Visit us on the web at >>>  www.AllRoads.com

About All Roads
All Roads is a leading, privately-owned holding company that powers businesses and consumers through its three divisions: Equipment, Truck, and Automotive. The All Roads group of companies represents 20+ brands operating at 45+ locations spanning the Eastern US.

Service at Every Turn
Our companies cover a lot of ground and serve many types of customers and industries. The one thing that binds our businesses together is a commitment to serving our valuable customers. Our experienced team is relentlessly committed to delivering value-added service with the highest level of quality. Whether buying a certified pre-owned vehicle from one of our retail stores or trusting our expert service team to maintain critical business equipment, we are committed to providing Service at Every Turn for your business or family.

Our Brands
Our brands include some of the most recognizable names in their respective markets including: 
  Vermeer All Roads
  All Roads Trucks
  All Roads Kenworth
  All Roads TRP
  All Roads Truck Bodies
  All Roads Collision & Repair
  All Roads Kubota
  Packer Norris Parts
  All Roads Mobile Service
  Hydralift
  Beavers' Auto Body
  Norris Automotive Group
  Norris Ford
  Acura of Laurel
  Norris Honda
  Acura of Ellicott City

Our Deep Roots
Our original enterprise started in 1917 when George R. Norris met with Henry Ford on the floor of the Ford assembly plant in Detroit, Michigan. He returned to Dundalk, MD with a vision of a business that would help in transforming the mobility of a young nation and started operations selling and servicing Fords. For over 100 years, we have expanded and adapted to meet the ever-changing needs of our customers.

Industry: Motor Vehicle Manufacturing
Company Size: 1,001-5,000 employees

All Roads

Savvy Admin PROD

Dundalk, MD | All Roads

Do you enjoy a fast paced, high volume environment? Do you have a flair for spotting numerical mistakes? All Roads in Dundalk is searching for an experienced, detail oriented Accounting Clerk to join our growing team. **Previous retail automotive experience a plus!**

**Compensation & Schedule **: Flexible start time with full time hours Monday - Friday.

Hourly rate is $22.00 - 25.00 per hour based on experience.

**Benefits:**

- Medical, Dental, Vision, Disability, Life and Supplemental Insurance offerings available after the 1st of the month after 30 days of employment

- Flexible start time

- 401k with company contribution

- Paid time off, 5 days after 90 days to start

- Company paid holidays

- Tuition Reimbursement program

- Employee referral bonus program

- Opportunity to advance...we promote from within

Responsibilities:

- Process sales deal packets accurately

- Match PO's, reconcile vendor statements and post AP invoices

- Research and resolve any discrepancies

- Ability to handle up to 500 invoices per week

- Vendor maintenance, reconcile monthly invoices

- Maintain files and documentation accurately and in accordance with GAAP

- Support other accounting functions as needed

Other Qualifications:

- Competency in Microsoft applications, including Word, Excel, and Outlook

- Ability to perform at high levels in a fast-paced ever-changing work environment

- Takes initiative/ recommend actions to resolve discrepancies

- Ability to anticipate work needs and follow through with minimum direction

Work Authorization/Security Clearance

All Roads Company does not provide H1-B sponsorship.

AAP/EEO Statement

All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Start your year off with a GREAT career at All Roads. Apply Today!

Accounting Clerk

BCT Design Group, previously BCT Architects, is a creative, multi-disciplined design studio specializing in all aspects of master planning, architecture, interior design, and environmental graphics. While the breadth of our practice is constantly expanding, we continue to be recognized as international leaders in the design of pedestrian-oriented, mixed-used projects for the retail, residential, hospitality, senior living, and corporate office sectors.

We are committed to the design and creation of dynamic environments that promote greater quality of life.

Industry: Architecture and Planning
Company Size: 51-200 employees

BCT Design Group

BCT Design Group is seeking a Junior Experiential Graphic Designer to join its energetic, human-centric studio. This is an exciting opportunity for an early-career designer to contribute to the creation of thoughtful, memorable built environments across a wide variety of project types, including retail, entertainment, hospitality, residential, and mixed-use developments.

KEY RESPONSIBILITIES

As a Junior Experiential Graphics & Signage Designer at BCT Design Group, you’ll support the design and development of way-finding, signage, and branded environments. You’ll help translate branding into both 2D and 3D design expressions, assist in producing design documentation across all phases of a project, and contribute creative ideas through sketches, drawings, and digital visualizations. This role also offers opportunities to develop graphics for print and digital brand materials, while gaining hands-on experience collaborating with architects, designers, and project teams.

**Job Requirements **: • Possess good interpersonal skills with an ability to work independently or, within a highly collaborative team of architects.

• Maintain effective communication with design manager(s) and various cross-functional BCT architectural studios and teams.

• Knowledgeable of architectural scales (imperial and metric), sections, plans and elevations.

• Knowledgeable in way-finding theory, design and programming principles.

• Detailed oriented.

• Conceptualize and communicate ideas using hand sketches, scale drawings, computer generated illustrations and photo visualizations.

• Possess the ability to two and three-dimensional express and translate branding into built environments.

• Demonstrate a high understanding of a range of signage materials, finishes, lighting, and construction techniques for experiential graphic design elements (i.e., sculpture, etc.) signage and graphics.

• Develop design documentation and implementation for branded environments, signage and way-finding and experiential graphic elements across all project phases that may include Discovery, Conceptual Design, Schematic Design, Design Development, Construction Documentation, Bidding and Negotiation and Construction Administration.

• Clearly communicate design intent, progress, and way-finding needs to the client, design team, fabricator, installers, consultants and other key stakeholders.

• Develop graphics for various print campaigns, including brand marks, style guides, email marketing, social media, and advertisements.

**Experience: **

3-5 years preferred; Bachelor’s or Associate degree in Graphic Design, Environmental Graphic Design, Illustration, or related field

**Programs: **

Adobe Creative Cloud; familiarity with Revit, Enscape, Rhino, or SketchUp a plus

**Candidate must be legally authorized to work in the United States. **

Junior Graphic Designer

At PGA TOUR Superstore, golf and tennis’ leading equipment and apparel destination across the United States, our vision to inspire guides all that we do – including how we grow, train and reward our team.  

As part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore strives to create a family atmosphere for all of our Associates. We believe in hiring, training and growing individuals who are passionate about our business and embody our company’s core values: put people first, listen and respond, include everyone, innovate continuously, lead by example and give back to others. This commitment to our people, coupled with our expertise in the business, has led us to be one of the fastest growing specialty retailers in the country.

PGA TOUR Superstore is headquartered in metro-Atlanta, Georgia, whose chairman and controlling owner (through AMB Group, LLC) is Arthur M. Blank, owner of the NFL’s Atlanta Falcons and MLS’s Atlanta United and co-founder of The Home Depot.

Industry: Retail
Company Size: 1,001-5,000 employees

PGA TOUR Superstore

**Overview**

At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.

**Position Summary**

The Assistant General Manager (AGM) supports the General Manager (GM) in the execution of all company strategies and directives. The AGM is accountable for achieving store goals while driving operational efficiencies and maximizing overall customer experience. The AGM is expected to provide full leadership and guidance over the store. The AGM collaborates with the General Manager as well as Field Leaders and Store Support Center (SSC) Leaders to assess the needs of our customers and Associates in order to maintain an elevated experience. Additionally, the AGM is expected to act as the owner of the entire store and empower the Managers to do the same for their assigned departments.

**Key Responsibilities**

- Build and develop a team of passionate and knowledgeable Managers who strive to exceed customer service expectations by focusing on engaging customer interaction and store presentation.

- Understand business reporting and customer insights to troubleshoot and follow up on opportunity areas.

- Coach, train and empower your managers to be business experts by leveraging data to drive business decisions.

- Quickly respond to any negative customer experience by de-escalating the situation and ensuring the Associate understands and feels supported to make things right for the customer.

- Use customer feedback to coach/recognize Managers and Associates.

- Ensure compliance with all Company Merchandising and Operations Standards within each area of the store.

- Enable Managers to look at things through the Customer lens to maintain and exceed PGATSS commitment to offering world class experiences for our Customers.

- Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in customer traffic and sales.

- Create a scheduling plan in partnership with Operations Manager based on monthly and weekly business workload labor budgets, and customer traffic. Leverage all available tools including but not limited to workload planning, carton tracker and markdown calendars.

- Ensure compliance with all Loss Prevention policies and procedures to maintain store inventory accuracy and a safe and secure workplace.

- Demonstrate a culture of ethical conduct, safety, and compliance. Lead Managers to work in the same way and hold others accountable for this commitment.

- Execute scheduled department walks with Managers on a consistent weekly cadence in order to maintain operational excellence, Customer experience and Associate engagement within each department.

- Enable and expect Managers to follow up on training completion, check for understanding, and provide continuing education opportunities.

- Engage in consistent and meaningful development conversations throughout the critical touchpoints within the Managers career path.

- Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach).

- Recruit, hire and retain a passionate team for area-specific knowledge and expertise. Through implementation and execution of all development plans set in place by General Manager.

- Ensures execution of Associate engagement plan in partnership with Store Leadership Team (SLT).

- Accountable for ensuring new hires receive consistent on-boarding experience and all training is executed proficiently, accurately in a timely manner.

- Be knowledgeable about the Workday, benefits, and HR programs and services to train new hires and provide on-going information to Associates. Assist Associates in navigating Workday for training, benefits, pay information, etc.

- Execute intentional local recruitment efforts to help find and select the right talent that represents the community they serve.

- Lead all efforts related to reviewing, scheduling, and processing prospective Part-Time candidates through the talent acquisition process within Workday.

- Ensure store leaders properly document all disciplinary actions and Associates acknowledge them in Workday.

- Lead SLT in delivering on all HR Operational and cyclical programs to maintain compliance.

- Support the Leadership Team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members.

- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

- Responsible for store inventory process, leading all efforts related to inventory readiness and preparation as outlined in the LP-0006 Inventory Count.

- Demonstrate a commitment to Diversity, Equity, and Inclusion (DEI) through continuous development, modeling inclusive behaviors, and proactively educating on bias. Act as the DEI Champion between the Stores and SSC by strengthening our ability to communicate/execute DEI initiatives. This role acts as the liaison and direct extension of the SSC DEI Council.

**Qualifications And Skills Required**

- Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally. Candidates communicate expectations and standards to execute company programs.

- Analytical: Candidates must have strong strategic skills and the ability to effectively forecast business needs and develop comprehensive solutions to complex problems. Candidates must be able to identify opportunities and solutions to increase sales and strengthen operational processes.

- Computer: Candidates must possess basic computer skills with a working knowledge of the Microsoft Office Suite, including Outlook.

- Accountability: Candidates must possess the skills to manage conflict, lead conflict resolution & hold others accountable.

- Business Acumen: Strong business acumen with complete accountability for P&L management.

- Organization: Candidates must be able to organize multiple priorities to ensure that resources are properly allocated to meet objectives.

- Leadership: Candidates must be able to lead by example and, through daily actions, enforce a high standard of customer service.

- Education: The knowledge, skills, and abilities typically acquired through the completion of a G.E.D. or high school diploma.

- Experience: Three (3) years of experience in sales, management, or people development. College degree preferred.

- Working conditions and physical demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.

- Candidate must be able to work a flexible work week, and work nights, weekends, and holidays depending on business needs.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

Assistant General Manager

Headquartered in La Plata, Maryland, the Wills Group has nearly 300 retail locations across the Mid-Atlantic region, including Dash In, Splash In ECO Car Wash, and SMO Motor Fuels. A family-owned company since 1926 with expertise in convenience retailing, fuels marketing, and commercial real estate, the Wills Group prides itself on keeping customers', employees', and communities’ #LivesinMotion.

Industry: Consumer Services
Company Size: 201-500 employees

The Wills Group

Join our** **Team at Dash In!**Who We Are: **

Dash In is more than a convenience store—it’s a community-focused brand that’s part of the Wills Group family. With over 50 locations across the Mid-Atlantic, Dash In combines high-quality food, fuel, and retail services to create a one-stop destination for our guests. From freshly prepared food to top-tier customer service, we aim to redefine what a convenience store can be.  We are proud to be **Great Place to Work Certified™ ** and recognized as **Fortune's Best Workplace in Retail™ **, reflecting our commitment to creating an exceptional environment for our team members and guests alike. At Dash In, we believe in responsible leadership, giving back to our communities, and fostering an adventurous spirit in everything we do! **Your Culinary Mission **:  As a **Kitchen Team Member/Prep Cook **, you’ll be the culinary genius behind the scenes, crafting mouthwatering meals that leave our guests smiling. Here’s how you’ll make a difference:

- **Master Food Safety **: Follow the highest standards to serve up meals that are fresh, safe, and oh-so-tasty.

- **Stay Prep-Ready **: Keep ingredients fresh and stocked so every dish is ready to shine.

- **Keep It Clean **: Maintain an organized, spotless prep station—because great food starts in a tidy kitchen.

- **Be the Gatekeeper **: Manage and store ingredients with care, ensuring everything is ready for culinary magic.

- **Sparkle and Shine **: Help maintain a sparkling kitchen that’s as inviting as the food you create.

- **Add a Personal Touch **: Interact with guests while prepping food, creating moments they’ll savor.

- **Own the Tools **: Operate kitchen equipment like a pro, from fryers to slicers, bringing every recipe to life.

**What We're Looking For: **** **

- High School Diploma or GED (or the ability to complete our company-paid GED program)

- 1 year of retail customer service experience (preferred)

- Flexibility to work days, nights, overnights, and weekends

- Authorized to work in the United States and 18 years of age or older

- Successful completion of background check and drug screening

**Ideal Candidates Will Also Have: **** **** **

- Active ServSafe certification, or a similar qualification

- Tech-savviness, including familiarity with POS software

**Benefits and Perks **: **For Part-Time Employees: **** **

- 500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.

- Education: GED completion program for sales associates.

**For Full-Time Employees: **** **

- **Up to 3 weeks of PTO **, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.

- **100% Tuition reimbursement, development programs, certificate program assistance, and GED completion program. **** **

- **Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account. **** **

- **Insurance: Pet insurance, basic life insurance, short and long-term disability coverage. **** **

- **Financial Well-being **: Employer 401(k) match up to 7%.

- **Free **coffee, fountain beverages, and discounts on fresh food and car washes.

- **Exclusive Discounts ** on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Dash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.Ready to join us? Apply now and be part of our journey!

Overnight Kitchen Team Member

Did you hear the sizzle? Dash In, a proud member of the Wills Group family of brands, is a certified Great Place to Work™ and Fortune’s Best Workplace in Retail™! We're fired up about this achievement and the incredible team members who make it all happen. Are you ready to join a company that's all about its people?We're on the lookout for enthusiastic Team Members to become a part of our Dash In team where the adventure begins with a starting wage of $15.50 per hour. And that's not all – you can add another $1 per hour premium for overnight shifts to spice things up!**Your Daily Dash In Adventure **As a Team Member at Dash In, you'll be at the heart of the action, providing top-notch customer service, whipping up tasty treats, and keeping our store in tip-top shape. Here's what your day-to-day looks like:

- Culinary Delights: Prepare delicious food that meets safety and quality standards – your creations will leave taste buds singing!

- Guest Connection: Engage with guests at our Made to Order (MTO) service area, suggesting meal upgrades to boost sales.

- Kitchen Maestro: Operate a variety of food service equipment like a pro, while ensuring the kitchen stays squeaky clean.

- Stock Star: Maintain stock levels, restocking shelves, and keeping the place looking fresh.

- Lifting Pro: Flex those muscles and use proper lifting techniques to handle various items – from soft drink containers to ice.

**What You'll Bring to the Table **

- Kitchen Know-How: A year of kitchen or line cook experience would be great.

- Customer Service Spark: You must have at least 1 year prior customer service experience – making our guests smile is our top priority!

- Leadership Lift: Supervisory experience is a bonus – we love team leaders.

- Work Authorization: Must be authorized to work in the United States and at least 18 years old.

- Education Enthusiasm: A high school diploma/GED is preferred, or you can enroll in our company-paid GED completion program.

- Background Check: Ability to complete a background and drug screen, if provided an offer – we want to ensure a safe and friendly work environment.

**Why Dash In? **Join a company that's driving innovation, providing exceptional value, and fostering a great work environment. At Dash In, we believe in your growth and development.

Learn. Grow. Lead: We're all about your professional journey, offering flexible roles that empower you with the skills you need.

**Employee Benefits and Perks: **

- Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance.

- Career Growth: Opportunities to advance in the Mid-Atlantic Region.

- Employee Discounts: Free coffee, fountain beverages, and discounts on fresh food and car washes.

**For Full-Time Employees: **

- Paid Time Off: Vacation, sick, and personal leave, plus paid holidays.

- Paid Community Engagement: 2 paid community service days each year.

- Paid Parental Leave: Support for new parents.

- Education and Development: Tuition reimbursement, development programs, certificate program assistance, and GED completion program.

- Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.

- Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.

Ready to fuel your career at Dash In? Come join our team and let's create fantastic moments together. Apply now – your adventure begins here!~~Dash In is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. ~~

Guest Experience Team Member - PT

Universal Energy Solutions is a dynamic network of independent sales offices that specializes in providing tailored solutions to energy companies. Established with the vision to revolutionize the energy sector, our network brings together a diverse range of sales professionals dedicated to driving growth and innovation in the industry.

Industry: Services for Renewable Energy
Company Size: 11-50 employees

Universal Energy Solutions

**Universal Energy Solutions ** is a leading energy solutions provider, and we are seeking a Junior Account Manager to join our MD team. We find that candidates with sports backgrounds have valuable skill sets due to their work ethic, competitive drive, and ability to win in all types of situations.

Those selected will gain experience not only in sales, but also campaign management, recruiting, human resources, and team development. Our work environment is incredibly important as well, and we are looking for candidates who work well in a team and can contribute to an exciting and energetic environment.

As a Junior Account Manager, your primary focus will be on building and maintaining strong sales relationships with existing clients while also identifying and pursuing new business to business opportunities. You will work closely with the sales team and internal stakeholders to craft tailored solutions that meet client needs and exceed their expectations.

What you'll get?

- Energetic TEAM environment that is constantly positive

- No glass ceiling- advance to management based on performance

- Daily leadership workshops and training

- Competitive bonus structure with internal promotions only

- Exposure to daily strategy planning with TOP business executives

What does it take to join our expanding team?

- Excellent communication skills

- This position is for our location in the MD area - applicants must be willing to commute

- We are looking to fill this position IMMEDIATELY

- Positive energy (and a sense of humor)

- Ability to work well with a team

- Goal focused and results oriented

- Training/coaching/management/leadership experience is a plus

- **If you are customer oriented, click APPLY now!!

**Requirements**

- Strong interpersonal and communication skills

- Excellent problem-solving and negotiation skills

- Ability to work independently and as part of a team

- Highly organized and detail-oriented

- We are open to considering recent graduates or individuals with a passion for account management and energy solutions

**Benefits**

- Rapid advancement opportunities

- Professional sales training curriculum

- Paid Training

- Weekly Pay

- 401K Benefits

- Uncapped Commissions

- 1st Year OTE 45-65K plus

Junior Account Manager - Towson, MD

At Harmon, we thrive on tackling complex building projects and bringing our customers’ visions to the next level. We have played a leading role in shaping the urban landscape for more than 60 years. Our operational excellence and world-class engineering capabilities help us deliver on our promises and ensure trust. We turn every project inside out and try to be the most knowledgeable on the job. Our approach makes us one of the most trusted partners in the country for handling building façade projects.

We’ve earned this reputation by infusing national capabilities into talent-packed, local/regional hubs and we take pride in the strengths of our partnerships. Collaboration is at the center of everything we do. Our success is attributed to our genuine work ethic, highest quality standards, a culture that insists on safety at every level, a process based on collaboration, and a constant desire to find new ways to do things smarter and more efficiently. Our commitment to our customers remains at the forefront of everything we do and the strength of our brand can be summed up in a single word: trust.

Harmon is a member of Apogee Enterprises, Inc., a leader in architectural products and services.

Industry: Construction
Company Size: 1,001-5,000 employees

Harmon

Harmon, Inc.

**Owning a project’s complete lifecycle through managing process execution and providing leadership**

You will manage a project, or multiple small project teams, using your industry knowledge and leadership skills. You will lead and develop other to ensure key processes are completed accurately and on time. With little or no oversight, you must lead a project and its stakeholders, from sales to close out, to ensure profitability.

**Position Description**

**Your top priority is to lead the project team and processes result in client satisfaction and profitability.**

- Driving project execution, from start up to close out.

- Managing junior project managers, field teams, and clients over a project’s lifecycle.

- Managing financial processes to predict, analyze, and communicate key metrics/results.

- Providing project accountability to drive process consistency aligned with Harmon’s best practices.

- Demonstration technical acuity to intercept potential issues and teach others to take action to mitigate loss.

**Experience**

- Bachelor's degree in a relevant field, or equivalent industry experience.

- 9-16 years experience in project management or a related field

- Technical acuity applicable to the curtainwall business

- Curtainwall industry experience required.

**Key Knowledge, Skills & Abilities**

**Strengths that are important to Harmon**

-  Collaborate: Encourage collaboration with your peers and leaders

-  Do the right thing: Deliver excellence, treat each other with respect

-  Value a balanced life: Reward each other’s contributions and cultivate a welcoming environment

-  Focus on results: Maintain a strong desire to execute through customer focus and attention to detail

-  Be flexible: Adjust quickly and effectively to shifts in business and project needs

-  Attain clarity and alignment: Ensure you have clarity and alignment before moving forward

**Strengths that are important for your position**

- Leadership

- Communication

- Ethics

- Problem Solving

- Time Management

- Change Management

- Extreme Ownership

**Our Benefits**

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

- Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

- Incentive Plans

- 401(k) with employer contribution and match

- Employee Stock Purchase Plan with employer match

- Paid Time Off (Vacation and Sick Time)

- Paid Holidays

- Tuition Reimbursement Program

- Employee Assistance Program (EAP)

- Wellness Program

- Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.

Sr. Project Manager (Mid-Atlantic)

Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. We help clients plan weddings, local events, honeymoons, anniversary trips, and personalized destination experiences with intention, creativity, and care.

Our focus is on crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination. By blending thoughtful planning, tailored recommendations, and elevated service, we create experiences that reflect each client’s vision and story.

At Aisle & Abroad, we believe life’s most important moments deserve exceptional settings and stress-free planning. Our team is committed to providing professional support, organized coordination, and a warm, personalized approach for every celebration and journey.

From the aisle to abroad, we’re here to bring your most meaningful moments to life.

Industry: Hospitality
Company Size: 11-50 employees

Aisle & Abroad

**Job Title:**

**Remote Customer Service Representative - Cruise Bookings**

**Job Type:**

Flexible Schedule | Remote

**About Us**

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

**Position Overview**

We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on cruise & hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences.

This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.

**Key Responsibilities**

- Assist clients with selecting and booking hotel accommodations

- Provide accurate information on hotel options, amenities, pricing, and availability

- Respond to client inquiries via phone, email, and online platforms in a timely and professional manner

- Maintain accurate records of client interactions and bookings

- Collaborate with team members to ensure a smooth client experience

- Stay informed on travel trends and hotel offerings

- Participate in virtual training sessions and team meetings

**Qualifications:**

- Strong communication and customer service skills

- Professional, positive, and client-focused attitude

- Ability to work independently and manage time effectively

- Basic computer proficiency and reliable internet access

- Interest in travel and hospitality

~~Previous experience in customer service, hospitality, or sales is beneficial but not required.~~

**What We Offer:**

- Remote work with flexible scheduling

- Training and access to industry tools and resources

- Supportive team environment and mentorship

- Performance-based earning potential

- Access to travel-related discounts and perks

- Opportunities for personal and professional growth

**How To Apply**

If you are interested in supporting clients with booking travel and providing excellent service, we encourage you to apply today.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Service – Booking Cruises

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