The National Soaring Museum (NSM), perched atop Harris Hill just outside Elmira, New York, stands as one of the only two museums in the United States dedicated exclusively to the preservation and celebration of motorless flight.

Harris Hill and Elmira are widely regarded as the “Soaring Capital of America,” thanks to more than 80 years of rich soaring history — a heritage that continues to draw aviators, historians, and enthusiasts from around the world.

Our Mission & Why It Matters

The National Soaring Museum preserves and interprets the heritage of motorless aviation — honoring the pilots, designers, and enthusiasts who pioneered gliding in the United States. By safeguarding gliders, aircraft, archives, and stories, we ensure that current and future generations understand the technological, cultural, and local significance of soaring.

Moreover, NSM connects our community — once a global center for glider manufacturing and competition — to a broader narrative of innovation, aviation history, and recreational flying. As a cultural and educational resource, the Museum celebrates not just planes and pilots, but the spirit of exploration, engineering, and quiet flight.

What You'll Find at NSM

At our museum, visitors can explore:

A vast collection of vintage and historical gliders and sailplanes — many rare and significant in the history of motorless flight. 
Soaring memorabilia, photographs, trophies, and archival materials that trace the development of gliding from its earliest days in Elmira through mid-century contests, WWII glider training, and post-war soaring culture. 
Educational exhibits and programming aimed at fostering a deeper understanding of soaring, aeronautics, and the science of flight. 
Visitors also have the opportunity to pair their visit with a real glider ride, offered by the adjacent Harris Hill Soaring Corporation — making for a memorable way to experience the gliding heritage of Elmira firsthand.

Industry: Museums
Company Size: 2-10 employees

The National Soaring Museum

Savvy Admin PROD

Executive Director

National Soaring Museum

Elmira, New York

The National Soaring Museum (NSM), located on historic Harris Hill in Elmira, New York, seeks an energetic and collaborative Executive Director to lead the organization into its next chapter of growth and public engagement.

The National Soaring Museum preserves and presents the history of motorless flight in America while inspiring appreciation for the science, innovation, and spirit of soaring. As the steward of significant aviation and archival collections, and as an affiliate of the Soaring Society of America, the Museum serves visitors from across the nation and around the world.

This position offers a unique opportunity for a motivated leader to guide a nationally recognized museum with deep roots in aviation history and strong connections to the soaring community.

The Executive Director reports to the Board of Trustees and works closely with a small professional staff, volunteers, donors, community partners, and the Soaring Society of America.

Position Summary

The Executive Director provides strategic, operational, financial, and creative leadership across all aspects of the organization. Because of the Museum’s size and collaborative structure, this is a highly engaged and hands-on role that combines traditional nonprofit leadership responsibilities with active participation in day-to-day museum operations, public engagement, exhibit development, fundraising, marketing, and institutional advancement.

The successful candidate will be a strong communicator, capable manager, and relationship builder who is equally comfortable representing the Museum publicly, developing new initiatives, and contributing to the practical work required to operate a small but nationally significant institution.

Key Responsibilities

Organizational Leadership & Operations

• Lead and manage the Museum’s daily operations in accordance with policies established by the Board of Trustees

• Supervise and collaborate with staff and volunteers to support a positive, productive, and mission-focused workplace

• Develop and administer annual operating budgets and maintain the Museum’s fiscal health

• Support long-term strategic planning and organizational growth initiatives

• Ensure compliance with applicable nonprofit, employment, safety, and museum industry standards

• Assist with facility oversight and operational needs associated with maintaining an active public museum

Fundraising & Institutional Development

• Oversee and actively participate in fundraising efforts, including donor cultivation, sponsorships, membership growth,

annual giving, and campaign initiatives

• Research, write, and administer national, regional, and local grant opportunities

• Build and maintain strong relationships with trustees, members, donors, foundations, and community supporters

• Support initiatives that expand the Museum’s visibility, audience reach, and long-term sustainability

Marketing, Communications & Public Engagement

• Lead the creation and coordination of Museum marketing and promotional materials across print and digital platforms

• Develop advertising, outreach, and public-facing communications that support visitation, fundraising, memberships, exhibits, and special events

• Maintain and strengthen the Museum’s public image through storytelling, media engagement, and community outreach

• Represent the Museum as a speaker and ambassador at public events, civic organizations, aviation gatherings, and professional meetings

• Support Museum events, programs, and visitor engagement activities, including occasional evening and weekend commitments

Exhibits, Collections & Interpretation

• Oversee the care, preservation, interpretation, and responsible stewardship of the Museum’s collections and archives

• Support exhibit planning, exhibit improvements, and collections-based storytelling initiatives

• Assist with collections management activities including cataloging, acquisitions, loans, and preservation planning

• Respond to research inquiries and support educational initiatives relating to soaring and aviation history

• Foster engaging visitor experiences that connect aviation history, science, innovation, and education

Community & Partner Relations

• Maintain strong working relationships with the Soaring Society of America, Harris Hill Soaring Corporation (HHSC), Chemung County, the Chemung County Chamber of Commerce, and other community partners

• Collaborate with tourism, educational, and cultural organizations to advance the Museum’s mission and regional impact

• Promote the Museum as an important educational, historical, and tourism asset within the Finger Lakes and Southern Tier regions

Qualifications/Skills

Preferred qualifications include:• Leadership experience in a nonprofit, museum, cultural, educational, or related organization

• Strong communication, organizational, and interpersonal skills

• Experience with fundraising, grant writing, budgeting, and project management

• Ability to manage multiple responsibilities in a collaborative small-team environment

• Experience with marketing, visual communications, public outreach, or content development

• Interest in aviation, aerospace, history, STEM education, or related fields

• Museum or collections management experience preferred

• Experience in Adobe Suite, Microsoft Office Suite, QuickBooks, and CRM software preferred

• Soaring background or familiarity with the soaring community strongly preferred

Compensation & Schedule

This is a full-time salaried position based in Elmira, New York. Some evening and weekend availability is required for events, programs, and organizational activities.

Compensation will be commensurate with experience and qualifications.

Executive Director

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Make it real.
www.capgemini.com

Industry: Services et conseil en informatique
Company Size: + de 10 000 employés

Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location

This is a hybrid role based in one of the preferred locations - Atlanta, GA / New York, NY / Bridgewater, NJ / Chicago, IL / Dallas, TX / San Francisco, CA.

**About The Job You’re Considering**

As a Gemini Enterprise Customer Experience (CX) Solution Lead, you will lead the technical strategy, solution architecture, and execution alignment for AI-powered CX transformations. You will be responsible for designing scalable architectures, securing technical wins, and ensuring successful delivery outcomes across complex enterprise environments.

This role is the technical counterpart to the Practice Lead, focused on translating strategy into robust, production-ready solutions.

Your role

- Solution Architecture & Technical Leadership: Design and lead end-to-end AI-powered CX architectures on Google Cloud, defining scalable, secure, and production-ready solution patterns.

- Technical Sales & Solutioning: Lead technical discovery and solution design during sales cycles, developing compelling proposals and securing technical wins.

- CX Platform Expertise: Architect and integrate CCaaS and AI-driven CX solutions across platforms (e.g., Google CCAI, Amazon Connect, Genesys, Twilio) with CRM, analytics, and automation systems.

- Delivery Alignment & Execution Support: Guide delivery teams from POC to production, ensuring architectural consistency, delivery readiness, and high-quality outcomes.

- Cross-Functional Leadership: Align Capgemini, Google, and partner teams on architecture and execution, acting as the technical bridge across business, sales, and delivery.

- Innovation & Optimization: Drive continuous improvement by identifying opportunities to enhance performance, scalability, and CX outcomes through emerging AI capabilities.

**Your Skills And Experience**

- 10+ years of experience in contact center technical presales, consultative solution architecture, or a related collaborative role.

- Proven experience in designing and architecting CCaaS and AI-driven CX solutions (e.g., Google GECX, Amazon Connect, Twilio Flex, Genesys Cloud, or Khoros).

- Strong, holistic knowledge of Contact Center technologies, including IVR, ACD, WFM, CRM integration, chatbots, natural language processing, RPA, and reporting/analytics.

- Deep expertise in Google Cloud Platform, Customer Experience, and Generative AI technology stack

- Strong communication and relationship-building skills with executive and technical audiences.

- Google Cloud certifications (e.g., Professional Cloud Architect, Network Engineer, ML Engineer) are a plus.

- Ability to travel up to 50% of the time.

- Preferred Qualifications:

- Hands-on experience with Google GECX and Vertex AI

- Experience leading large-scale CX transformation programs

- Experience working with and managing partners in complex implementation projects, including hyperscalers.

The base compensation range for this role in the posted location is $88,544 - $207,401.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

**Benefits**

**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. ** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

- Life and disability insurance

- Employee assistance programs

- Other benefits as provided by local policy and eligibility

**Important Notice: ** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

**Disclaimers**

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)

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