Welcome to Intellectt, where the convergence of emerging technologies, domain expertise and innovation drives excellence. Intellectt is a leading provider of Engineering, IT, and consulting services. Our dedication to customer success and our ability to scale on demand have propelled us to become one of the fastest-growing companies in the technology services segment in the US, over the last five years. Intellectt offers deep domain expertise in manufacturing, medical devices, healthcare, banking, financial services and other industries, alongside robust capabilities in emerging technologies like Artificial Intelligence (AI), NLP, Block Chain, Cloud and others. This unique combination enables our customers to navigate the complexities of today's technology and business landscape in order to achieve their goals.

Industry: Engineering Services
Company Size: 1,001-5,000 employees

Intellectt Inc

Savvy Admin PROD

**NOW HIRING – Operations Clerk II **

**Location - East Syracuse, New York, United States **

We are seeking a detail-oriented and analytical professional to join our team as an **Operations Clerk II **. This role is ideal for candidates with experience in **data analysis **, **accounts receivable support **, **ERP systems **, and administrative operations in a fast-paced business environment.

Key Responsibilities:✔ Review, analyze, and cleanse operational and customer data

✔ Investigate and resolve accounts receivable discrepancies and billing issues

✔ Support invoicing, payment processing, and customer order resolution

✔ Create and manage customer orders and installations within SAP

✔ Collaborate with internal teams and external customers to ensure accurate documentation and customer satisfaction

✔ Research and resolve non-routine operational and administrative issues

✔ Maintain accurate records and support multiple business units simultaneously

Qualifications:✔ High School Diploma/GED + 3 years relevant experience OR Bachelor’s Degree

✔ Strong analytical and problem-solving skills

✔ Experience with ERP systems (SAP preferred)

✔ Proficiency in Microsoft Office (Excel, Outlook, Teams, Word, PowerPoint)

✔ Experience with CRM or Field Service systems preferred

✔ Strong communication, organization, and multitasking abilities

✔ Ability to work independently with minimal supervision

What We’re Looking For:🔹 Detail-oriented and resourceful professionals

🔹 Strong data analysis and troubleshooting abilities

🔹 Team players with excellent communication skills

🔹 Candidates who thrive in fast-paced operational environments

Apply today if you have experience in operations support, accounts receivable, customer service, ERP systems, or administrative coordination!

Operations Coordinator

Description:Duration -12 Months

Monday-Friday 8-5

The Operations Clerk II will be responsible for data analysis and data cleansing, accounts receivable assistance and research, and completing standard and non-routine business processes to support branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently.

Role Definition and Key Responsibilities:• Create and maintain safe working environment and culture within the organization

• Ability to create orders for quoted jobs or installation with multiple process in SAP of

limited complexity but with unique job requirements

• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations

• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction

• Review, analyze, and cleanse data

• Actioning resolution for customer orders when purchase orders are flagged for non-

compliance

• Able to perform non-routine tasks related to customer issues and resolution

• Resolves issues from 3rd party processer of customers’ orders of limited complexity

**Travel Requirements: **

• ? 5%

**Education & Experience Requirements: **

• High school diploma or equivalent plus 3 years of applicable work experience or

Bachelor’s degree with demonstrated capability in comparable work

**Skill Requirements: **

• Analytical mindset with strong problem-solving abilities

• Able to independently research and resolve discrepancies while balancing priorities and meeting deadlines

• Intra-departmental communication for purpose of alignment/information

sharing/guidance/leadership

• Able to execute tasks with high levels of autonomy; limited guidance required for

complex tasks

• Able to collaborate with other disciplines

• Ability to understand concepts in execution, broader organizational impact, and strong

organization skills

• Understanding of general business concepts

• Exceptional communication skills

• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)

• ERP experience required

• Strong understanding of typical IT business tools; adapt at learning new programs

quickly

• Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)

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