Harrah's Council Bluffs Casino & Hotel, Horseshoe Casino Council Bluffs, and the Hilton Garden Inn Omaha East/Council Bluffs are a part of Caesars Entertainment, the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada more than 75 years ago, Caesars has grown through the development of new resorts, expansions and acquisitions, and now operates casinos on four continents. Our employees are a diverse, committed team of people who strive for excellence each and every day. At Caesars Entertainment, we understand everyone has special talents. We strive to help individuals make the most of their abilities in the pursuit of their career goals. After all, energy, excitement and entertainment are what make Caesars the leader in the casino industry.

DO EXCITING WORK
With more than 100 million visitors per year, thousands of live entertainment shows, hundreds of bars and restaurants, and 50 casinos operated in 13 U.S. states and five countries, we offer endless career opportunities that will put you in the center of the action. Caesars builds loyalty and value with guests through a unique combination of great service, unbeatable gaming, hospitality and entertainment offerings, operational and technology excellence and industry-leading corporate citizenship.

Industry: Gambling Facilities and Casinos
Company Size: 1,001-5,000 employees

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn

Savvy Admin PROD

**Responsibilities**

- Checking guests in and out of the hotel.

- Standing and maneuvering in confined area.

- Greeting and conversing with customers in English.

- Speaking clearly and communicating with guest in noisy environment.

- Responding to visual and oral signals.

- Using color monitors on computer screens.

- Addressing concerns and questions.

- Giving friendly, excellent service.

- Processing cash transactions accurately.

**Qualifications**

- Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.

- Previous computer and front desk experience preferred.

- Excellent guest communication skills.

- High school graduate or equivalent.

- Basic computer knowledge.

**About Us**

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.

Guest Service Agent (Harrah's Hotel)

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