Neighborly brands repair, maintain, and enhance properties — to make life easier and more enjoyable for homeowners. Our consistency and quality work are the basis for everything we do, and are what make us a leader in the home services space, as we constantly strive to "be so remarkable, we become a beloved household name." Our team of dedicated associates and franchise owners, united by service to others, comprise the foundation for unleashing our elevated products, home repair services, and an elevated customer experience to the communities we serve. When combined with our Code of Values of Respect, Integrity, Customer Focus, and Having Fun in the Process, Neighborly sets the tone for our culture and business, and empowers the pursuit of entrepreneurship and a meaningful career.

Neighborly has over 2,000 corporate employees worldwide with the Global Headquarters located in Waco, Texas and Irving, Texas.

Industry: Consumer Services
Company Size: 1,001-5,000 employees

Neighborly®

Savvy Admin PROD

**Manager, Strategic Operations **

Are you looking for a place**where you can bring your experience in **strategic planning, project management of critical initiatives, and fostering collaboration across various departments?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

**Bring Your Experience And Be Empowered To Innovate. **

As a **Strategic Operations Manager **, a typical day for you will include:

- Collaborating with senior leadership and cross-functional teams to identify opportunities for operational optimization, ensuring alignment with organizational goals.

- Formulating and execute comprehensive operational strategies that drive efficiency and support business objectives.

- Establishing key performance indicators (KPIs) and metrics to measure the effectiveness of operational strategies, ensuring accountability and results.

- Owning and managing cross‐functional special projects aimed at driving growth across the business

- Developing programs to support our franchise owners’ efforts to drive incremental sales

- Effectively integrating new acquisitions into the business

- Executing a digital roadmap for the business

**Bring your skills and be inspired to achieve success. **

~~(Required Qualifications) ~~

**Experience: **

- 5+ years of experience in management consulting \ corporate business development, or operational roles within a private equity backed company.

- Experience in consumer, multi‐unit services or with franchising a plus, but not a requirement

**Skills: **

- Strong analytical and problem-solving skills, with the ability to translate data operational insights into actionable strategies.

- Be highly motivated and possess vision and enthusiasm

- Understand how to deliver on short time frames and be committed to meeting deadlines

- Communicate in an open and honest way that quickly builds trust and respect

**Education: **

- Bachelor’s degree required; MBA / master’s preferred but not required

**Schedule / in-office requirements: **

- Hybrid working model required. Monday-Wednesday in office, Thursday/Friday from home.

- Offices are located at:

- 500 E John Carpenter Fwy, Irving, Tx

- 1010 N University Parks Ave, Waco, Tx

**Bring your goals and be enabled to reach them. **

- Competitive Pay: Commensurate with experience

- Schedule: Full-time, Monday - Friday

- Benefits: Check out our benefits offerings here: Neighborly | Benefits Guide

- Financial Benefits: Equity and bonus opportunities

~~Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. ~~

**Not the right opportunity for you? **

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Manager, Strategic Operations

Crowe LLP is a public accounting and consulting firm that uses its deep industry expertise to provide audit, tax, and consulting services to public and private entities. Crowe is recognized by many organizations as one of the best places to work in the U.S. As an independent member of Crowe Global, one of the largest global accounting networks in the world, Crowe serves clients worldwide. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Industry: Professional Services
Company Size: 5,001-10,000 employees

Crowe

**Your Journey at Crowe Starts Here:**

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

**Job Description:**

As an **Operations Manager ** within Crowe’s **Performance Improvement department in the Strategy & Transaction Advisory practice **, you’ll help lead our clients through the analysis and implementation of operational excellence and performance improvement initiatives within portfolio companies, including EBITDA, synergies, and enterprise value capture.

**Essential skills & responsibilities include but are not limited to:**

- Engage with private equity firms and corporate leaders to analyze and execute value-creation strategies and operational improvement initiatives

- Work in a client-facing role, engage with client teams to uncover synergy and functional area solutions; execute deal strategies and performance improvement

- Utilize a holistic approach to identify business improvement opportunities, develop solutions, manage initiatives, and identify the resources and various disciplines needed to execute the process

- Communicate professionally, including creating executive-level deliverables to support client decision-makers

- Deliver results in a highly visible role on-site at our clients, across the U.S. and possibly internationally

- Leverage the flexibility of Lean, Six Sigma, and Performance Improvement tools to enhance productivity

- Highly adaptable, assertive, and open to new challenges in a fast-paced environment. This person will have significant independence to define and deliver the work required to make our clients successful.

**Qualifications:**

- Bachelor's degree in Operations, Engineering, Supply Chain, or a relevant field is required; Master’s degree is advantageous

- Minimum of five (5) years of relevant experience in operations management, including areas such as manufacturing (including Lean Six Sigma/continuous improvement), operations strategy, footprint optimization (manufacturing/distribution networks), supply chain, SIOP (sales, inventory, operations planning)

- Previous experience with Private Equity clients/firm (M&A deals) especially in Manufacturing & Distribution is a plus

- Must be willing to travel Sunday evening to Thursday evening, weekly

- Advanced analytical skills with high proficiency in MS Excel is required (Power BI or Tableau experience is a plus)

- Experience with leading cross-functional collaboration with project teams and stakeholders, proven ability to build consensus across teams and stakeholders

- Ability to complete detailed assessments of manufacturing and distribution operations (footprint/network) and implement improvements, specifically for productivity increase and operating cost reduction

- Ability to creatively solve problems and analyze client data

- Strong written and verbal communication skills as evidenced by the ability to articulate complex technical concepts and business impacts to diverse audiences, including executives and stakeholders

- Ability to build, manage, and foster a team-oriented environment

- Ability to interact with the internal management team and external client contacts using strong leadership and communication skills

- Preferred Locations: Chicago, IL; Atlanta, GA; Dallas, TX; Nashville, TN; Boston, MA

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $123,500.00 - $197,500.00 per year.

**Our Benefits:**

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

**How You Can Grow:**

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

**More about Crowe:**

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation

Private Equity Performance Improvement Operations Manager

Known nationally as America's largest weekend marketplace, the original Traders Village opened in Grand Prairie in 1973. Enjoy live music, shopping, and amusement park rides every Saturday and Sunday. Home of the Prairie Screamer roller coaster in Grand Prairie.

Industry: Entertainment Providers
Company Size: 201-500 employees

Traders Village

**Director of Marketing, Strategy & Performance**

~~Traders Village~~

Traders Village is seeking a Director of Marketing, Strategy & Performance to lead enterprise marketing strategy, agency management, brand standards, performance reporting, and cross-market coordination across our locations.

This role is responsible for driving attendance, traffic, customer engagement, vendor participation, and revenue through coordinated marketing strategy, events, promotions, and operationally aligned execution.

You will partner closely with the President, General Managers, agency partners, and market-level marketing teams to help shape large-scale public experiences that people actually attend — not just scroll past.

This is not a remote role. This is not a purely digital marketing role.

We are looking for someone who understands live operations, experiential marketing, customer behavior, vendor engagement, public-facing events, and how marketing translates into real-world traffic, energy, dwell time, and revenue.

**What You’ll Do **

- Lead annual marketing planning across all Traders Village locations

- Develop campaigns, promotions, events, and initiatives that drive attendance, engagement, and revenue

- Manage agency relationships, media planning oversight, creative approvals, and marketing accountability

- Develop KPI frameworks and performance reporting tied to business outcomes

- Translate marketing data into actionable business insight and operational recommendations

- Oversee marketing budgets, ROI visibility, and performance analysis

- Coordinate marketing activity across paid media, CRM, website, social media, events, PR, and local execution

- Maintain brand standards and campaign consistency across all markets

- Support customer engagement, retention, and CRM initiatives

- Partner closely with General Managers to align marketing strategy with operational realities and local market opportunities

- Support cross-market collaboration and best-practice sharing across locations

- Oversee public relations, earned media, and crisis communication coordination

- Support website and e-commerce performance as key customer engagement channels

**What We’re Looking For **

- 7+ years of marketing leadership experience

- Experience managing multi-channel campaigns, events, promotions, or customer engagement initiatives

- Strong understanding of budgeting, KPI development, analytics, and performance reporting

- Experience managing agencies, media vendors, and external partners

- Experience operating in multi-location or operationally complex environments strongly preferred

- Ability to balance strategy, analytics, coordination, and practical execution

- Strong communication and organizational leadership skills

- CRM and customer lifecycle marketing experience preferred

- Experience supporting executive-level reporting and strategic planning preferred

- Experience in entertainment, hospitality, retail, attractions, tourism, fairs, festivals, live events, or other high-volume consumer-facing environments preferred

- Bilingual English/Spanish communication skills preferred

**The Right Person For This Role **

- Understands that successful marketing is not measured only by clicks and impressions, but by real-world business outcomes

- Comfortable operating in a collaborative but accountable environment

- Able to work across multiple markets while collaborating with strong operational leaders

- Capable of coordinating strategy and performance without losing sight of local customer experience

- Understands that vendor participation and engagement contribute directly to the energy and success of the marketplace

**Position Details **

- Full-time

- Reports to the President of Traders Village

- Multi-location responsibility

- Some travel between locations required

- This is an on-site operational leadership role and is not a remote position

- Weekend and event availability are required

- Compensation: $120,000–$140,000 depending on experience and qualifications

**About Traders Village**

Traders Village operates large-scale marketplace and entertainment destinations combining shopping, food, rides, festivals, concerts, and community events into a unique customer experience serving hundreds of thousands of guests annually.

If you enjoy fast-moving, customer-facing environments and want to help create experiences people remember long after the weekend is over, we’d like to hear from you.

Director of Marketing, Strategy & Performance

Welcome to Walter P Moore! We are an international company of engineers, architects, innovators, and creative people who solve some of the world’s most complex structural and infrastructure challenges. Providing structural, diagnostics, civil, traffic, parking, transportation, enclosure, and construction engineering services, we design cost- and resource-efficient solutions, forward-thinking, and help support and shape communities worldwide. Founded in 1931, our 900+ professionals work across 24 U.S. offices and seven international locations. #MooreExperts #MooreProjects #DrivenbytheChallenge #i_am_moore

Industry: Engineering Services
Company Size: 501-1,000 employees

Walter P Moore

**Responsibilities**

Walter P Moore has an immediate opening for a **Forensic Architect/Project Manager ** to join our dynamic Diagnostics Group. The qualified candidate will have relevant experience acquiring forensic Architectural business related to architectural design, construction, moisture intrusion, and building enclosure components. Experience with premises liability claims and/or accessibility standards is a plus. Project Management experience is required.

The **Forensic Architect/Project Manager ** will take on the responsibility of managing the technical production and contractual aspects of multiple projects within the office with focus on forensics, premises liability, and building enclosure related work. This candidate will also assist in marketing, business development and growth of the Diagnostics Group. The architect should have experience and interest in the area of restoration, rehabilitation, renovation, water infiltration, building envelope issues in addition to forensic architecture work.

The qualified candidate should also possess a high energy level and be a self-motivated project manager who can work within a strong team environment, serving clients on major projects throughout the United States and internationally. Technical specialization, proactivity and assertiveness when meeting client and project needs, are required.

**Qualifications**

-  Master’s Degree in Architecture preferred;

-  7+ years of relevant experience including architectural design experience;

-  Architectural license is required;

-  Litigation/ forensics experience and attorney/insurance client relationships;

-  Microsoft Office (WORD, EXCEL, POWERPOINT);

-  Strong technical, written and verbal communication including strong people management skills and customer service focused;

-  Ability to multi-task and meet tight deadlines; and

-  Strong customer service focus.

As a Hybrid Firm, Walter P Moore combines the best of both worlds – blending work options to include in-office and home office environments. This allows us to offer more flexibility and work-life integration to our employees. Candidates applying for this position should have the ability to commute to or periodically travel to the affiliated office.

To ensure the ability to setup a suitable home office space, Walter P Moore offers a one-time $1,000 stipend that would be paid upon completion of the first week of employment. An additional $50 monthly stipend will also be provided to cover ongoing home office expenses

Walter P Moore is an equal employment opportunity employer, and provides equal employment opportunities (including offering competitive compensation and benefit packages) to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws and encourage all to apply including veterans and individuals with disabilities.

**Overview**

Walter P Moore is an international company of engineers, architects, innovators, and creative people who solve some of the world’s most complex structural and infrastructure challenges. Providing structural, diagnostics, civil, traffic, parking, transportation, enclosure, WPM technology and construction engineering services, we design solutions that are cost- and resource-efficient, forward-thinking, and help support and shape communities worldwide. Founded in 1931 and headquartered in Houston, Texas, our 1000+ professionals work across 26 U.S. offices and 8 international locations.

Forensics Architect - Diagnostics

Established in 1885, The Dallas Morning News is Texas' leading newspaper and the flagship newspaper subsidiary of DallasNews Corporation. 

It has received nine Pulitzer Prizes since 1986, as well as numerous other industry awards recognizing the quality of its investigative and feature journalism, design, and photojournalism.

Industry: Newspaper Publishing
Company Size: 1,001-5,000 employees

The Dallas Morning News

**Job Description**

**Director of Experimentation and Projects**

**The Dallas Morning News**

The Dallas Morning News has an exciting new role for a dynamic leader to drive innovation and organization in our award-winning newsroom.

The **Director of Experimentation and Projects ** will have two major responsibilities:

- Managing experiments in storytelling and audience building

- Acting as project manager for long-term projects, large-scale events, and complex ongoing stories

The experimentation will derive from intense collaboration with Audience leaders and company stakeholders to plan short-term sprints testing concepts to expand our reach. Recent experiments include juicing weather coverage, adding Statbeat to high school football coverage, and launching a LinkedIn newsletter.

The ideal candidate will be an enthusiastic digital advocate who is eager to experiment with new strategies to help connect our journalism with the right readers.

As project manager, this journalist will be integral in the storytelling process, collaborating across departments to develop and implement strategies for special, multi-faceted, groundbreaking projects. They also help identify opportunities for innovation and experimentation.

This senior newsroom leader will create the project roadmap from inception to post-publication — partnering with assignment editors and visual stakeholders. They must manage the needs of all contributors and set deadlines that allow for the best work. They must advocate for our readers throughout the process.

Candidates should be able to lead analytically driven post-mortems to draw takeaways and areas for improvement that can be carried forward to future projects.

The **Director of Experimentation and Projects ** should be an exceptional journalist, and a proven leader who is highly organized, digitally adept, and a natural collaborator. This editor will be part of the newsroom leadership team and will report to the Executive Editor. Newsroom project management experience is preferred.

This editor will directly manage teams of reporters.

**The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace for all. We are in search of a diverse group of candidates.**

**Responsibilities**

- Develop, launch and manage experiments to build audience and expand storytelling, working in collaboration with Audience leaders and company stakeholders

- Monitor analytics for innovation opportunities and work with editors to suggest approaches for improvement

- Work with editors to evolve and shape coverage to deepen engagement with our digital audience

- Guide collaborative or complex journalistic investigations and projects from concept to publication, ensuring they stay on schedule, within budget, and meet quality standards

- Facilitate team communication, manage resources, identify risks, and maintain project integrity without dictating journalistic content

- Provide day-to-day leadership and supervision to assigned staff, ensuring operational goals and objectives are met effectively and efficiently

- Responsible for all aspects of employee management, including recruitment, interviewing, selection, onboarding, and retention

- Conduct regular performance evaluations; provide constructive feedback and coaching to support employee development and accountability

- Administer progressive discipline and counseling as needed, in alignment with company policies and procedures

- Oversee scheduling, workload distribution, and delegation of responsibilities to ensure balanced team performance and productivity

**Requirements**

- Five years of experience in editing and/or copy editing

- Bachelor's degree in journalism or related field

**Skills**

- Expert editor, communicator, multitasker

- Adapts quickly to changing technologies and workflows

- Juggles multiple assignments and completes work by deadline

- Communicates clearly and effectively with colleagues

- Motivator and positive influence on bringing people together to reach a goal

- Strong organizational and leadership skills to manage multifaceted projects and new digital product development

- Ability to identify challenges and develop contingency plans to address unexpected issues, ensuring a project's quality and integrity are maintained

- Good news judgment, accuracy, speed, grammatical precision, a flair for headlines

- Proven ability to plan, work in advance and coordinate production

The Dallas Morning News ( www.dallasnews.com ) has been North Texas’ trusted news source since 1885, delivering credible, independent journalism rooted in accuracy, fairness and integrity. Serving more than 4 million people weekly across print, digital and social platforms, the newsroom covers the stories that shape life in Dallas and beyond — from politics and public policy to business, culture and sports. The Dallas Morning News continues to inform, engage and reflect the communities it serves across the region and the state.

**About Hearst Newspapers**

With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.

At HNP, we’re investing in new and innovative ways to tell stories — growing newsrooms, diversifying tools and evolving platforms — to support the millions of people who trust us each month to help them make decisions, take action and be inspired.

~~Be part of something bigger — Your Headline Awaits~~

Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at hnpemployment@hearst.com. Please do not use this email address to inquire about the status of applications. We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.

Director of Experimentation & Projects

Drishticon provides technology consulting & implementation services across retail, high tech and media industry. We focus on high volume mission critical multichannel ecommerce business functions from front end online store front to backend customer service, content, pricing and inventory management, fulfillment, accounting, payments and settlements. Our consultants bring rich industry experience and expertise and apply them to existing and new business challenges and help customers succeed.

Industry: IT Services and IT Consulting
Company Size: 51-200 employees

DRISHTICON Inc

Drishticon is a Silicon Valley-based IT consulting and technology solutions company specializing in enterprise ecommerce, cloud technologies, systems integration, digital transformation, and mission-critical business platforms. We partner with startups and Fortune 500 organizations to deliver innovative, scalable, and cost-effective technology solutions through onsite and offshore delivery models.

We are currently looking for a **Technical Project Manager **for one of our clients in Coppell, Texas, United States.

This is an **ONSITE **position and **W2-Contract ** position.

**ABOUT THE ROLE **

Our client is seeking an experienced CoE Lead to design and stand up a Center of Excellence for Managed Service Provider (MSP) Excellence within our Global Technology Solutions organization. This is a builder's engagement: the CoE does not yet exist, SIAM standards are undocumented, and playbooks are nascent. The contractor will define what the CoE is, establish its standards and playbooks, build enablement programs for retained staff and vendors, and document everything in a form that transfers cleanly to the permanent team when the engagement closes.

This engagement carries executive support and a clear mandate to deliver. The CoE Lead will operate with the independence and structure of an experienced consulting practitioner — managing stakeholders, delivering to scope, and ensuring a clean handoff at close.

**WHAT YOU'LL DO **

- Define the purpose, scope, operating model, and governance structure of the MSP Excellence CoE, including what it owns, what it advises on, and how it interfaces with Provider Governance, Finance, and Data teams.

- Establish the CoE's standards council cadence and decision-making process for approving SIAM standards, onboarding assets, and training curriculum.

- Develop the core set of SIAM standards, process playbooks, and operating procedures that retained teams and vendors will follow — practical and adoptable at the client's current maturity level.

- Build a reusable library of templates, checklists, and reference materials the team can maintain and update over time.

- Design and deliver training programs for the SPOps team covering SIAM principles, vendor governance expectations, and evidence standards.

- Build onboarding materials for new providers and team members to ensure consistent understanding of how Gap governs its MSP ecosystem.

- Conduct an initial maturity assessment of the current MSP governance ecosystem to identify capability gaps; define a maturity roadmap the permanent team can pursue after engagement close.

- Document all CoE assets, standards, processes, and training materials in a form the permanent team can own, update, and operate without external support.

- Support knowledge transfer to the incoming permanent team as they come on board during the engagement period.

**WHO YOU ARE **

- 10+ years in consulting or enterprise roles designing and operating CoEs, enablement functions, or capability development programs for technology services environments

- Demonstrated experience building governance standards, playbooks, and training programs for multi-provider managed services ecosystems

- Produces standards and playbooks that people actually use — accessible, actionable, and calibrated to where the organization actually is

- Experienced operating as an independent contractor; able to structure work, manage stakeholders, and deliver to a defined scope and timeline without organizational infrastructure

- Strong facilitation and instructional design skills; has designed and delivered training programs for mixed-experience audiences

- Committed to leaving assets and documentation the permanent team can own and operate independently

- ITIL, PMP, or equivalent certifications a plus

- Bachelor's degree required

**COMPETENCIES **

- CoE design and operating model development

- SIAM standards and playbook development

- Enablement, training, and facilitation

- Maturity assessment and roadmap development

- Consulting delivery and clean handoff discipline

Drishticon is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other legally protected characteristic under applicable federal, state, or local laws.

Technical Project Manager



Industry: Software Development
Company Size: 201-500 employees

ARGO

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.

**Job Summary**

The Product Manager plays a critical role in driving product innovation, ensuring market competitiveness, and aligning product development with customer needs and regulatory requirements in the Financial Services industry for consumer and business lending. This role requires frequent interaction with customers—ranging from end users to senior executives—and close collaboration with internal teams including project managers, business analysts, developers, QA, UX, sales, and other product managers across lines of business. The Product Manager contributes across the full product lifecycle, from ideation and design to implementation and enhancement. Responsibilities scale with experience, from supporting initiatives to leading strategic planning and managing product teams.

**TIME ALLOCATION**

- Customer Implementation Projects: 50%

- Software Product Competitiveness: 30%

- Sales Support: 10%

- People and Process Management: 10%

**Expected Work And Performance (essential Functions)**

- Lead customer implementation efforts by facilitating knowledge transfer, gathering requirements, delivering user training, and optimizing deployed solutions

- Build and maintain strong relationships with customer subject matter experts, identifying opportunities for expanded product adoption

- Conduct post-deployment evaluations, including validating success criteria, assessing training effectiveness, reviewing compliance, and analyzing data

- Define and refine product features by developing detailed business requirements and conceptual designs

- Collaborate with UX teams to enhance interface design, streamline workflows, and improve overall usability

- Create and maintain customer-facing product documentation to ensure clarity and accuracy

- Support quality assurance by planning and executing functional test scenarios

- Develop marketing materials and deliver compelling product demonstrations to prospective clients

- Prepare responses to RFIs and RFPs with tailored, informative content

- Conduct customer studies to gather requirements, identify best practices, and perform cost-benefit analyses

- Contribute to continuous process improvement initiatives and support team development efforts

**Qualifications**

- 3–5 years in Financial Services, (Banking preferred) consumer and business lending end to end loan originations solutions and workflow

- Experience at a multi-branch, area, regional, or district level is a plus.

- Bachelor’s degree in Finance, Accounting, Business Administration, Marketing, Management, or a related field.

- Ability to travel up to 15% for customer visits and industry events.

**Required Skills/Experience/Knowledge**

- Proven expertise in consumer and business end-to-end loan originations:, including sales, application origination, underwriting, processing, closing and booking and funding, reporting and analytics

- Knowledge across omni channels: branch, contact center, and digital channels

- Risk management inclusive of customer identity, credit risk, compliance and regulatory

- In-depth knowledge of consumer and business lending products secured, unsecured, and real estate. collateral types and work flows

- Experience in marketing and customer engagement, including campaign execution, segmentation, digital and physical engagement, and Voice of Customer programs

- Strong understanding of back-office loan operations, customer identity verification, and AML/KYC compliance

- Excellent written and verbal communication skills, with the ability to engage and influence stakeholders at all organizational levels

- Ability to understand and apply technology concepts in training, implementation, and testing environments

- Familiarity with hardware and software components used in branch automation

- Understanding of data structures, data ownership, availability, and interpretation of key performance indicators (KPIs)

- Strong analytical, quantitative, and critical thinking skills

**Preferred Skills/Experience/Knowledge**

- Experience with cross-functional product teams and Agile/Scrum methodologies.

- Familiarity with enterprise software development lifecycles (SDLC).

- Exposure to financial technology platforms and digital transformation initiatives.

- Experience in customer journey mapping and user experience design.

- Familiarity with competitive landscape for lending solutions

**ATTENDANCE/WORK LOCATION**

The position is based in our Richardson, TX Headquarters. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees. The employee is required to evaluate, edit, revise, update, and provide solutions to critical data development and solutions. While performing their duties the candidate must be able to travel overnight, including occasional weekends.

**DISCLAIMER**

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

[WW1]Not sure the yellow should be included

[BB2]Why I this required skill in a lending JD?

**Additional Requirements**

Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.

Pre-employment background screening will be conducted.

Department: Product Management

This is a non-management position

This is a full time position

Product Manager - Lending (Richardson, TX)

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