APGFCU’s roots go back to 1938 when a group of local pioneers decided to address the savings and borrowing needs of the military families at the Aberdeen Proving Grounds.

Now, with the ability to help all those who live, work, worship, volunteer or go to school in Harford County, Cecil County, Baltimore County and Baltimore City, APG Federal Credit Union has become one of the largest financial cooperatives in the area and is able to serve our members and communities as a trusted financial partner.

By sharing our financial experience and providing valuable products and services, we work to build stability and financial independence for our members, one family at a time.

Our Mission is to empower our member-owners to use and control their own money to improve their economic and social conditions. We encourage thrift among our member-owners and create a source of credit at a fair rate of interest by operating our not-for-profit credit union as a democratic, membership-driven cooperative.

Industry: Financial Services
Company Size: 201-500 employees

APG Federal Credit Union

Savvy Admin PROD

**Where Banking Feels Like Belonging **

At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities - helping to navigate life's little and big moments.

**SUMMARY: **

Responsible for the supervision and coordination of call center functions and employees, under the general direction of the Remote Services (MSC) Manager. Understands and applies knowledge of call center operations, including reporting, tracking, monitoring regulations and coaching in order to identify opportunities for improvement.

**ESSENTIAL DUTIES AND RESPONSIBILITIES: **

**Member Service **

- Provide inbound support through phone, email, chat and other digital communication channels.

- Provide consistent, courteous and personal service to members.

- Analyze member needs, match products and services to maximize member relationships with credit union and increase member wealth.

- Demonstrate the use of automated services to new and existing members.

- Open new accounts and service existing accounts.

- Review member account problems and make determinations on refunding fees and charges within authority, as warranted by the circumstances.

- Perform routine maintenance on deposit accounts, certificates of deposit and individual retirement accounts.

**Loan Service **

- Protect members and the credit union by promoting payment protection.

- Interview members and review debt held at other financial institutions.

- Build rapport, use critical thinking and credit union philosophy of "people helping people” to uncover additional lending needs through credit review.

- Conduct outbound calls to develop loan needs and solicit new loan business.

- Compile documentation, define requirements and determine accurate payment information for loans.

- Review loan denials for possible recommendation for approval.

- Communicate loan decisions and offer alternative solutions for denials.

- Proactively offer convenience channels to disburse loans.

**Supervision **

- Model skills and behaviors expected of remote services staff, setting the tone for member service.

- Supervise remote services staff in the absence of Remote Services (MSC) Manager to include opening/closing of the department.

- Monitor queues to allocate department resources as needed to ensure a positive member experience through all channels, to include but not limited to phone, chat, email, online account opening and secure forms.

- Escalate security and/or service concerns expanding outside of authority to ensure prompt resolution and attention.

- Prepare, deliver, and coach staff monthly using established scorecard metrics.

- Coach staff to identify additional products and services in an effort to achieve department goals through referrals and applications.

- Recommend performance deficiency actions and provide feedback for annual performance evaluations to Remote Services (MSC) Manager.

- Lead resolution efforts for escalated member issues within established authority.

- Communicate procedure and process updates to remote services staff.

- Assist with administrative and operational duties such as time sheets, system overrides, challenging member inquiries, and security issues.

- Oversight and completion of daily/weekly/monthly departmental audits and error resolution.

- Conduct call quality of remote services staff to ensure quality service standards and security protocols are properly followed.

- Leverage trends identified through quality control errors to develop departmental training.

- Mentor new hires through the onboarding process.

- Monitor completion of annual required training and other training schedules required of department.

**Team Communication/Productivity/Support **

- Develop and nurture a philosophy focusing on honest, open communications, individual productivity, and strong member orientation.

- Engage staff in process improvements and efficiencies strategies.

- Provide support to Management on employee relations matters, systems development and plans for improvement and productivity.

- Collaborate with Remote Services (MSC) manager to identify individual and departmental strategies to increase loan production in an effort to support the retail lending plan delegated to Remote Services.

- Train and coach staff to protect members and the Credit Union by promoting credit life, disability, and GAP protection products.

**Meetings **

- Assist in conducting staff meetings to provide support and assistance in the day-to-day activities.

- Motivate an atmosphere of open communications, efficient productivity and good employee and member relations.

**Other **

- Perform other related duties as required or directed.

- Must have a flexible schedule, be able to work evenings and Saturday hours.

- Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).

**COMPENSATION **: $61,800.00 - 80,400.00 - 99,000.00 USD Annual

**QUALIFICATIONS: **

**Education: ** Equivalent to High School education with additional specialized training equivalent to two years of college. Experience can be credited in lieu of education.

**Experience: **Five or more years of experience with financial institution products and services, to include call center experience with a concentration on sales productivity, including interviewing loan applicants. Leadership or supervisor experience preferred.

**Knowledge, Skills, and Abilities: ** Must have excellent organizational, problem solving and analytical skills to effectively manage benefits, compensation, HRIS and payroll function and understand their interdependencies. Knowledge of general accounting/bookkeeping required. Work requires an excellent command of the English language. Requires excellent human relations; and oral and written communications skills. Must have knowledge of and demonstrated proficiency with a variety of computer software, windows-based applications, spreadsheets, databases and presentation software. Must have experience operating standard office equipment, at a level generally acquired through 10+ years related experience.

Must possess high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. Work requires a high degree of accuracy and continual attention to detail in preparing, proofing and transmitting payroll, administering benefits, implementing systems, establishing priorities and meeting deadlines. Requires the ability to handle multiple priorities in a fast-paced environment, with detail orientation, and be able to improve processes and procedures for greater efficiency.

**Physical Demand: ** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit, stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds and be capable of transporting related supplies and equipment. Specific vision abilities by this job include vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

E-Verify Participation Poster English and Spanish

APGFCU participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

APGFCU participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

For more information, visit: E-Verify Overview | E-Verify

Para obtener más información, visite: Visión General de E-Verify | E-Verify

Remote Services Team Lead

BryceTech has partnered with technology and R&D clients to deliver mission and business success for nearly 20 years. Our teams help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. We offer clients proprietary, research-based models that enable evidence-based decision making. BryceTech cultivates a culture of engagement and partnership with our clients.

Industry: Defense & Space
Company Size: 51-200 employees

BryceTech

**Program Analyst III **

- Edgewood, MD, USA

- Onsite/Full-time

**Company Description **

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and strategic advisory support. Our clients – including NASA, DoW, HHS, DHS, and other civil and national security agencies – rely on us to drive mission success and accelerate innovation.

BryceTech has been recognized in the ~~Washington Technology ~~ Fast 50 ranking of top high-growth small businesses for five consecutive years and received a GovCon Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.

**Job Description **

BryceTech is seeking a Program Analyst III to support the Integration Office within a federal CBRND program. This role is ideal for a mid-level professional who enjoys keeping teams organized, supporting leadership, and helping programs run smoothly.

You’ll work closely with program leads and stakeholders to coordinate activities, track progress, and ensure clear communication across multiple teams.

**What You’ll Do **

- Support daily program operations by tracking tasks, timelines, and deliverables

- Prepare and update briefings, reports, and other materials for leadership

- Coordinate meetings and working groups (scheduling, agendas, notes, and follow-ups)

- Track action items and help ensure timely completion

- Maintain program documentation, including trackers, status reports, and SharePoint content

- Communicate updates, risks, and issues to team members and stakeholders

- Assist with organizing and reviewing program documents, policies, and guidance

- Support coordination across teams to keep efforts aligned and information flowing

- Help identify and improve simple processes to increase team efficiency

**Qualifications **

- Active Secret Clearance

- 2–5 years of experience in program support, project coordination, or a related role

- Strong organizational skills and attention to detail

- Ability to manage multiple tasks and priorities in a fast-paced government environment

- Clear written and verbal communication skills

- Experience preparing briefings or reports (PowerPoint, Word, Excel)

- Proficiency with Microsoft Office tools (especially Excel, PowerPoint, and Teams)

- Ability to work both independently and as part of a team

**Additional Information **

BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.

All your information will be kept confidential according to EEO guidelines.

Program Analyst

Trusted to transform missions with the power of tomorrow’s technologies, Booz Allen Hamilton advances the nation’s most critical civil, defense, and national security priorities. We lead, invest, and invent where it’s needed most—at the forefront of complex missions, using innovation to define the future. We combine our in-depth expertise in AI and cybersecurity with leading-edge technology and engineering practices to deliver impactful solutions. Combining more than 100 years of strategic consulting expertise with the perspectives of diverse talent, we ensure results by integrating technology with an enduring focus on our clients. We’re first to the future—moving missions forward to realize our purpose: Empower People to Change the World.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Booz Allen Hamilton

**Job Number: R0238990**

Strategic Communications Specialist, Senior

**The Opportunity ****:**

Key to an organization’s growth is strong stakeholder communication that represents and supports its mission, values, and objectives. As a communications professional, you know how to inform and engage key audiences and help promote an organization’s desired reputation. We’re looking for an experienced communications specialist like you who is ready to share their knowledge and willing to win for the client and live our mission every day. Here, you’ll use your consulting skills and experience to design, develop, produce, and consult on a variety of internal and external communication materials.

As a Strategic Communications Specialist on our team, you’ll develop creative solutions to complex problems. You will author news articles, leadership messages, talking points, briefings, fact sheets, social media and website content. You will plan and facilitate engagements such as town halls, meetings, and demonstrations. With your creative-thinking and business-oriented mindset, you will develop and implement strategic communications strategies that align to organizational priorities to enable our clients to achieve their mission.

Join us. The world can’t wait.

**You Have:**

- 5+ years of experience providing communications support, including news articles, leadership messages, talking points, briefings, fact sheets, and social media and website content

- Experience using Microsoft Office programs, including Word, Excel, and PowerPoint

- Knowledge of innovative strategies to inspire and progress key strategic communications goals

- Knowledge of AP style

- Ability to work with a team and independently in a fast-paced environment

- Secret clearance

- Bachelor's degree in Communication, Public Relations, Marketing, Journalism, Digital Media, or English

**Nice If You Have: **

- Experience working with Department of War strategic communications or public affairs

- Knowledge of graphic design and creative software tools

- Knowledge of Microsoft SharePoint

- Possession of excellent verbal and written communication skills

- Possession of excellent data gathering and analysis skills

- Master's degree

**Clearance:**

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

**Compensation**

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

**Identity Statement**

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

**Candidate AI Usage Policy**

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on **your **own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited **unless permission is explicitly provided **.

**Work Model**

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

- Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

- Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

- Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

**Commitment to Non-Discrimination**

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Strategic Communications Specialist, Senior

Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states.

Kohl's business is built on a solid foundation of more than 65 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.

OUR VISION:

The retailer of choice for the active and casual lifestyle 

Destination for active and casual lifestyle as well as beauty for the entire family — from the most trusted brands, always delivering quality and discovery 

Leading with loyalty and value through best-in-class rewards programs 

Differentiated omnichannel experience — easy and inviting, no matter how our customer wants to shop

Industry: Retail
Company Size: 10,001+ employees

Kohl's

**About The Role**

As an Industrial Engineer, you will develop improvements in Kohl’s extensive, national multi-distribution center network, provide analytical support and execute change initiatives that significantly impact the organization.

**What You’ll Do**

- Support designing new facilities, facility retrofits, conveyor changes and other material handling equipment changes

- Recommend process improvement opportunities by addressing all aspects of a process, including people, procedures, systems and equipment

- Assist with transportation optimization initiatives

- Maintain and enhance Kohl's labor management program through monitoring of productivity and efficiency

- Refine labor management program best methods and procedures, time and motion study, coaching and general program maintenance

- Support strategic planning and analysis through forecasting, capacity modeling and network modeling

- Provide budget reports, negotiate pricing, monitor and report to Leadership

- Implement improvements by coordinating the activities of vendors, internal resources and customers

- Adhere to budget, schedule, design and coordinate logistics improvement projects

- Oversee vendor performance (timing, schedule and budget)

- Provide troubleshooting support for vendor systems and specific material handling equipment downtime for the operational needs of distribution centers

- Support the engineering needs of a distribution center by being the subject matter expert for all material handling equipment within the facility

- Additional tasks may be assigned

**Required**

**What Skills You Have**

- Experience with statistical analysis, work measurement and process analysis

- Proficient in Microsoft Office Suite

- Ability to multitask across multiple projects

- Strong critical thinking skills

- On-call responsibility and flexible schedule

- Occasional travel, including overnight, to support peak business operations

**Preferred**

- Bachelor's Degree in Industrial Engineering or Supply Chain Management

- Previous experience in distribution/manufacturing engineering

- Confident decision-making and leadership skills

- AutoCAD experience

- Previous experience with SQL

Pay Range: $81,800.00 - $130,900.00

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

Industrial Engineer

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