Smart Info Solutions true consulting partner to its valuable customers. 
Our mission is to act as an extension to the SME sectors, to aid in the successful Salesforce, AWS Services, VMware, Microsoft Azure, IT Services and IT transformation and technology initiatives. 
Smart Info Solutions is a leader in truly flexible Salesforce, AWS Services, VMware, Microsoft Azure, IT Services and other I.T. business solutions. Through the company’s innovative and targeted solutions we help you win customer loyalty and control costs by helping you gain greater control of your operations. By focusing on selected vertical markets, we deliver deep domain expertise to the industries that we serve.

Industry: IT Services and IT Consulting
Company Size: 11-50 employees

Smart Info Solutions LLC

Savvy Admin PROD

AWS Solution Architect

Required Qualifications

Location: Dallas, TX |

Type: Hybrid | Experience: 12+ Years

Core Requirements:Experience: 12+ years in IT with 10+ years architecting complex AWS environments

Cloud Expertise: Proven ability to design, implement, and manage cloud solutions, infrastructure, and services on AWS. Must be experienced with AWS Landing Zone and Control Tower

Architecture Skills: Strong expertise in AWS services including EC2, S3, RDS, Lambda, VPC, IAM, CloudFormation, EKS/ECS, Docker, Kubernetes

Migration: Hands-on experience architecting hybrid AWS and on-premises solutions. Ability to analyze application portfolios, identify dependencies, and assess migration feasibility

IaC & DevOps: Experience with Infrastructure as Code, CI/CD pipelines, and automation tools

Governance: Knowledge of AWS Organizations, IAM, Service Control Policies, and Well-Architected Framework principles

Leadership: Ability to connect with global cloud teams and build/manage high-performing technical teams

Location: Must be able to work hybrid in Dallas, TX with 2-3 days onsite

AWS Solution Architect

Neighborly brands repair, maintain, and enhance properties — to make life easier and more enjoyable for homeowners. Our consistency and quality work are the basis for everything we do, and are what make us a leader in the home services space, as we constantly strive to "be so remarkable, we become a beloved household name." Our team of dedicated associates and franchise owners, united by service to others, comprise the foundation for unleashing our elevated products, home repair services, and an elevated customer experience to the communities we serve. When combined with our Code of Values of Respect, Integrity, Customer Focus, and Having Fun in the Process, Neighborly sets the tone for our culture and business, and empowers the pursuit of entrepreneurship and a meaningful career.

Neighborly has over 2,000 corporate employees worldwide with the Global Headquarters located in Waco, Texas and Irving, Texas.

Industry: Consumer Services
Company Size: 1,001-5,000 employees

Neighborly®

**Manager, Strategic Operations **

Are you looking for a place**where you can bring your experience in **strategic planning, project management of critical initiatives, and fostering collaboration across various departments?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

**Bring Your Experience And Be Empowered To Innovate. **

As a **Strategic Operations Manager **, a typical day for you will include:

- Collaborating with senior leadership and cross-functional teams to identify opportunities for operational optimization, ensuring alignment with organizational goals.

- Formulating and execute comprehensive operational strategies that drive efficiency and support business objectives.

- Establishing key performance indicators (KPIs) and metrics to measure the effectiveness of operational strategies, ensuring accountability and results.

- Owning and managing cross‐functional special projects aimed at driving growth across the business

- Developing programs to support our franchise owners’ efforts to drive incremental sales

- Effectively integrating new acquisitions into the business

- Executing a digital roadmap for the business

**Bring your skills and be inspired to achieve success. **

~~(Required Qualifications) ~~

**Experience: **

- 5+ years of experience in management consulting \ corporate business development, or operational roles within a private equity backed company.

- Experience in consumer, multi‐unit services or with franchising a plus, but not a requirement

**Skills: **

- Strong analytical and problem-solving skills, with the ability to translate data operational insights into actionable strategies.

- Be highly motivated and possess vision and enthusiasm

- Understand how to deliver on short time frames and be committed to meeting deadlines

- Communicate in an open and honest way that quickly builds trust and respect

**Education: **

- Bachelor’s degree required; MBA / master’s preferred but not required

**Schedule / in-office requirements: **

- Hybrid working model required. Monday-Wednesday in office, Thursday/Friday from home.

- Offices are located at:

- 500 E John Carpenter Fwy, Irving, Tx

- 1010 N University Parks Ave, Waco, Tx

**Bring your goals and be enabled to reach them. **

- Competitive Pay: Commensurate with experience

- Schedule: Full-time, Monday - Friday

- Benefits: Check out our benefits offerings here: Neighborly | Benefits Guide

- Financial Benefits: Equity and bonus opportunities

~~Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. ~~

**Not the right opportunity for you? **

Share this job with a friend and follow us on LinkedIn for future opportunity updates.

Manager, Strategic Operations

We deliver actionable, objective business and technology insights. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.

Our unrivaled combination of business and technology insights steers clients toward the right decisions on the issues that matter most. As a $6.3 Billion company, with 21,000 associates, and a member of the S&P 500, we are an objective partner with 14,000 client enterprises in 90 countries and territories — across every major function, geography, industry and market sector — and boast 45+ years of experience providing insights and expert guidance to client enterprises worldwide.

To learn more about how we guide the leaders who shape the world. visit gartner.com. 

Gartner, Inc. (NYSE: IT) 

Community guidelines: https://gtnr.it/3tceMrU

C-level Insights of the Week LinkedIn Newsletter: https://gtnr.it/4c56S97

Industry: Information Services
Company Size: 10,001+ employees

Gartner

**What makes Gartner HR a GREAT fit for you?**

When you become a member of Gartner HR, you’ll join a fast-paced, dynamic team. You’ll play a key role in our company’s continued double-digit growth. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is what drives our continued success. Come to work every day excited by smart and creative colleagues and the chance to innovate and grow. If you love working with people and making the connection between great talent and company success, we want to connect with you.

**About this role **:

Are you looking to join a high performing Talent Acquisition team, playing a pivotal role in the success story of Gartner? You’ll be seen as a true business partner and trusted advisor to our stakeholders around the globe, utilizing creative problem solving to devise and execute on effective recruitment strategies. You’ll also become an expert in attracting and assessing top talent for our organization and have the fantastic opportunity to see the development of associates you have engaged and feel proud to have been part of their achievements.

**What you’ll do:**

- Source, qualify and match candidates to defined profiles and specific open requisitions across assigned Business Units.

- Develop a thorough understanding of the profiles for which you are searching by forming and maintaining a relationship with hiring managers.

- Utilize knowledge of multiple recruiting sources and execute innovative recruiting strategies

- Work with a database for sourcing and tracking of candidates

**What you’ll need:**

- 4-7 years’ experience in a corporate or agency recruitment role

- A consistent track-record of success in a metrics or goal-based talent acquisition setting

- Strong time-management and organizational skills

- Someone with determination and a focus on delivering results

**What we offer:**

- A seat to the table to help drive peak performance in a growing, people business.

- Encouragement to be innovative and challenge status quo.

- Exposure to industry leading training and development.

- Performance based recognition and rewards.

**Who are we?**

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

**What makes Gartner a great place to work?**

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

**Gartner is the world authority on AI**

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

**What do we offer?**

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 78,000 USD - 108,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:110038

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

**For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.**

Recruiter- Consulting

We deliver quality consultancy and technology solutions with a transparent approach to transform your business. For every industry. Today.

Industry: IT Services and IT Consulting
Company Size: 11-50 employees

Perma Technologies

Key Responsibilities

Configure, and maintain enterprise?grade firewalls and security appliances, with a primary focus on Palo Alto Networks and Fortinet platforms

Lead troubleshooting efforts for complex security, network, and connectivity issues across multi?site environments

Develop and enhance security configurations, policies, and automation scripts to improve operational efficiency and reduce risk

Collaborate with cross?functional teams to design secure network architectures and ensure alignment with security best practices

Monitor, analyze, and respond to security events, alerts, and anomalies in real time

Participate in security assessments, audits, and compliance initiatives

Document configurations, procedures, and incident resolutions to support knowledge sharing and operational continuity

Mentor junior engineers and contribute to continuous improvement of security processes and standards

Required Skills & Qualifications

Strong hands?on experience with Palo Alto firewalls, Panorama, and security policy management

Proficiency with Fortinet FortiGate firewalls, VPNs, and related security technologies

Advanced troubleshooting skills across network layers, security appliances, and distributed systems

Experience configuring firewalls, VPNs, routing, NAT, and security policies in complex environments

Ability to develop scripts, tools, or automation workflows (Python, Bash, or similar) to streamline security operations

Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non?technical audiences

Demonstrated proactive personality—takes initiative, anticipates issues, and drives solutions independently

Strong understanding of network protocols, security frameworks, and threat?mitigation strategies.

Senior Network Security Engineer

Spark Foundry is a global media agency brand within Publicis Media, a key division of Publicis Groupe [Euronext Paris FR0000130577, CAC 40]. Spark Foundry harnesses a startup spirit with a powerhouse soul by combining an entrepreneurial, innovative business approach with the resources, capabilities, and marketplace reach of Publicis Media, Ad Age’s 2023 “Agency Network of the Year.” The agency leverages best-in-class industry talent in over 50 countries across the world, including the USA, UK, MENA, Poland, Australia, and China. Spark Foundry has received numerous industry accolades, including Ad Age's 2022 "Media Agency of the Year,” Adweek's 2022 "U.S. Media Agency of the Year,” and a shortlist for Campaign US’s 2023 “Media Agency of the Year.”

Industry: Advertising Services
Company Size: 1,001-5,000 employees

Spark Foundry

**Company Description**

Spark Foundry was built during the most transformative time in the history of advertising and marketing. We deliver everything a traditional media agency has to offer and have grown into one of the world’s most successful agencies by helping brands evolve their marketing by leveraging identity, commerce, artificial intelligence, and more to connect with people. Transformation is part of our DNA. Spark Foundry’s start-up spirit delivers high-touch approaches and a never-ending desire to challenge the status quo. Combined with Publicis Media’s powerhouse soul leveraging connected data assets, advanced AI applications, and investment clout, we “Bring HEAT to Brands.” No other agency possesses the expertise that we do to address today’s most pressing challenges to drive business transformation through media.

**Overview**

The role of the Senior Associate, Planning is to be the day-to-day steward on media communication for assigned brands, including accurate budget control and flow of digital media activity.  You will be required to develop and maintain a strong knowledge of client business and apply online media understanding accordingly to help deliver against the clients’ needs/objectives.  You will work closely with the Managers in the development and communication of all media recommendations.  You will also be responsible for management, oversight and priority setting for respective Associates.

Our team is energetic, fun and collaborative. We work on the corporate differentiation/branding part of the account. We are committed to developing good work and enjoy our jobs and team.

**Responsibilities**

- Assist the Manager in development of digital media plan options and recommendations

- Maintain accurate budget control and flow of media activity and update client on timely/consistent basis

- Demonstrate strong understanding of online media fundamentals, including media math, target audience development, and communication goals (reach/frequency)

- Demonstrate proficiency with systems/tools (MRI, MediaTools, ComScore)

- Gather and analyze appropriate research to provide sound, strategic, consumer-insights-driven digital media recommendations

- Establish collaborative, productive working relationship with implementation teams to ensure media strategies are being delivered and brand goals and client needs are being met

- Ensure proper execution of digital media plans by monitoring buys/schedules

- Develop strong working relationship with partner agencies (where/when applicable), helping create a seamless communications process

- Demonstrate creativity and agility when problem solving

- Deliver POVs/position papers on key client issues and/or client opportunities

- Prepare media authorizations per approved plans/project requests

**Qualifications**

- 1+ years of Media Planning experience

- MediaTools knowledge is a must

- Familiarity with Competitive systems (AdViews/Kantar)

- Working knowledge of Syndicated research tools (eg. MRI, Comscore, etc.)

- Strong proficiency within Excel

- Strong communication and presentation skills

- Professional, with strong teamwork skills

- Curious and motivated

- Solution-oriented problem solver

- Adept at time management and handling shifting priorities

**Additional Information**

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

Compensation Range: $49,305 - $65,415 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 02/02/2026.

All your information will be kept confidential according to EEO guidelines.

**25-11097 **

Senior Associate

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester with a mission of growing value through loyalty.

We turn complex customer data into actionable insights, leveraging composable technology, human-guided AI, and strategic services to enable loyalty outcomes across industries such as retail, travel and hospitality, financial services, entertainment, QSR, telecom and more.  Our Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.
 
Named a Top Workplace in the USA, and Top Remote Workplace, the best and brightest minds in loyalty come together at Kobie, driven by passion and innovation. 

We’re always looking for talented individuals, currently hiring in the U.S. and in India, who are ready to join a collaborative, growth-focused culture.

Industry: Marketing Services
Company Size: 201-500 employees

Kobie

**Join a National Top Workplace**

Named a Top Workplace in the USA, and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are Leaders in loyalty, helping brands build lasting emotional connections with their consumers. Our Contact Center has been recognized by the Stevie Awards for outstanding customer service provided to our client's customers. Join our team where the best and brightest work.

We are headquartered in sunny St. Petersburg, Florida. And we are proud to offer all teammates the freedom and flexibility to work remotely, 7 company-wide holidays, and a diverse suite of benefits that prioritize your well-being.

When you join Kobie, you’re joining a valued-led team that invests in your growth—both professionally and personally.

**Work from home! High-speed internet service/wifi required.**

**Must be located full time in Florida, Georgia, Louisiana, Mississippi, Oklahoma,Tennessee or Texas**

**Potential to earn performance bonuses of up to $350/month**

**About The Team And What We’ll Build Together**

Here at Kobie’s Customer Care Loyalty Center, our mission is simple but powerful: we deliver loyalty through every interaction. As the frontline of the customer experience, our team exists to solve problems, build trust, and strengthen the connection between brands and their customers.

We equip our team with industry-leading technology, including AI-powered tools that help you deliver smarter, faster, and more personalized service. You’ll be supported by systems that work with you and not against you so you can focus on what matters most: the customer.

**Our Culture**

Kobie is more than a workplace—we’re a community of people who care deeply about what we do and how we do it. Our team has earned national recognition for outstanding service and employee satisfaction because we invest in our employees.

**Why Join the Kobie Customer Care Team?**

If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here. At Kobie, you’ll be more than a voice. You’ll be the reason someone stays loyal! We’ve been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first—our customers and our teammates. Our agents are empowered by smart technology, including AI-powered tools and a leadership team that listens, cares, coaches, and celebrates your wins. If you’re someone who takes pride in making others feel heard, supported, and valued, you’ll thrive here!

**How You Will Make An Impact**

- Become knowledgeable and remain updated on client loyalty program guidelines to ensure compliance and high-quality service

- Handle incoming inquiries with professionalism, adhering to client-specific guidelines to deliver superior customer experiences

- Manage a high volume of inbound calls to meet and exceed client contractual obligations

- Maintain a positive, customer-centric approach daily, communicating effectively and acting with integrity

- Take ownership of customer issues, working towards timely resolutions and de-escalating calls when necessary

- Utilize internal systems, tools, and resources proficiently

- Adhere to company policies, workflows, and procedures while providing feedback to enhance customer interactions

- Stay informed on program updates, enhancements, and promotions to effectively support callers

- Escalate unresolved issues promptly as per established procedures

- Create exceptional customer experiences with every interaction, strengthening loyalty through empathy, efficiency, and problem-solving

- Support major brands by becoming an expert in their loyalty programs, products, and services

- Leverage industry-leading tools, including AI-powered systems and real-time agent assist to serve customers with speed and confidence

- Represent Kobie’s values in every conversation by delivering with heart, ownership, and excellence

- Contribute to team success by meeting key performance goals, including customer satisfaction and call quality

- Stay agile and curious, adapting to new tools, products, and client expectations in a fast-paced, tech-forward environment

- Deliver results that matter, knowing your work directly impacts client satisfaction and program performance

- Engage in continuous learning to build your skills and grow your career within the loyalty and customer care space

- Collaborate with team leaders, coaches, and peers to stay aligned, supported, and connected

- Be part of something bigger, where every call you take helps fuel meaningful relationships between brands and the customers who love them!

**What You Need To Be Successful**

- High school diploma from an accredited institution recognized by the US Department of Education

- Minimum of 2 years of customer service experience

- Proficiency in Microsoft Office Suite. Ability to navigate multiple systems simultaneously

- Completion of a 6-week remote Training Program with full attendance and engagement

- Strong problem-solving skills, attention to detail, and a proactive approach to customer care

- Excellent verbal and written communication skills, with a consistent professional demeanor in all forms of communication

- Reliable, flexible, and ready to work in a dynamic environment, including availability for evening and weekend shifts as needed

- High school diploma or equivalent

- Adequate work at home / quiet office setup with a strong internet connection

**Details, Perks & Benefits**

- Remote Work - Must reside in FL, GA, LA, MS, OK, TN, or TX

- Full-time, 40 hours/week - Set shifts assigned after training

- Weekend availability required

- Starting Pay: $17/hour plus Potential to earn additional performance bonuses of up to $350/month!

- Robust health insurance: medical, dental, and vision

- Free fitness benefits, including PeerFit

- Generous PTO + 7 paid company holidays

- 401(k) with company match + annual profit sharing

- Career growth pathways within a top-rated remote work culture!

**Ready to Apply? Here’s What to Expect Next!**

-  Submit your application online today

-  After we receive it, you’ll receive an email invite to complete a short online assessment. This helps us understand your communication style and gives you the chance to show your strengths beyond your résumé

-  Watch for an email from Kobie Marketing (no-reply@hire.lever.com) with your assessment link, it’s not spam, we promise!

-  Candidates who complete the assessment are reviewed first and fast-tracked for interviews

We’re excited to learn more about you and see how your strengths could shine here at Kobie!

Join a team where your voice matters, your work has purpose, and your growth is supported.

~~We can’t wait to hear from you!~~

**Who We Are**

As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. Our Contact Center helps us deliver that end-to-end loyalty solution all the way down to the consumers experience.

**A place for all**

We celebrate and embrace diversity at Kobie!

Employment at Kobie is based solely on an individual's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other basis protected by law.

We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

**Ready to join us? ** If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and let’s build something amazing together

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Remote Customer Service Representative

We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.

Optum is part of UnitedHealth Group (NYSE: UNH).

Industry: Hospitals and Health Care
Company Size: 10,001+ employees

Optum

~~This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.~~

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring **. **Connecting **. **Growing together **.

Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Responsible for providing administrative and clerical support within area of responsibility that may include telephone support, filing, typing, coordinating schedules, distributing correspondence, materials management, data entry, simple data analyses, and rudimentary reporting. All within established legal guidelines and maintaining confidentiality at all times.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 3:00pm - 11:30pm. It may be necessary, given the business need, to work occasional overtime.

We offer 4 weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

**Primary Responsibilities**

- Consistently exhibits behavior and communication skills that demonstrate our company's commitment to superior customer service, including quality, care and concern with each and every internal and external customer

- Performs effective prospective and concurrent review of requested services according to established guidelines and timeframes

- Documents members' service benefits by contacting the appropriate health plans as needed

- Directs providers/members to contracted provider network and facilities

- Processes appropriate authorizations for HMO/PPO clients as specified in the Optum procedures

- Enters, updates and closes referrals daily while assuring that appropriate internal/external referral providers are utilized, members are eligible and have benefits coverage, correct CPT/ICD-9 codes have been entered, accurate records of all dates and other required fields are entered, supporting clinical data for the referrals is entered, and all urgent referrals are processed within the designated timeframe

- Processes referrals for durable medical equipment and coordinates home health services according to established policies, procedures and guidelines

- Coordinates, identifies and routes referrals that require review to licensed Care Management staff who arranges outside physician medical review as appropriate

- Acts as a resource to other coordinators, staff and providers by resolving issues and responding to requests in a timely and effective manner

- Works with Patient Services regarding member concerns

- Processes referrals for inter-facility transfers using pre-established guidelines

- Processes after-hours emergency/urgent care logs/lists as needed

- Collects and prepares medical records for review when appropriate or as requested

- Assists with answering telephones and maintaining files, logs or other reports

- Uses, protects, and discloses Optum patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

- Assist with Insurance and benefits verification

- Attends and participates in Interdisciplinary rounds

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**

- High School Diploma / GED OR equivalent work experience

- Must be 18 years of age OR older

- 1+ years of experience in front office, back office, coordinator, insurance OR medical group

- Ability to work a swing shift during the hours of 3 PM-11:30 PM PST, including weekends and the flexibility to work occasional overtime (rotate weekends every other weekend), based on the business need

**Preferred Qualifications**

- 2+ years of office experience in healthcare industry at the corporate level

- 1+ years of experience in insurance eligibility

- Intermediate level of experience with Microsoft Suite

**Telecommuting Requirements**

- Ability to keep all company sensitive documents secure (if applicable)

- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

~~**Application Deadline: ** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.~~

~~At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.~~

~~UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.~~

~~UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ~~

Clinical Administrative Coordinator

True Connection Communities operates a high-quality portfolio of 21 active-adult and independent senior living communities, containing over 3,000 units located in 12 states, to meet the growing needs of Americans over the age of 55 seeking an active and engaged lifestyle. To deliver an exceptional resident experience, TCC focuses on five key offerings, which include custom-designed fitness and wellness programs, creative chef-prepared meals made with the freshest seasonal ingredients, social activities designed for a life on the move, innovative educational programs, and state-of-the-art technology.

Industry: Leasing Residential Real Estate
Company Size: 51-200 employees

True Connection Communities

**About Us**

True Connection Communities, a proud member of Green Courte Residential Holdings, is a rapidly expanding network of luxury senior living communities specializing in Active Adult and Independent Living. At TCC, every day presents a unique opportunity for our team members to forge meaningful connections with residents, their families, and each other in a deeply personal and impactful way.

Whether you interact directly with residents or support those who do, you'll find countless opportunities to make a difference in the lives of others here.

Discover more about True Connection Communities and how you can be part of our mission to enhance the lives of seniors by visiting **www.trueconnectioncommunities.com ** – and, check out a brief sneak preview into a **‘ ** **day in the life’ ** at TCC with our Sales Leader .

**Summary**

The **Regional Director of Sales ** position is responsible for providing sales leadership to a group of communities (10 communities - primarily east coast and Michigan) in order to drive occupancy and revenue. This role requires extensive travel to our communities (expected travel in the 75% - 80% range).

You'll work closely with the VP of Sales, Operations Leadership, and community-level Directors of Sales to develop sales strategies and adjust existing techniques to increase revenues within each Senior Living community. This critical role will oversee marketing campaigns, analyze current market trends to meet consumer expectations, coordinate promotional events, handle sales staff training, and work with leaders to create a successful sales culture at each community.

**What You'll Do**

- Works with the VP of Sales to position communities by communicating each communities’ best attributes to prospective residents. Manages open inventory and collaborates on pricing opportunities with corporate leadership.

- Monitors marketing and sales performance expectations and takes action to exceed occupancy goals, revenue goals, and other company sales metrics.

- Oversees marketing budget dollars to assure optimal exposure in media (e.g., social media, print, digital) and with referral sources.

- Works with Operations Leadership and the VP of Sales to identify the appropriate sales structure at communities.

- Assists in interviewing, hiring, training, and coaching of all sales staff in assigned communities. Actively partners with Sales and Marketing, Human Resources, and Operations in the recruitment, hiring, training, coaching, evaluating, and performance management of all sales positions within assigned communities.

- Oversees and/or completes the marketing plan and budgetary process for assigned communities. Partners with the marketing team in the development and modification of short and long-range community marketing plans and budgets by assuring competitor information, data and feedback are available.

- Coordinates the completion of competitive analysis on assigned communities every quarter and keeps current on competitive projects and programs in the marketplace. Understands local markets and collaborates with Operations and the VP of Sales to make pricing and concession recommendations.

- Reviews and analyzes weekly and monthly sales and marketing reports to ensure accuracy of information, develop plans to improve on the Key Performance Indicators (KPIs) if necessary and make recommendations for necessary changes.

- Responsible for conducting quality assurance calls throughout the sales process to ensure all sales and marketing processes are properly executed.

- Visits communities in order to ensure execution of the sales and marketing programs and strategies to achieve and maintain full occupancy as defined by the communities’ business plans. Attends and participates in team meetings within TCC.

- Promotes True Connection Communities in a positive manner and sets the example for company’s standards for excellence. Serves as a consensus builder among Sales and Operations teams.

- Encourages teamwork through cooperative interactions with Operations and other corporate personnel. Educates and supports Operations management and Executive Directors about the sales and marketing programs for their respective communities.

- Maintains comprehensive knowledge of the Customer Relationship Management (CRM) system and conducts training on the CRM. Monitors community lead and business tracking systems, sales tools and resources to ensure compliance with system usage and follow up statistics.

- Performs other duties as assigned.

**Required Experience**

- Minimum of two to four years related experience in a multi-site and/or regional Sales leadership role.

- Excellent written and oral communications skills.

- Strong interpersonal skills with a demonstrated history of building strong relationships.

- Able to prioritize and effectively manage multiple tasks.

- Demonstrates good judgment, strong problem solving and decision-making skills.

- Must be willing to travel (75% - 80%) with proximity to a major airport.

- A valid driver’s license, clean driving record, and automobile insurance.

**Preferred Experience**

- Bachelor's Degree in healthcare, gerontology, business, sales or related field preferred.

- Sales leadership within Active Adult and/or Independent Living communities

- Familiarity with Microsoft Suite

- Experience with CRM systems (Salesforce or similar)

**What We Offer**

- Competitive salary and incentive plans (quarterly)

- Health, Dental, Vision Insurance plan options

- Industry-leading Paid Time Off plan

- 401k

- And more…

Regional Director of Sales and Marketing

Established in 1885, The Dallas Morning News is Texas' leading newspaper and the flagship newspaper subsidiary of DallasNews Corporation. 

It has received nine Pulitzer Prizes since 1986, as well as numerous other industry awards recognizing the quality of its investigative and feature journalism, design, and photojournalism.

Industry: Newspaper Publishing
Company Size: 1,001-5,000 employees

The Dallas Morning News

**Job Description**

**Director of Experimentation and Projects**

**The Dallas Morning News**

The Dallas Morning News has an exciting new role for a dynamic leader to drive innovation and organization in our award-winning newsroom.

The **Director of Experimentation and Projects ** will have two major responsibilities:

- Managing experiments in storytelling and audience building

- Acting as project manager for long-term projects, large-scale events, and complex ongoing stories

The experimentation will derive from intense collaboration with Audience leaders and company stakeholders to plan short-term sprints testing concepts to expand our reach. Recent experiments include juicing weather coverage, adding Statbeat to high school football coverage, and launching a LinkedIn newsletter.

The ideal candidate will be an enthusiastic digital advocate who is eager to experiment with new strategies to help connect our journalism with the right readers.

As project manager, this journalist will be integral in the storytelling process, collaborating across departments to develop and implement strategies for special, multi-faceted, groundbreaking projects. They also help identify opportunities for innovation and experimentation.

This senior newsroom leader will create the project roadmap from inception to post-publication — partnering with assignment editors and visual stakeholders. They must manage the needs of all contributors and set deadlines that allow for the best work. They must advocate for our readers throughout the process.

Candidates should be able to lead analytically driven post-mortems to draw takeaways and areas for improvement that can be carried forward to future projects.

The **Director of Experimentation and Projects ** should be an exceptional journalist, and a proven leader who is highly organized, digitally adept, and a natural collaborator. This editor will be part of the newsroom leadership team and will report to the Executive Editor. Newsroom project management experience is preferred.

This editor will directly manage teams of reporters.

**The Dallas Morning News believes a collaborative and inclusive work environment is essential to a thriving workplace for all. We are in search of a diverse group of candidates.**

**Responsibilities**

- Develop, launch and manage experiments to build audience and expand storytelling, working in collaboration with Audience leaders and company stakeholders

- Monitor analytics for innovation opportunities and work with editors to suggest approaches for improvement

- Work with editors to evolve and shape coverage to deepen engagement with our digital audience

- Guide collaborative or complex journalistic investigations and projects from concept to publication, ensuring they stay on schedule, within budget, and meet quality standards

- Facilitate team communication, manage resources, identify risks, and maintain project integrity without dictating journalistic content

- Provide day-to-day leadership and supervision to assigned staff, ensuring operational goals and objectives are met effectively and efficiently

- Responsible for all aspects of employee management, including recruitment, interviewing, selection, onboarding, and retention

- Conduct regular performance evaluations; provide constructive feedback and coaching to support employee development and accountability

- Administer progressive discipline and counseling as needed, in alignment with company policies and procedures

- Oversee scheduling, workload distribution, and delegation of responsibilities to ensure balanced team performance and productivity

**Requirements**

- Five years of experience in editing and/or copy editing

- Bachelor's degree in journalism or related field

**Skills**

- Expert editor, communicator, multitasker

- Adapts quickly to changing technologies and workflows

- Juggles multiple assignments and completes work by deadline

- Communicates clearly and effectively with colleagues

- Motivator and positive influence on bringing people together to reach a goal

- Strong organizational and leadership skills to manage multifaceted projects and new digital product development

- Ability to identify challenges and develop contingency plans to address unexpected issues, ensuring a project's quality and integrity are maintained

- Good news judgment, accuracy, speed, grammatical precision, a flair for headlines

- Proven ability to plan, work in advance and coordinate production

The Dallas Morning News ( www.dallasnews.com ) has been North Texas’ trusted news source since 1885, delivering credible, independent journalism rooted in accuracy, fairness and integrity. Serving more than 4 million people weekly across print, digital and social platforms, the newsroom covers the stories that shape life in Dallas and beyond — from politics and public policy to business, culture and sports. The Dallas Morning News continues to inform, engage and reflect the communities it serves across the region and the state.

**About Hearst Newspapers**

With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Our portfolio also includes several top digital-only news and lifestyle sites such as Chron., CT Insider, MySA and SFGATE, along with marketing services businesses like Medium Giant and entertainment brands such as King Features Syndicate.

At HNP, we’re investing in new and innovative ways to tell stories — growing newsrooms, diversifying tools and evolving platforms — to support the millions of people who trust us each month to help them make decisions, take action and be inspired.

~~Be part of something bigger — Your Headline Awaits~~

Recognizing the diverse needs of our candidates, if you are interested in applying for employment and need assistance or an accommodation to use our website or regarding the application process, please contact us by email at hnpemployment@hearst.com. Please do not use this email address to inquire about the status of applications. We will only respond to inquiries concerning requests for a reasonable accommodation through this email address.

Director of Experimentation & Projects

For over 70 years, Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.

Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with our partners and customers, Samsung is taking the world in imaginative new directions

Industry: Computers and Electronics Manufacturing
Company Size: 1,001-5,000 employees

Samsung Electronics America

**Position Summary**

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

**Role And Responsibilities**

The Samsung North America Shared Service Center Payroll Team is a dynamic, high-energy team providing top-tier payroll management. If you are a customer service-oriented team player at heart, with keen attention to detail and a passion for problem solving, there is no better place for you than Samsung!

As a Payroll Tax & Audit Manager, one of your key objectives in supporting our high-volume processing is to improve accuracy and increase efficiency. In this role, we challenge you to bring your best on a daily basis and welcome your ideas for how to do things differently and better. You will use your well-rounded problem-solving skills to creatively coordinate payroll tax and audit support activities and collaborate with Samsung teams to foster an environment in which continuous improvement is the standard.

In pursuit of success, the NA SSC Payroll Team works cross-functionally with internal partners including Human Resources, HRIS and Benefits to ensure accurate and timely processing of payroll and related transactions.

At Samsung, you have the freedom to provide the expert support that makes our solutions stand out in an increasingly competitive global marketplace.

- Fulfill day-to-day payroll tax and audit management research in support of various payroll service team projects and continuous improvement initiatives

- Develop and maintain various excel and Access “databases” to support audit administration and payroll processes.

- Ensure data integrity and compliance with regulatory standards for payroll tax management

- Effectively manage relationships within defined SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors

- Evaluate processes and procedural documents for increased efficiencies and opportunities for continuous improvement

- Support Payroll Team in delivering high-quality results to payroll customers

- Support reoccurring and ad hoc reporting including production of basic to intermediate reporting to various internal and external stakeholders

- Support continuous, periodic and cumulative audit processes for monthly, quarterly and annual activities

- Perform real-time data stream comparative audits and deliver fall out reports to payroll team, subsidiary stakeholders and/or third-party administrators for expedited resolution

- Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form to technical and non-technical stakeholders

- Other duties as assigned

**Skills And Qualifications**

- 6+ years of US & CAN payroll tax management experience preferably in a 3rd party payroll or shared service environment

- Ability to demonstrate strong customer relationship skills

- Experience with top tier payroll, HRIS and accounting systems (UltiPro, Workday, SAP or similar)

- Ability to troubleshoot and resolve requests using pre-defined and creative solutions

- Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form

- Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals

- Payroll audit, control, quality assurance and/or tax management experience

- Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses

- Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word, PowerPoint and Access

**Key Results Areas**

- Identify and resolve payroll tax exposure areas including registration of accounts, tax audit coordination and tax amendment tracking

- Develop and maintain payroll audit related databases

- Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements

- Ensure key audit and quality control activities are completed according to established schedule and guidelines

- Support team projects and continuous improvement initiative

**Preferred Qualifications:**

- Bachelor's degree preferred

- Basic familiarity with SQL query writing preferred

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

-  Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

-  Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

**Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process**

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Manager, Payroll Tax & Audit Lead

Care.com is where families go to find care and where caregivers go to find meaningful work. Since 2007, over 45 million people have turned to Care.com—across child care, senior care, adult care, pet care and housekeeping. We’re here to make care simpler, smarter and more personal. 

Through Care for Business, Care.com empowers over 700 companies to provide family care benefits to their employees. With HomePay, we make it easier for families to manage household taxes and payroll. 

As moms, dads, pet parents, sons and daughters ourselves, we’re a passionate team of innovators and problem-solvers. We utilize data, AI and cutting-edge solutions to address universal care challenges and build connections. If you’re driven to apply your talents where innovative tech meets heart and want to contribute to a platform that has supported millions of families (and counting!), explore a career with us. 

Care.com is proud to be part of the IAC family.

Industry: Consumer Services
Company Size: 1,001-5,000 employees

Care.com

Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. We're applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, thrive on collaboration, and are all about using your talent for good — Care.com is the place for you.

**Job Description**

As the VP, Deputy General Counsel, you will be a pivotal leader and strategic partner to the executive team, overseeing the legal frameworks for our consumer marketplace and compliance program. This role requires a sophisticated "dual-threat" legal expert capable of managing high-stakes litigation while simultaneously building proactive compliance systems for product and marketing teams.

The ideal candidate will transform the legal function from a gatekeeper into an accelerator, leveraging legal technology and AI to empower our business teams. You will be the primary legal architect for our consumer facing platform’s compliance, trust and safety protocols, and privacy standards.

**Product & Marketing Compliance & Automation**

- Product Counseling: Serve as the lead legal advisor to Product teams throughout the development lifecycle, providing guidance on user flows, payment systems, and rating mechanisms.

- Scalable Compliance Systems: Design and implement "self-help" toolkits, playbooks, and decision trees that empower marketing and product teams to handle routine compliance independently.

- AI: Develop strategy for automating lower-level legal approvals and compliance checks (e.g., marketing copy review, claim verification) through the implementation of AI and legal-tech tools.

- Drafting & Governance: Lead the drafting and maintenance of Terms of Service (ToS), Privacy Policies, and EULAs for our consumer-facing products, ensuring they are legally robust yet accessible.

-  Litigation & Risk Management

- Strategic Oversight: Manage a diverse portfolio of litigation, including class actions, consumer disputes, and regulatory inquiries.

- Counsel Management: Direct outside counsel to ensure high-quality, cost-effective representation and favorable outcomes.

- Feedback Loops: Analyze litigation data and trends to provide actionable insights to the business, mitigating future exposure through product or policy adjustments.

-  Privacy, Trust & Safety

- Data Privacy: Sufficient familiarity with domestic and global privacy laws (CCPA/CPRA, GDPR) to issue spot and ensure "Privacy by Design" is integrated into all consumer platform features.

- Trust & Safety Partnership: Partner closely with the Trust & Safety team to develop and refine protocols for incident response, background checks, and platform integrity.

**Qualifications**

- Legal Expertise: J.D. from an accredited law school and active membership in at least one U.S. state bar.

- Professional Experience: 10+ years of legal practice, including significant in-house experience at a technology or gig-economy platform.

- Dual-Competency: Proven track record of managing outside counsel on complex litigation while providing proactive product and marketing counseling.

- Marketplace Experience: Deep familiarity with issues typical to gig platforms including worker classification, Section 230, FCRA regulations, safety and consumer disputes.

- Writing Skills: Exceptional ability to draft consumer-facing Terms of Use and policies for complex, multi-sided marketplaces as well as responses to escalated customer disputes.

**Preferred Skills & Attributes**

- Business Enablement: A mindset focused on "enabling" the business through education and systems-thinking rather than just spotting risks.

- Executive Presence: Ability to communicate complex legal risks and technological opportunities clearly to the C-Suite and Board.

**Additional Information**

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care.

~~Salary Range: $240,000 - $270,000 + 30% Bonus ~~The base salary range above represents the anticipated low and high end of the national salary range for this position. **Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. ** The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO)

VP, Deputy General Counsel

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