Our Vision:
Leading innovation and infrastructure growth as the most trusted provider of packaged pump stations.

Excel Fluid Group is a North American focused business specializing in the supply of Fluid Transfer Equipment and Complete Package Pump Stations. Experience built up over the last 30 years in supplying pumping solutions to the market ensures accurate product selection for a long term, cost effective answer for any application.

Industry: Machinery Manufacturing
Company Size: 11-50 employees

Excel Fluid Group

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Field Service Technician

This is a fulltime first shift position (Monday – Thursday) 10 Hour Shifts Typical with Overnight Travel Required

**Position Overview**

We are seeking a Field Service Technician with a strong electrical background to join our team. This position is responsible for performing electrical diagnostics, repairs, and maintenance of pump stations and control systems, as well as overseeing new installations on project sites. This role reports to the Field Service Manager, who will provide technical guidance and support documentation for all service visits.

**Duties & Responsibilities Would Include But Not Limited To**

- Perform field installation, electrical wiring, and commissioning of packaged pump stations.

- Troubleshoot, repair, and test electrical control panels, alarm systems, and mechanical components.

- Conduct diagnostics and repair of VFDs, relays, motor controls, level sensors, and float switches.

- Identify and report deficiencies in electrical and mechanical systems during scheduled maintenance.

- Read and interpret wiring diagrams, schematics, and electrical blueprints.

- Oversee the quality and execution of pump station installations on job sites.

- Perform scheduled preventative maintenance and safety inspections on sanitary lift stations.

- Open wet wells, clean and test floats for automated operation and alarms.

- Accurately gather and document asset information and service records.

- Communicate findings and recommendations to customers and internal teams in a professional manner.

- Develop new business opportunities by building relationships through field visits and service interactions.

- Collaborate with municipalities, engineers, and construction firms to identify upcoming projects and service needs.

- Ensure compliance with OSHA standards, confined space entry procedures, and all company safety practices.

- Maintain a clean and organized work environment, adhering to all company SOPs and documentation requirements.

- Perform other duties as assigned.

**Skills & Qualifications**

- Valid driver’s license required.

- Confined Space and OSHA 10 certifications (or willingness to obtain).

- Ability to pass background check, drug screening, and reference check.

- Ability to obtain and maintain a DOT medical card and clean driving record.

- Strong working knowledge of electrical systems preferably related to pumps motors, pump stations and control panels.

- Mechanical aptitude, especially with lift stations, piping, and valves.

- Availability to report to our Brook Park, OH facility for training and non-field workdays.

- Willingness to travel for service calls

**Physical Requirements**

- Comfortable working in confined spaces and wet well environments.

- Ability to lift and carry equipment weighing 25–50+ pounds.

- Ability to kneel, bend, stoop, crawl, and reach in tight or enclosed areas for extended periods

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Additional Notes

~~Limitations and Disclaimer~~

~~The above job descriptions are meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the positions.~~

~~All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.~~

~~This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.~~

~~Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. ~~

Field Service Technician

K Group Companies is a group of companies located in Grand Rapids, MI, focused on providing technology solutions for many markets throughout North America, since 1980.

The IT service companies that are a part of the K Group family include Standard Computer Systems, INC, the Standard Computer Systems Office Automation Group, Data Consultants, INC, K-Data Systems, LLC and Riverview Service.

Our offerings include solutions such as managed IT services, web & application development, physical security integration, office equipment solutions and a state-of-the-art data center.

Industry: IT Services and IT Consulting
Company Size: 51-200 employees

K Group Companies

**Field Service Technician Level II Overview:**

We are seeking a dedicated **Field Service Technician II ** to join our team and serve our clients in the **Columbus, Ohio ** area!

The **Field Service Technician Level II **will not only carry out the essential responsibilities expected of a Level 1 installer but will also demonstrate advanced skills, training, certifications, and leadership abilities necessary to lead installation teams effectively. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level. The multifaceted position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.

**Field Service Technician Level II Responsibilities:**

-  Execute all Level I installer roles and responsibilities, following our comprehensive documentation to uphold the highest standards of installation and service

-  Demonstrate exceptional organizational skills in handling project and service tickets, ensuring streamlined interaction and prompt updates in alignment with assignments

-  Exhibit a deep understanding of project scopes and service expectations taking full accountability for assigned tasks, and consistently delivering outstanding results

-  Assume leadership responsibilities by delegating tasks within the team’s capabilities, fostering a collaborative environment that encourages growth and productivity

-  When leading a team, mentor Level 1 installers, maintaining high standards, and actively seeking their feedback for continuous improvement

-  Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers as needed, ensuring seamless project execution

-  Showcase expertise in working with nurse call systems, card access systems, and video surveillance products, contributing to the successful implementation of diverse projects

-  Purse ongoing professional development opportunities, with a particular focus on leadership and communication skills, to further enhance contribution to the team

-  Skillfully perform Factory Authorized Testing (FAT) of products before installation, ensuring all systems meet the highest quality and performance standards

-  Demonstrate proficiency in system configuration and the successful commissioning of systems, providing clients with reliable and fully operational solutions

-  Embrace the flexibility of the role by willingly accepting additional job duties that may be assigned in the course of our business operations, further enriching the dynamics of this job description

**Field Service Technician Level II Qualifications:**

-  Minimum 2 years with a previous construction trade

-  Advance knowledge of electricity (high and/or low voltage)

-  Hands-on/field experience from previous work experience

-  Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc)

-  Ability to identify and use common low voltage cabling

-  Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing

-  Ability to read architectural drawings

-  Team management/supervisor experience

-  Previous experience completing projects within scope

-  Previous experience with service ticketing processes

-  Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems

-  Excellent communication skills

-  Must have valid US Driver’s license

**About K Group Companies**

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

**Why Work Here?**

~~“Great, focused, team environment.”~~

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

**Compensation And Benefits**

-  Competitive base salary based on experience

-  Bonus and commission programs

-  Paid Time Off (PTO)

-  Volunteer Paid Time Off (VTO)

-  100% employer paid family health insurance premium

-  100% employer paid disability insurance

-  100% employer paid dental & vision insurance

-  401k with Safe Harbor contributions from company annually

-  Profit sharing opportunities

Field Service Technician Level II - Columbus, Ohio

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