Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas. Founded in 1868, Frost is now one of the 50 largest U.S. banks by asset size. 

Since the beginning, we have been committed to making people’s lives better — our clients and our coworkers. When you work at Frost, it’s about more than a job. It’s about creating and delivering great experiences every time we interact with one another. It’s about teamwork, collaboration, and a commitment from everyone involved. It’s about the person who greets our clients at the door to those developing the latest technology to help us serve our customers in ways no other bank can. It’s about banking on our values to provide excellent customer service and fulfilling careers with competitive compensation, generous benefits, and a healthy work-life balance. 

Visit our careers page to search for open positions and become a part of the Frost family: https://careers.frostbank.com

Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. For more information on our social media policies, please visit frostbank.com/social.

Industry: Financial Services
Company Size: 5,001-10,000 employees

Frost

Savvy Admin PROD

**Job Description**

**It’s about interactions more than transactions.**

Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

**Who You Are**

As a **Personal Banker I **, ~~you ~~are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They’re empathetic problem-solvers who consistently deliver ~~our ~~kind of banking experience—the kind that makes people ~~want ~~to stop by the bank and say hello.

**What You’ll Do**

- Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards

- Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues

- You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment

- Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures

- Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions

- Manage risk while actively practicing loss prevention

- Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies

- Develop relationships with clients. Desire to be their point of contact – they know your name and you know theirs

- Provide advice and guidance and help people along their financial journey

- Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

**What You’ll Need**

- Required Availability: Monday–Friday, 7:45am–6:15pm with Rotating Saturdays, 8:45am–1:15pm

- Exceptional customer service skills

- Proficiency in Microsoft applications

- Excellent written and verbal communication skills

**Additional Preferred Skills**

- Cash-handling experience

- College hours

- Experience in dealing with fraud, protecting customers’ money, and build trust so clients feel comfortable and safe

**Frost Benefits**

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

- Medical, dental, vision, long-term disability, and life insurance

- 401(k) matching

- Generous holiday and paid time off schedule

- Tuition reimbursement

- Extensive health and wellness programs, including our Employee Assistance Program

- Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.

Personal Banker I - Floater

Find Personal Banker jobs in Dallas, TX with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.