Forsyth County, Georgia, is a community of 200,000+ residents located on the northeastern side of Atlanta's metropolitan area.  With an abundance of natural resources, Forsyth is a great place to live, work and play. 

As trusted stewards of Forsyth County’s future, the elected officials and employees are dedicated to serving the community and to providing effective, professional public service with integrity and a commitment to excellence.


View all current job opportunities: https://www.governmentjobs.com/careers/forsyth

Industry: Government Administration
Company Size: 1,001-5,000 employees

Forsyth County Government

Savvy Admin PROD

Salary

$52,548.00 Annually

Location

Cumming, GA

Job Type

Full-time

Job Number

03601

Department

Employment Services

Opening Date

05/26/2026

Closing Date

6/26/2026 11:59 PM Eastern

- Description

- Benefits

- Questions

Position Information

The purpose of this classification is to provide specialized administrative support for Employment Services programs, functions, and activities, which may involve processing information for various divisions including benefits and wellness, employee relations, risk management, training and professional development

**Essential Functions**

**The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.**

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.

Performs office management functions; coordinates daily activities of assigned department/division; monitors status of projects/workflow and troubleshoots problem situations; works to independently resolve problems and initiates appropriate action/response; coordinates communications and conveys information among department/division personnel; coordinates, conducts, or attends staff meetings to review department plans, progress, budgets, and other activities.

Provides administrative support to department/division management staff; relieves management staff of routine administrative tasks; screens calls, mail, and e-mail messages and initiates appropriate action/response; represents management at meetings as assigned.

Processes human resources and insurance documentation including but not limited to new hire forms, disciplinary paperwork, performance evaluation documentation, separation paperwork, invoices, accident and injury claim information, COI’s, training request, employment verifications, and leave requests ensuring completed documentation is maintained in compliance with applicable record retention and other regulatory requirements; maintains organization’s employee files and other relevant documents and forms.; .

Assures department/division compliance with the Open Records Act. Receives, prepares and processes requests from attorneys or the public.

Ensures county policies remain updated and available; maintain departmental presence on the internal and external websites and the employee app,

Interprets and applies all applicable federal, state, and local policies, procedures, laws, rules, regulations, and standards; initiates any actions necessary to correct deviations or violations.

May serve as Clerk or Assistant Clerk to one or more of the Boards or Committees under the oversight of the Employment Services Department such as the Civil Service Board, County's Safety Committee, Executive Risk Committee, and/or Administrative Committee. Responsibilities in this capacity may include: coordinating and attending committee meetings; reserving meeting room locations; issuing proper publication and posting of open meetings and notifications to stakeholders; recording and transcribing meeting minutes; maintaining records of committee activities in adherence with record retention guidelines; and maintaining member information including term limits and expirations, and coordinating nominations, qualifications, and/or election of Board members in accordance with applicable policy.

Coordinates various employment activities; such as drug screens; background screening; MVR’s, I9 verifications, FMLA, Military Leave, trainings, orientations, and monitors billing for various services. Assists with the coordination of drug-free workplace federal programs, pre-employment, post-accident and return from leave screenings .

Serves as a liaison between County employees and management and leadership as appropriate. Receives and responds to questions from potential applicants and employees.. Escalates employee concerns, as needed, to supervisor and/or Department Head. Maintains confidentiality of employee information, departmental issues and documentation, other personal identifiable information and HIPAA compliance.

Processes a variety of documentation associated with department operations, within designated timeframes and per established procedures; distributes documentation or retains records as appropriate.

Performs customer service functions; provides information and assistance to employees, supervisors, managers, directors, or other individuals regarding employee issues, benefits, rules/regulations, procedures, timeframes, forms, or other issues; responds to routine questions or complaints; initiates problem resolution.

May perform research, data collection, and analysis of data and provides recommendations to management staff for safety, risk, and loss control training and initiatives; coordinates recurring safety training with instructors and employees; assists with training as needed.

Prepares or completes various forms, reports, correspondence, meeting minutes, spreadsheets, or other documents.

Receives various forms, reports, correspondence, drug screening results, invoices, laws, policies, procedures, professional journals, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.

Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, e-mail, Internet, or other computer programs; performs basic maintenance of computer system and office equipment, such as replacing paper, ink, or toner.

Maintains file system of official employment records and other files/records; prepares departmental files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files.

Monitors inventory of office forms and supplies related to individual’s projects; ensures availability of adequate materials to conduct work activities; provides notice for new/replacement materials; coordinates printing of forms or other documents as needed.

Communicates with supervisor, employees, applicants, supervisors, managers, other departments, County officials, committee members, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Maintains a comprehensive, current knowledge of applicable laws/regulations; reads professional literature; attends workshops and training sessions as appropriate.

**Additional Functions**

Performs general/clerical tasks, which may include verifying employment references, typing documents, making copies, sending/receiving faxes, or processing incoming/outgoing mail.

Provides assistance to other employees or departments as needed.

**Minimum Qualifications**

Performs other related duties as required

High school diploma or GED; supplemented by three (3) year previous experience and/or training involving human resources office administration, insurance administration, office administration, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

**Benefits Provided By Forsyth County To Full-time Employees**

**Personal Leave Accrual**

**Personal Leave Shall Be Accrued As Follows**

0 - 4 Years - 20 days per year - 6.16 hours per pay period

5 - 14 Years - 25 days per year - 7.70 hours per pay period

15+Years - 30 days per year - 9.24 hours per pay period

**Observed Holidays**

New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).

**Medical Insurance**

The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.

- Aetna Choice POS II - $2000 Individual Deductible (Basic Plan)

- Aetna Choice POS II - $1000 Individual Deductible (Plus Plan)

- Kaiser Permanente HMO- $0 Individual Deductible

**Dental Insurance**

The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:

- Base $1,000 Plan

- Buy-Up $1,500 Plan

**Vision Insurance**

The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.

**Basic Life & AD&D Insurance**

The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit.

**Disability Insurance – Short Term and Long Term**

100% paid by Forsyth County. Eligibility begins date of hire.

**Short Term Disability ** – 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.

**Long Term Disability ** – 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).

**Additional Life Insurance And AD&D**

Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children.

**Retirement Plan (401K)**

Fully vested at five years of employment – 20% graduated vesting annually. Eligible to begin contributions immediately upon hire.

**Six Months through One Year of County Service**

Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That’s a 100% return on the first 5% of pay you save.

**Years One through Five**

Forsyth County “seeds” your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay.

**Years 5 through 10**

The County continues its automatic “seed” contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%.

**After 10 Years of Service**

You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to “seed” your account each year increases to 7.5% of your pay.

01

Do you have a high school diploma or a G.E.D?

- Yes

- No

02

Do you have at least three (3) year previous experience and/or training involving human resources office administration, insurance administration, office administration, data entry, and personal computer operations?

- Yes

- No

Required Question

Employer Forsyth County

Address 110 East Main Street

Suite 230

Cumming, Georgia, 30040

Phone (770) 781-3088

Website http://agency.governmentjobs.com/forsyth/default.cfm

Employment Services Specialist

Part of the Upstream Rehabilitation family of clinical care, BenchMark Physical Therapy is a leading operator of outpatient physical therapy clinics in the United States. Founded in 1995 with a single center in Ooltewah, Tennessee, BenchMark Physical Therapy quickly grew to deliver physical therapy services through an expanding network of hundreds of clinics nationwide.

We built our business to provide exceptional patient care, empower our clinicians with the best possible education, and give back to our communities. Our physical therapists know that connecting with patients on a personal level helps to build trust. This trust is crucial in allowing patients and physical therapists to work together to make the best use of our advanced certifications and refined techniques. Our patient-centered approach to physical therapy leads to more positive outcomes for patients and physical therapists.

We believe in the professional development of our people and invest in advanced educational opportunities so they can better meet the needs of patients. Our ever-growing number of Certified Manual Therapists and board-certified Orthopedic Specialists lets us offer more treatment options to support a wide range of patients. We also believe in measuring our progress with patients and physical therapists to evaluate and optimize results continually.

Our success has several contributing factors:

Hiring the right therapists; those with both academic and clinical excellence
Unparalleled customer service and best-in-class patient care
Local and regional density
We strive to provide an inclusive work environment that celebrates differences and appreciates patients and practitioners alike for the incredible value they bring to our communities. In addition, we are committed to DEI and focusing on diversifying our workforce at every opportunity.

Industry: Hospitals and Health Care
Company Size: 501-1,000 employees

BenchMark Physical Therapy

**Job Description**

**Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cumming, GA!**

~~Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?~~

**What is a Patient Care Coordinator?**

- A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.

- Our Patient Care Coordinators have excellent customer service skills.

- Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

**A day in the life of a Patient Care Coordinator:**

- Greets everyone who enters the clinic in a friendly and welcoming manner.

- Schedules new referrals received by fax or by telephone from patients, physician offices.

- Verifies insurance coverage for patients.

- Collects patient payments.

- Maintains an orderly and organized front office workspace.

- Other duties as assigned.

**Fulltime positions include:**

- Annual paid Charity Day to give back to a cause meaningful to you

- Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance

- 3-week Paid Time Off plus paid holidays

- 401K + company match

**Position Summary:**

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

**Responsibilities:**

- Core responsibilities

- Collect all money due at the time of service

- Convert referrals into evaluations

- Schedule patient visits

- Customer Service

- Create an inviting clinic atmosphere.

- Make all welcome calls

- Monitor and influence arrival rate through creation of a great customer experience

- Practice Management

- Manage schedule efficiently

- Manage document routing

- Manage personal overtime

- Manage non-clinical documentation

- Manage deposits

- Manage caseload, D/C candidate, progress note, and insurance reporting

- Monitor clinic inventory

- Training

- o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.

- Complete quarterly compliance training.

**Qualifications **:

- High School Diploma or equivalent

- Communication skills – must be able to relate well to Business Office and Field leadership

- Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision

- As a member of a team, must possess efficient time management and presentation skills

**Physical Requirements:**

- This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.

- This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.

- This position is subject to sedentary work.

- Constantly sits, with ability to interchange with standing as needed.

- Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.

- Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.

- Constantly uses repetitive motions to type.

- Must be able to constantly view computer screen (near acuity) and read items on screen.

- Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.

- Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.

- Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

**Click Here To Learn Even More About Upstream**

~~Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law. ~~

Patient Care Coordinator

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