The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by assets & serves approx. 28 million customers in a number of locations in key financial centres around the globe. With over 95,000 employees, TD ranks among the world's leading online financial firms, with more than 17 million active online and mobile customers. Delivering legendary customer experiences is who we are & is part of our goal to be the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.

Industry: Banking
Company Size: 10,001+ employees

Savvy Admin PROD

**Work Location:**

Colchester, Connecticut, États-Unis d'Amérique

**Hours**

40

**Pay Details**

$23.75 - $31.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

**Line Of Business**

Services bancaires personnels et commerciaux

**Job Description**

The Banking Associate is a professional in banking, plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.

**Depth & Scope**

- Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services

- Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations

- Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer

- Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience

- Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert

- Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking

- Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization

**Education & Experience**

- High school diploma or GED

- 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred

- Demonstrated Customer Service skills preferred

- Ability to work during operating hours to include evenings, weekends and holidays as scheduled

- Teller experience preferred

- Required to complete Teller training and part 1 of platform training upon hire

- Strong organization skills to handle multiple tasks in a fast-paced environment

- Excellent communication skills with ability to be concise, clear and consistent

- Demonstrated effective problem-solving skills

- Demonstrated ability to schedule and prioritize work

- Demonstrated ability to work independently and within deadlines

- Sound judgment in decision making and problem solving

- Proficient in Microsoft Office

- Notary License preferred

**Customer Accountabilities**

- Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers

- Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral

- Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings

- Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert

- Understands and supports the Bank's customer service strategy

- Considers the impact of decisions on the well-being of TD, its customers and stakeholders

- Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers

- Ensures tasks are performed within established policy and procedures

- Successfully completes all required job specific, compliance-related training

- Understands, utilizes and follows compliance/risk and control programs

- Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans

- Is knowledgeable of and complies with TD Code of Conduct

**Shareholder Accountabilities**

- Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer

- Accurately processes cash/deposit/withdrawal transactions and other account servicing requests

- Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address

- Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents

- Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions

- Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR

- Follows policy and procedure for Customer Authentication

- Acts as Dual Control agent when required

- Follows all required open/close procedures

**Employee/Team Accountabilities**

- Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of

- the team

- Be an active participant in personal performance and development activities

- Acts as a brand champion both internally and externally

- Collaborates with team members in contributing to the success of the team and organization

- Partners as a team player

- Actively seeks opportunities to improve delivery of work with high attention to quality standards

- Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills

- Positively embraces change

- Adheres and participates in TD's Shared Commitments

- Models quality service at every Customer interaction

- Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience

- May train and act as a mentor to newer colleagues

**Physical Requirements**

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Frequent

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Continuous

Sitting – Frequent

Standing – Frequent

Walking – Frequent

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Occasional

Squatting – Occasional

Bending – Occasional

Kneeling – Occasional

Crawling - Occasional

Climbing – Occasional

Reaching overhead – Occasional

Reaching forward – Occasional

Pushing – Occasional

Pulling – Occasional

Twisting – Occasional

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

**Who We Are**

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

**Our Total Rewards Package**

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

**Additional Information**

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

**Training & Onboarding**

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

**Interview Process**

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

**Accommodation**

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Banking Associate - Colchester, CT

Heartstrings Pet Hospice & In-Home Euthanasia is a network of dedicated veterinarians with a mission to ensure a tranquil end-of-life journey for every pet. We prioritize preserving the profound human-animal connection during this challenging phase and take pride in collaborating with caring and empathetic veterinarians.

We firmly believe in providing aging pets with a serene, individualized end-of-life journey, guided by the understanding that pets are cherished family members. Our commitment is rooted in the belief that pets should depart on their own terms, in the comfort of their homes, and surrounded by the love of their human companions.

Our veterinarians are profoundly dedicated to the practice of veterinary hospice and euthanasia, driven by the conviction that pets are family. We maintain a robust network of doctors who communicate continuously, discussing innovative medical protocols and leading in the emerging field of veterinary medicine. Our passion for animals and our understanding of the grief experienced when losing a family member transcend species boundaries.

Industry: Veterinary Services
Company Size: 11-50 employees

Heartstrings Pet Hospice & In-Home Euthanasia

**In-Home Veterinarian — Heartstrings Pet Hospice**

**New London, Brooklyn, Colchester, East Lyme, Montville - Connecticut & Surrounding Areas**

At Heartstrings Pet Hospice, we believe veterinarians deserve a career built around compassion, balance, and purpose without corporate pressure or restrictive non-compete agreements.

As a P**rivate, Family-Owned Veterinary practice **, we are committed to supporting our doctors both professionally and personally while providing exceptional end-of-life care for pets and the families who love them.

Our veterinarians provide:

-  In-home euthanasia

-  Hospice & palliative care

-  Quality-of-life consultations

-  Compassionate family support

This is an opportunity to practice meaningful medicine with unhurried appointments, flexible scheduling, and a leadership team that genuinely values your well-being.

**Why Veterinarians Choose Heartstrings**

-  Private Family-Owned Practice

-  No Non-Compete Agreements

-  Flexible Full-Time & Part-Time Schedules

-  Unrushed Appointments

-  Supportive & Collaborative Culture

-  Fear Free & Compassion-Focused Care

-  Meaningful Work That Truly Makes a Difference

-  Dedicated Leadership & Ongoing Mentorship

-  Excellent Work-Life Balance

**Requirements**

**Requirements**

-  DVM/VMD/BVMS

-  Valid Driver's License

-  Ability to Work Independently in a Mobile Environment

-  Weekend Availability (Rotational)

-  Ability to Lift up to 50 lbs Unassisted

**Benefits**

**Benefits Include**

-  Competitive Compensation

-  Generous Bonus Opportunities

-  401(k) with Company Match

-  Medical, Dental & Vision Insurance

-  CE Allowance & PTO

-  Mileage Reimbursement

-  Paid Time Off

-  Wellness Support

-  Short & Long-Term Disability

-  Company-Paid Life Insurance

-  Paid Parental Leave

-  Pet Insurance

At Heartstrings Pet Hospice, we believe end-of-life care is one of the most important gifts a veterinarian can provide. If you're looking for a career where you can reconnect with why you became a veterinarian while being genuinely supported by your team, we would love to speak with you.

**Heartstrings Pet Hospice**

Compassion

-  Dignity

-  Respect

-  Empathy

**Apply or learn more:**

🌐 **www.heartstringspethospice.com**

📧 **careers@heartstringspethospice.com **

Full & Part-Time Mobile Veterinarian - New London, Connecticut

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