As a global engineering firm, we design infrastructure solutions that connect and elevate communities. That means enhancing conventional designs with smarter, more resilient systems. Connecting gridlocked populations with better means of mobility. Stewarding precious resources with more sustainable solutions. And solving our client’s unique challenges with innovative and technically advanced approaches.

Industry: Civil Engineering
Company Size: 1,001-5,000 employees

TYLin

Savvy Admin PROD

**TYLin ** is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable solutions.

**Job Summary**

Responsible for developing, executing, and overseeing integrated internal and external communications strategies that strengthen the organization’s brand, enhance employee engagement, and support business objectives. Ensure that internal and external communications touchpoints align with growth strategies and all messaging is appropriate and consistent across all media.

Working closely with leaders, regional teams, and technical experts, translate complex engineering concepts into compelling narratives that resonate with employees, clients, and external stakeholders worldwide.

**Responsibilities & Qualifications**

**Global Internal Communications**

- Develop and execute internal communication strategies and campaigns that align a diverse workforce with company priorities, strategy, and culture

- Craft messaging for organizational updates, transformation initiatives, and change management

- Create and manage content for various global channels (e.g., intranet, newsletters, town halls)

- Support employee engagement initiatives, including global campaigns, recognition programs, and culture-building efforts

- Ensure consistency of messaging across regions, practices, sectors, and markets while allowing for local relevance

**External Communications**

- Develop and implement external communications strategies and partner with marketing on growth campaigns that elevate the organization’s reputation.

- Partner with technical leaders and experts to position the firm as an industry thought leader across key markets

- Produce and support content for external platforms, including website, social media, and client-facing materials

- Identify opportunities to showcase major projects, innovations, and technical expertise

**Technical Storytelling and Content Development**

- Create high-quality content for a variety of audiences and channels

- Maintain and enforce brand voice, messaging, and visual identity standards

- Translate complex engineering and infrastructure topics into clear, engaging, and accessible content for diverse audiences

- Write and edit a wide range of materials, including executive communications, project profiles, case studies, and articles

- Ensure all content reflects the organization’s brand voice, technical excellence, and strategic priorities

**Strategic Communications and Change Management**

- Develop communication plans that support business transformation, mergers and acquisitions, and strategic initiatives

- Anticipate communication risks and develop proactive mitigation strategies

**Measurement and Continuous Improvement**

- Establish and track KPIs to measure the effectiveness of communication strategies and campaigns

- Analyze engagement data and feedback to refine messaging and channels

- Continuously improve processes, tools, and content approaches to meet the needs of a global organization

**Qualifications**

- Bachelor’s degree in communications, public relations, marketing, journalism, or a related field

- 5–8+ years of experience in internal and/or external communications, preferably within engineering, infrastructure, or professional services

- Proven ability to communicate complex technical concepts clearly and effectively

- Exceptional writing, editing, and storytelling skills

- Experience working with senior leadership and managing sensitive communications

- Strong project management skills with the ability to manage multiple priorities and deadlines

- Proficiency in digital communication tools, content management systems, and analytics

**Preferred Qualifications**

- Experience supporting global or multi-regional organizations

- Familiarity with change management and employee engagement strategies

- Experience supporting mergers and acquisitions or large-scale organizational change

**Key Competencies**

- Strategic thinking with a global mindset

- Technical curiosity and ability to learn complex subject matter

- Collaboration across cultures and geographies

- Strong judgment and attention to detail

- Agility in a fast-paced, project-driven environment

**Additional Information**

T.Y. Lin is committed to pay equity. As part of that commitment, we have provided the base compensation range of $96,000 - $144,000 annually for this position and local market. We recognize that each candidate brings a unique set of skills, experience, education and competencies to the table that will be reflected in our offer.  TYLin is proud to offer exciting career development opportunities.

T.Y. Lin International is an equal opportunity employer and we prohibit discrimination and harassment of any type as protected by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**TYLin **offers a comprehensive total rewards package. Our benefits may include extensive medical, disability and life insurance coverage, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions.

We encourage all candidates to explore our total rewards offering.

Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application.

**TYLin **is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.

Communications Manager, Global Communications Center of Excellence Lead

Real-world work. Consistent standards. Long-term growth.

Industry: Advertising Services
Company Size: 11-50 employees

NextGen USA

**Customer Service Representative **

📍 Miami-Dade County, FL

🕒 Full-Time

Are you outgoing, people-focused, and ready to grow your career? We’re looking for a **Customer Service Representative ** to join our team and deliver exceptional, face-to-face customer experiences.

If you enjoy meeting new people, working in a fast-paced environment, and being part of a high-energy team — this is your opportunity.

🌴 **Why You’ll Love Working With Us **

- Work in beautiful **Miami-Dade County **with a dynamic, diverse team

- Opportunities to travel and attend exciting events

- Fast-track career growth into leadership and management roles

- Hands-on training and mentorship (no boring desk job!)

- Work with well-known brands and build real-world experience

💼 **What You’ll Do **

- Engage with customers face-to-face in a friendly and professional manner

- Answer questions and provide helpful, clear information about products and services

- Identify customer needs and recommend the best solutions

- Deliver a positive, memorable experience that keeps customers coming back

- Support team goals by contributing to daily and weekly targets

- Stay up to date on current promotions, products, and offerings

🎯 **What We’re Looking For **

- 1–3 years of experience in customer service, hospitality, retail, or events (preferred)

- Strong communication skills and a confident, outgoing personality

- Someone who thrives in a **people-focused, high-energy environment **

- Positive attitude, reliability, and a team-player mindset

- Ability to multitask and stay organized in a fast-paced setting

💰 **What We Offer **

- Competitive pay + performance-based bonuses

- Paid training and ongoing development

- Travel opportunities (optional but available)

- A fun, social, and supportive team culture

- Clear path to advancement in customer experience and sales

🚀 **Perfect For Candidates Who Are: **

- New to Miami area and looking for a fast-paced opportunity

- Coming from sales, hospitality, retail or service industries

- Recent graduates or career changers

- Motivated by growth, income potential, and team culture

**Ready to grow your career in the Miami area? **

Apply today and be part of a team that values energy, opportunity, and success.

📩 Submit your resume to be considered

🎥 Virtual interviews will be held via Zoom starting this week

Customer Service Representative

**Job Title: Customer Service Representative **

**Location: ** Coral Gables, FL

**Job Type: ** Full Time

**About Us **

As a CSR, you’ll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We’re building a team that values integrity, performance, and people—and we want you to be part of it.

**Job Summary **

As a Customer Service Representative you’ll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.

**Key Responsibilities **

• Engage with customers face to face providing friendly support

• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions

• Handle inquiries related to pricing and general information

• Achieve individual and team sales targets through excellent service and persuasive communication

• Maintain up-to-date knowledge of our client's products and services

**Qualifications **

- 1–3 years of experience in customer service, event coordination, or hospitality

- Excellent verbal and written communication skills

- Strong problem-solving skills and the ability to stay calm under pressure

- High attention to detail and exceptional organizational skills

- Positive, team-oriented attitude with a passion for creating memorable experiences

**What We Offer **

- Competitive salary and benefits package

- Opportunity to travel (as applicable)

- Fun, collaborative, and creative work environment

- Clear growth path in the customer experience and sales

- Exposure to exciting high-profile brands

**How to Apply **

We’d love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

Find Steward jobs in Coral Gables, FL with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.