Cisco (NASDAQ: CSCO) enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time. 

Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 70,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. 

Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Industry: Software Development
Company Size: 10,001+ employees

Cisco

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The application window is expected to close on: 04/30/2026

**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received **.

**Meet the Team**

The Service Supply Chain (SSC) Central Operations team plays a critical role in enabling Cisco’s service delivery by driving cross-functional execution, operational excellence, and continuous improvement across the global supply chain. The team partners closely with SSC functional organizations and external stakeholders to align strategy, processes, and execution. It is a collaborative, results-driven group of experienced program leaders who thrive in complex, fast-paced environments. What makes the team exciting is the opportunity to influence global outcomes, improve customer experiences, and deliver meaningful business impact at scale.

**Your Impact**

The Business Operations Manager in SSC Central Operations orchestrates cross-functional initiatives to directly impact service levels, streamline operational processes, and maximize customer satisfaction. The role is responsible for planning, executing, and governing programs across the full lifecycle, ensuring alignment to strategic objectives while maximizing resource efficiency, mitigating operational risks, and driving continuous process improvement. Clear governance and decision-making structures are established to drive collaboration across global teams, with transparency provided through regular stakeholder communication and financial reporting. Success in this role is defined by cross functional alignment, delivery of measurable outcomes, and effective system and process implementation with change adoption in Service Supply Chain operations.

This role involves defining operational priorities, resource allocation, and strategic execution frameworks, while balancing competing business demands and mitigating systemic operational risks. By building consensus and providing expert guidance on operational excellence, process improvement, and program governance, the Business Operations Manager helps align diverse stakeholders and resolve complex business challenges. Proactive identification and management of operational risks, systemic issues, and cross-functional interdependencies ensure business stability and drive global process improvements within the SSC.

Operating in a global, matrixed environment, this role orchestrates complex operational initiatives and programs, ensuring seamless alignment across multiple workstreams and dependencies. Utilizing data-driven insights and sound judgment, the role navigates systemic challenges to implement scalable solutions and establish robust operational governance frameworks. Working with high autonomy, the role defines standards for operational excellence, provides strategic guidance to cross-functional teams, and drives organizational change and operational maturity across SSC Central Operations.

**Minimum Qualifications**

-  Experience supporting Cisco CX/service delivery or service supply chain operations

-  Bachelor’s degree in business, Supply Chain, Engineering, or a related field

-  6+ years of project or program management experience in a complex, cross-functional environment

-  Demonstrated expertise in project/program management best practices (e.g., PMI standards)

-  Proven experience managing program scope, schedules, resources, risks, and interdependencies

-  Experience delivering program status updates, financial reporting, and stakeholder communications

-  Strong analytical and strategic thinking skills

-  Ability to influence stakeholders and lead effectively in a matrixed organization

**Preferred Qualifications**

-  PMP or equivalent project or program management certification

-  Familiarity with Agile methodologies and change management practices

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $125,500.00 to $159,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

- Additional paid time away may be requested to deal with critical or emergency issues for family members

- Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

- 1.5% of incentive target for each 1% of attainment between 50% and 75%;

- 1% of incentive target for each 1% of attainment between 75% and 100%; and

- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

**New York City Metro Area**

$146,100.00 - $229,600.00

**Non-Metro New York State & Washington State**

$133,200.00 - $221,400.00

-  For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

-  Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Business Operations Manager - Service Supply Chain (Remote)

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.

We're here to help every creator turn their "what if" into what is. Let's create something that will change everything.

Industry: IT Services and IT Consulting
Company Size: 10,001+ employees

**Introduction**

We are seeking an entry‑level Project Manager focused on Change Management to support strategic initiatives across IBM Operations. In this role, you’ll help plan, track, and support organizational change efforts while implementing core project management practices. This is a great opportunity for early‑career talent interested in transformation, stakeholder engagement, and cross-functional teamwork.

**Your Role And Responsibilities**

In this role, you will:

- Support project planning, scheduling, and documentation for change initiatives.

- Assist in developing change strategies, communication materials, and stakeholder engagement plans.

- Coordinate meetings, track action items, and ensure timely follow-up.

- Help assess project risks, dependencies, and impacts.

- Collect and analyze feedback to support continuous improvement.

- Contribute to team presentations, reporting, and executive updates.

- Collaborate with business stakeholders and transformation leaders.

What We Offer

- Hands-on exposure to large-scale transformation programs.

- Opportunities to learn project management and change management skills.

- Collaboration with experienced leaders across IBM Operations.

- Career development resources and mentorship.

- Hybrid work environment (based in Austin, TX or Durham, NC).

**Preferred Education**

Bachelor's Degree

**Required Technical And Professional Expertise**

- Interest in project management, organizational change, or transformation work.

- Strong communication and collaboration skills.

- Ability to organize information, track tasks, and manage priorities.

- Comfort working in a dynamic, fast-paced environment.

- Problem-solving mindset and willingness to learn new tools and methods.

**Preferred Technical And Professional Experience**

- Exposure to project management or change management concepts (academic or internship experience).

- Familiarity with tools such as CoPilot, Excel, PowerPoint, Monday.com, or project-tracking platforms.

- Experience supporting team projects, coordinating events, or creating communication materials.

Entry Level Project Manager

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