At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.

We're here to help every creator turn their "what if" into what is. Let's create something that will change everything.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

Savvy Admin PROD

**Introduction**

We are seeking an entry‑level Project Manager focused on Change Management to support strategic initiatives across IBM Operations. In this role, you’ll help plan, track, and support organizational change efforts while implementing core project management practices. This is a great opportunity for early‑career talent interested in transformation, stakeholder engagement, and cross-functional teamwork.

**Your Role And Responsibilities**

In this role, you will:

- Support project planning, scheduling, and documentation for change initiatives.

- Assist in developing change strategies, communication materials, and stakeholder engagement plans.

- Coordinate meetings, track action items, and ensure timely follow-up.

- Help assess project risks, dependencies, and impacts.

- Collect and analyze feedback to support continuous improvement.

- Contribute to team presentations, reporting, and executive updates.

- Collaborate with business stakeholders and transformation leaders.

What We Offer

- Hands-on exposure to large-scale transformation programs.

- Opportunities to learn project management and change management skills.

- Collaboration with experienced leaders across IBM Operations.

- Career development resources and mentorship.

- Hybrid work environment (based in Austin, TX or Durham, NC).

**Preferred Education**

Bachelor's Degree

**Required Technical And Professional Expertise**

- Interest in project management, organizational change, or transformation work.

- Strong communication and collaboration skills.

- Ability to organize information, track tasks, and manage priorities.

- Comfort working in a dynamic, fast-paced environment.

- Problem-solving mindset and willingness to learn new tools and methods.

**Preferred Technical And Professional Experience**

- Exposure to project management or change management concepts (academic or internship experience).

- Familiarity with tools such as CoPilot, Excel, PowerPoint, Monday.com, or project-tracking platforms.

- Experience supporting team projects, coordinating events, or creating communication materials.

Entry Level Project Manager

Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time. 

Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 70,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. 

Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Industry: Software Development
Company Size: 10,001+ employees

Cisco

The application window is expected to close on: 04/30/2026

**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received **.

**Meet the Team**

The Service Supply Chain (SSC) Central Operations team plays a critical role in enabling Cisco’s service delivery by driving cross-functional execution, operational excellence, and continuous improvement across the global supply chain. The team partners closely with SSC functional organizations and external stakeholders to align strategy, processes, and execution. It is a collaborative, results-driven group of experienced program leaders who thrive in complex, fast-paced environments. What makes the team exciting is the opportunity to influence global outcomes, improve customer experiences, and deliver meaningful business impact at scale.

**Your Impact**

The Business Operations Manager in SSC Central Operations orchestrates cross-functional initiatives to directly impact service levels, streamline operational processes, and maximize customer satisfaction. The role is responsible for planning, executing, and governing programs across the full lifecycle, ensuring alignment to strategic objectives while maximizing resource efficiency, mitigating operational risks, and driving continuous process improvement. Clear governance and decision-making structures are established to drive collaboration across global teams, with transparency provided through regular stakeholder communication and financial reporting. Success in this role is defined by cross functional alignment, delivery of measurable outcomes, and effective system and process implementation with change adoption in Service Supply Chain operations.

This role involves defining operational priorities, resource allocation, and strategic execution frameworks, while balancing competing business demands and mitigating systemic operational risks. By building consensus and providing expert guidance on operational excellence, process improvement, and program governance, the Business Operations Manager helps align diverse stakeholders and resolve complex business challenges. Proactive identification and management of operational risks, systemic issues, and cross-functional interdependencies ensure business stability and drive global process improvements within the SSC.

Operating in a global, matrixed environment, this role orchestrates complex operational initiatives and programs, ensuring seamless alignment across multiple workstreams and dependencies. Utilizing data-driven insights and sound judgment, the role navigates systemic challenges to implement scalable solutions and establish robust operational governance frameworks. Working with high autonomy, the role defines standards for operational excellence, provides strategic guidance to cross-functional teams, and drives organizational change and operational maturity across SSC Central Operations.

**Minimum Qualifications**

-  Experience supporting Cisco CX/service delivery or service supply chain operations

-  Bachelor’s degree in business, Supply Chain, Engineering, or a related field

-  6+ years of project or program management experience in a complex, cross-functional environment

-  Demonstrated expertise in project/program management best practices (e.g., PMI standards)

-  Proven experience managing program scope, schedules, resources, risks, and interdependencies

-  Experience delivering program status updates, financial reporting, and stakeholder communications

-  Strong analytical and strategic thinking skills

-  Ability to influence stakeholders and lead effectively in a matrixed organization

**Preferred Qualifications**

-  PMP or equivalent project or program management certification

-  Familiarity with Agile methodologies and change management practices

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $125,500.00 to $159,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

- Additional paid time away may be requested to deal with critical or emergency issues for family members

- Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

- 1.5% of incentive target for each 1% of attainment between 50% and 75%;

- 1% of incentive target for each 1% of attainment between 75% and 100%; and

- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

**New York City Metro Area**

$146,100.00 - $229,600.00

**Non-Metro New York State & Washington State**

$133,200.00 - $221,400.00

-  For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

-  Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Business Operations Manager - Service Supply Chain (Remote)

The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen.

The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions.

NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children.

Mission:

In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians.

Vision:

Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians. 

Values:

People-Focused
Focus on the people we serve, deliver value and make a positive impact on their lives and communities.

Teamwork
We are all one department, one team, working toward one goal: to improve the health, safety and well-being of all North Carolinians.
 
Proactive Communication
Maintain an open and trusting environment for collaboration and continuous improvement with our team, stakeholders and the people we serve.
 
Transparency
Share expertise, information and honest feedback within the Department and with stakeholders and the community. Ask for help when needed.
 
Stewardship
Be good stewards of resources and time to create a positive impact for those we serve.

Joy
Have joy and balance at work so we all bring our A-game when serving the people of North Carolina.

Industry: Government Administration
Company Size: 10,001+ employees

NC Department of Health and Human Services

**Agency**

Dept of Health and Human Services

**Division**

Public Health

**Job Classification Title**

Program Coordinator IV (NS)

**Position Number**

65026616

**Grade**

NC14

**About Us**

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

**Description Of Work**

The HMAP Program Consultant position monitors, supports, and reports on activities related to the North Carolina Ryan White Part B Eligibility and Enrollment Determination Solutions (NC REEDS) within the North Carolina HIV Medication Assistance Program (NC HMAP).

This role maintains NC REEDS operations, provides training, technical assistance, and user support, and reviews data for completeness and accuracy to inform program reporting. Work is performed in collaboration with case managers, insurance navigators, pharmacy staff, pharmacy benefit manager staff, HMAP staff, Ryan White Part B program staff, contracted vendors, medical providers, jail staff, HMAP clients, and other stakeholders.

The HMAP Program Consultant applies public health administration practices, Ryan White Care Act context, HIV care and ADAP services knowledge, and general data analysis procedures to sustain eligibility and application workflows across HMAP.

**Key Duties Include**

-  Monitor and maintain NC REEDS to support continuous operations and accurate eligibility and enrollment determinations.

-  Provide technical assistance and user support for NC REEDS, logging, tracking, and resolving issues for case managers, insurance navigators, pharmacy teams, program staff, and other users.

-  Develop, update, and publish training materials for NC REEDS, ensuring content reflects current processes and program requirements.

-  Deliver trainings and refreshers to NC REEDS users, coordinating schedules, tracking attendance, and documenting competencies.

-  Review NC REEDS data for completeness and accuracy, identify discrepancies, and implement corrections in coordination with program staff.

-  Generate routine and ad‑hoc reports on NC REEDS user activity, data quality findings, and support trends to inform program decisions.

-  Collaborate with contracted vendors and internal program teams to troubleshoot system issues, document resolutions, and communicate changes to users.

-  Coordinate and contribute to HMAP activities including program enrollment, eligibility processing, insurance coordination, and medication dispensing workflows.

-  Engage field case managers, medical providers, jail staff, and other stakeholders to clarify requirements, share updates, and support consistent application of HMAP processes.

-  Maintain organized records of trainings, support requests, data reviews, and reports to ensure auditable documentation of NC REEDS and HMAP activities.

**Knowledge Skills And Abilities/Management Preferences**

~~**Salary Range: $52,592.00 - $92,036.00** ~~~~**Recruitment Range: $52,592.00 - $58,603.00** ~~~~Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:~~

- Demonstrated experience administering large‑scale or agency‑wide program operations, including coordinating processes, monitoring workflow, and maintaining documentation to support consistent implementation.

- Proven record of analyzing program information and operational data to identify technical issues, develop solutions, and support informed decision‑making within a complex program environment.

- Documented experience interpreting and applying established policies, procedures, and regulatory requirements to guide program activities and resolve operational challenges.

- Demonstrated proficiency (intermediate or higher) in preparing written reports, summaries, and program materials that communicate technical information clearly to staff, officials, and external stakeholders.

- Expert-level proficiency in maintaining effective working relationships with internal personnel, public officials, and community partners to promote program objectives and support coordinated service delivery.

**The Posting Will Close At 11:59 P.M. The Night Before The End Date**

**This Position Is Eligible For A Hybrid Work Option**

**This Position Is 100% Federally Funded**

**About The NC Division Of Public Health (DPH)**

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

**About The Communicable Disease Branch**

The Communicable Disease Branch strives to protect and improve the health of people in North Carolina through disease detection, tracking, investigation, control, education, prevention and care activities to reduce morbidity and mortality resulting from communicable diseases that are a significant threat to the public. The Communicable Disease Branch works with the public, local health departments and other public health agencies, healthcare professionals, educators, businesses, communities and healthcare facilities to ensure that North Carolina is prepared to respond to any communicable disease situation that affects the people who live, work and visit here.

**Compensation And Benefits**

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

**Supplemental Contact Information**

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

**Be sure to complete the application in its entirety. ** ~~Resumes will not be accepted in lieu of completing this application.~~

- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

- If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.  Applications must be submitted by 11:59 PM on the closing date.

- Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

- Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

- For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. ~~Transcripts, degree evaluations, and cover letters may be uploaded with your application.~~

Veterans’ and National Guard Preference

- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. ~~**Resumes will not be accepted in lieu of completing this application **.~~

**Minimum Education And Experience**

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment

**OR**

An equivalent combination of education and experience.

**EEO Statement**

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

**Recruiter**

Tresha Walker

**Email**

talentacquisition@dhhs.nc.gov

HMAP Program Consultant

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