Qualified Mental Health Associate (QMHA) certification within two (2) years of hire.

**An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.**

**Preferred Experiences**

- Experience working with youth or young adults in a correctional, treatment, educational, or care giving setting or working with youth or young adults in a community setting providing coaching, guidance, mentoring, or support in recreational activities, skills or competency-based activities, cultural connection, or self-enrichment activities (such as music, art, physical exercise, brain health education, independent living, or vocational training).

- Experience working with at-risk youth or young adults with criminogenic behavior is preferred but not required.

**Licensing Requirements**

- Must be in possession of a valid Oregon driver's license at time of application and as a requirement of ongoing employment.

- Possession of, or obtain within 60 days of hire, a current CPR and Basic First Aid certification.

**Notes**

- Offers of employment are contingent upon consenting to and successfully passing a drug screening test.

- This position is subject to a full criminal offender information record check.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

**Juvenile Group Worker Classification Details**

**Selection Process**

**Equal Employment Opportunity**

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

**Strategic Plan**

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The ~~2025 - 2027 Strategic Plan ~~ focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

**Veteran Preference Information**

**Trauma Informed Care Statement**

Trauma-informed care is an approach used to engage people with histories of trauma. It recognizes the presence of trauma symptoms and acknowledges the role that trauma can play in people’s lives. Trauma-informed criminal justice responses can help to avoid re-traumatizing individuals.

Lane County is committed to providing services using Trauma Informed Care practices. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently, or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.

Juvenile Group Worker

We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.

Optum is part of UnitedHealth Group (NYSE: UNH).

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The **Senior Pharmacy Care Coordinator ** is responsible for providing technical and program support which includes but is not limited to: medication order review, pending lab orders, answering/routing incoming patient calls, in-basket management, supporting pharmacists and/or care teams, medication quality measures, prior authorization, and medication patient assistance programs. The Senior Pharmacy Care Coordinator's duties require interaction with clinicians, pharmacists, and other care team members.

**Schedule **: A 40-hour work week, Monday through Friday 7:00am to 6:00pm PST. The schedule will be determined by the supervisor upon hire.

**Location **: Remote with a commutable distance to the office at 1580 Valley River Dr, Eugene, OR 97401

If you reside in **Eugene, OR **, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

**Primary Responsibilities**

**Patient Care**

- Patient outreach via telephone, MyChart, or other means

- Provides basic technological support for patients (i.e. telehealth visits, signing up for MyChart, etc.)

- Support scheduling/rescheduling of patient visits to ensure patients have follow-up

- Provide patients with access to materials (i.e. mailing patient education handouts and required materials) and medications which may include medication assistance programs and foundations. Educate/mentor others on these programs and resources

- Subject matter expert and resource to the pharmacist for insurance formularies. Contact insurance companies and pharmacies when necessary to determine medication coverage

- Utilize medication knowledge to submit prior authorizations with appropriate medical documentation

- Ability to resolve and mentor others on pharmacy/medication complex issues

**Workflow Management**

- Manages incoming calls to the department, anticipating patient needs and proactively identifying solutions.

- Manage incoming referrals and perform patient outreach

- Management of telephone encounters and staff messages in pools/in-basket

- Requests pharmacist intervention or clinician escalation when needed

- Tracks and retrieves patient lab results

- Track, inform, and obtain relevant information for care team of patient discharge from acute care facilities (i.e. hospital, skilled nursing)

- Leads and implements quality measure processes which include programs such as 5-Stars (i.e adherence, blood pressure, A1c control) with the ability to work independently and solve complex challenges with suggested solutions

- Performs other duties as assigned

What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include

- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

- Medical Plan options along with participation in a Health Spending Account or a Health Saving account

- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

- 401(k) Savings Plan, Employee Stock Purchase Plan

- Education Reimbursement

- Employee Discounts

- Employee Assistance Program

- Employee Referral Bonus Program

- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**

- High School Diploma/GED (or higher)

- 3+ years of experience in healthcare

- 1+ years of experience in organizational skills and ability to manage programs with outcomes

- Intermediate level of computer proficiency

- Must live within a commutable distance to 1580 Valley River Dr, Eugene, OR 97401

- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection and installation. Candidate must have their own home internet access (internet can be hard wired with Ethernet cord) Must be on camera for all team's calls\meetings

- Required to have a location/workspace in the home that is separate from non-workspace areas and can be secured to maintain PHI or PII security in line with UnitedHealth Group policies and standard. Ability to keep all company sensitive documents secure (if applicable)

**Preferred Qualifications**

- Active pharmacy technician or medical assistant certification from the State of Oregon

- 1+ years of experience as a pharmacy technician or medical assistant

- 1+ years of experience in a physician's clinic or hospital

- Previous Epic or similar Electronic Medical Record (EMR) experience preferred

**Soft Skills**

- Operating a computer, calculator, photocopy machine, and document scanner

-  Anticipating and reacting calmly to emergency situations

- Coordination with outside entities to ensure timely access to lab results and relevant patient information

- Written and verbal communication

- Excellence in patient experience/engagement

- Ability to work independently and maintain good judgment and accountability

- Strong organizational and time management skills

- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

~~At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.~~

~~UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.~~

~~UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.~~

#RPO #YELLOW

Senior Pharmacy Care Coordinator

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