Metrolina Greenhouses is a family-owned, wholesale plant and services company that was founded in April 1972. Our Huntersville location is the largest single-site heated greenhouse in the United States at 200 acres under glass.  In addition we have approximately 30 acres of outdoor growing space and are still expanding. We also have a second location in York S.C. that has 200 acres of outdoor growing space for perennials.

Industry: Horticulture
Company Size: 501-1,000 employees

Metrolina Greenhouses INC

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**Job Summary**

The Director, Sales leads one of Metrolina’s Customer Retail Teams and serves as the strategic and operational owner for the assigned key customer. This role is accountable for driving profitable top-line growth, ensuring customer alignment, and delivering disciplined execution across the sales organization. The Director leads and integrates the efforts of the Key Account Manager, Marketing Manager, Field Sales Representative (retailer applicable), and merchandising teams (retailer applicable) to translate customer strategies into actionable plans that drive results across the Customer’s corporate, regional, and store levels. Through data-driven analysis, seasonal forecasting, and continuous refinement of sales strategies, this position ensures alignment between customer objectives and Metrolina’s operational and financial goals while serving as the senior customer advocate.

Key Responsibilities

Strategic Sales Leadership & Customer Alignment

- Own overall sales strategy and annual revenue targets for assigned customer.

- Lead development and execution of Joint Business Plans, line reviews, ensuring alignment with customer priorities, KPIs, seasonal initiatives, and Metrolina capabilities.

- Analyze sales performance, forecasting accuracy, and profitability to identify risks and opportunities.

- Ensure sales strategies align with company objectives for growth, innovation, and cost efficiency.

- Serve as senior escalation point for complex customer issues, negotiations, and performance challenges.

Team Leadership & Development - Lead the Key Account Manager, Marketing Manager, and Field Merchandising Teams

- Provide strategic direction and coaching to ensure account-level strategies support both customer initiatives and greenhouse production requirements.

- Review forecasts, analytics, and P&L performance to ensure data-driven decision making.

- Partner with the KAM and marketing manager on pricing strategies, program development, and risk mitigation (credits if applicable, claims, item setup accuracy).

- Align go-to-market strategies promotions with customer insights, category trends, and omnichannel opportunities support Joint Business Plans and sales objectives.

- Partner on line reviews, program launches, and seasonal storytelling to drive sell-through.

Sales Execution & Performance Management

- Monitor sales targets, execution standards, and KPIs across the sales organization.

- Translate strategic plans into clear priorities for sales, marketing, and field teams.

- Assess sales efficiency and effectiveness, make adjustments as market conditions evolve.

- Ensure strong communication rhythms between account teams and field operations.

- Balance short-term execution needs with long-term customer development

- Provides direction and prioritization for field sales resources in partnership with key account team.

Cross-Functional Collaboration

- Partner closely with Product Development and Marketing to create compelling, insight-driven programs.

- Collaborate with Demand Planning and Replenishment to align forecasts with production capacity.

- Support initiatives that improve operational efficiency and reduce non–value-added work.

- Act as a change agent by driving new processes, tools, and ways of working.

Skills & Competencies

- Strategic Leadership: Ability to translate customer and consumer insights into actionable sales strategies.

- People Leadership: Proven experience leading, coaching, and developing high-performing teams in fast pace dynamic environment.

- Customer Advocacy: Strong ability to represent customer needs while protecting Metrolina’s profitability and operational integrity.

- Analytical & Financial Acumen: Comfortable using data, forecasting models, and P&L insights to guide decisions including proformas, line reviews, and promotional strategies.

- Cross-Functional Influence: Skilled at aligning diverse teams around shared goals.

- Change Leadership: Ability to lead through complexity and evolving market dynamics.

- Communication Excellence: Strong verbal, written, and presentation skills at all organizational levels.

- Comfortable working in a fast-paced, seasonal, and customer-driven environment.

**Minimum Qualifications**

- Bachelor’s degreerequired,Advanced degree preferred.

- 10+ years of relevant sales experience.

- 5+ years of sales leadership experience.

- Ability to travel up to50% of the time.

- Knowledge of horticulture, agriculture, or seasonal consumer goods is a plus.

Job Setting & Physical Demands

This is a hybrid role that includes work in an indoor office environment as well as warehouse and outdoor settings. The position may involve varying weather conditions, dust, and allergens. The role requires the ability to sit, stand, bend, reach, squat, and twist regularly, and to lift up to 35 pounds unassisted and 50 pounds with assistance. Travel between locations may be required. Fluency in reading, writing, and speaking English is required.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Manager - Key Account

Rosenberg USA is a fan manufacturer specializing in motorized impeller technology. Manufactured in Kunzelsau, Germany, our USA office is located just outside of Charlotte, North Carolina, and carries a wide variety of fan options from AC, DC, and EC fan/motor options. The Rosenberg Group is made up of (3) three manufacturers: Rosenberg / ECOFIT / ETRI.

Rosenberg USA provides sales and support for various industries such as HVAC, avionics, railway, clean room, data centers, medical/healthcare, equipment cooling, and wind turbine applications (to name a few).  

Our RoVent Selection Software is openly available from our website and contains performance curve, drawings, 3D .STP files, and other helpful tools for finding a fan for your solution. 

Let our staff help find the perfect fan for your solution.

Industry: Industrial Machinery Manufacturing
Company Size: 11-50 employees

Rosenberg USA

**Customer Service Representative **

**Location: ** Indian Trail, NC (Charlotte Metro Area)

**Type: ** Full-Time, Permanent

**About Rosenberg USA **

Rosenberg USA, Inc. is the American subsidiary of the Rosenberg Group, a world-class leader in air movement innovation. From our headquarters in Indian Trail, NC, we provide sales, engineering, and technical support for high-performance fan and motor technology used in HVAC, data centers, and renewable energy sectors. We pride ourselves on combining German engineering excellence with a customer-first American spirit.

**Your Role **

As part of our Customer Service team, you will be an integral part of our Sales Department supporting Regional Sales Managers, as well as customers, before during, and after purchases. You will manage order entry for your designated region and provide sales reporting as needed to promote growth throughout the region.

**Key Responsibilities: **

- **Quotations: ** Assist with the preparation of quotes (including lead time information, terms of delivery and payment).

- **Sales: ** Assist with Sales orders – Order entry, check factory order dates against Sales Order confirmation and communicate with customers.

- **PO Processing: ** Accurate order entry.

- **Inventory: ** Coordinate with internal teams on product availability and shipping.

- **Product Returns: ** Assist with claims (RMA) process.

- **Documentation: ** Keep shared files on the file server and files in document management system (DocuWare) up to date.

- **Reporting: ** Help with preparing Sales reports.

**Your Profile **

- **Education: ** High School Diploma or GED required.

- **Background: ** Minimum of 3 years customer service or sales support experience.

- **Software: ** Proficiency with MS Office (Word, Excel) is essential. Experience with ERP software is a plus.

- **Mindset: ** A detail-oriented team player with strong verbal and written communication skills.

**Benefits at Rosenberg USA **

- **Competitive Compensation: ** Market-aligned salary based on experience.

- **Healthcare: ** Comprehensive Medical, Dental, and Vision insurance plans.

- **Retirement: ** 401(k) plan with company matching to support your long-term financial goals.

- **Paid Time Off: ** Generous PTO and paid holidays.

- **Professional Growth: ** Opportunity to grow with a company that is moving forward and experiencing exponential growth.

- **Work Environment: ** A clean, modern facility with a family-oriented atmosphere and collaborative team culture.

**Apply Today **

- Ready to join a leader in green technology? Please submit your resume and cover letter, including your salary expectations and availability, to our HR Department.

Customer Service Representative

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