Here at Collette, we’ve been guided travel experts for nearly 100 years. We offer more than 160 tours to destinations on all seven continents. Drawing on our rich history, we are driven by our values of caring more and doing more for our guests. Our Headquarters are located in Pawtucket, Rhode Island with divisions in the United Kingdom, Canada, and Australia.
 
Our global team is comprised of caring travel professionals who believe that travel is vital to a life well-lived, and we take immense pride in delivering extraordinary travel experiences that enhance the lives of our guests and enrich the many communities where we give back. From our charitable Collette Cares initiatives to our support of the travel professional community, we seek to build connections that make a positive impact.

With a carefully curated selection of land tours, river cruises, rail journeys, small group tours, and single hotel city stays, we provide our guests with cultural experiences that go far beyond the ordinary. From Italy to Australia to America’s National Parks and beyond, our team of experts has created immersive itineraries that deliver exceptional value along with the kind of inspiring moments that make travel so special. 

Combining passion and dedication with an innovative and collaborative spirit, our team draws on a diverse set of skills and experiences that often come from being ardent travelers ourselves. If we had to describe it, we would say that “it just feels different” to work at Collette. What sets us apart is that we are a group of people who have come together sharing a love for what we do and our desire to enhance the lives of others through extraordinary experiences. Each member of our team plays a key role in delivering those special, life-changing moments to our guests.

Visit www.gocollette.com to learn more!

Industry: Travel Arrangements
Company Size: 501-1,000 employees

Collette

Savvy Admin PROD

Collette is seeking a **Creative Enablement Specialist **to join our Marketing Team. This is a hybrid role based at our Headquarters in Pawtucket RI.

**About Collette: Let Us Show You the World **

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? ~~Your journey starts here. ~~

**Position Summary: **

The Creative Enablement Specialist helps creative, brand, and marketing teams deliver consistent, high-quality work efficiently and at scale. This role translates brand strategy and creative standards into clear, usable guidance that supports day-to-day execution.

Acting as a connector across teams, this role ensures work is well set up, clearly guided, and ready for review — strengthening creative output while minimizing rework and misalignment. This role is ideal for someone who enjoys both creative environments and structured thinking — and wants to play a meaningful role in how great work comes together.

**Primary Functions: **

Creative Enablement & Capability Building

- Translate brand and creative strategy into clear, actionable guidance for teams and partners.

- Support onboarding and ongoing enablement for creative tools, standards, and ways of working.

- Identify patterns that lead to rework or misalignment and recommend solutions that improve clarity and consistency.

- Develop and maintain creative playbooks, guidelines, templates, and toolkits.

External Partner Coordination & Cross-Functional Partnership

- Partner with brand, creative, content, campaign, and global marketing teams to support aligned execution.

- Support day-to-day coordination with freelancers and agencies, including onboarding, communication, and ensuring partners are set up with clear expectations and context.

- Route work to appropriate external partners in alignment with creative leadership.

- Help ensure alignment between global creative direction and local execution needs.

Brand Stewardship & Quality Support

- Reinforce brand and creative guardrails while enabling speed and flexibility.

- Ensure work is clearly set up at brief and kickoff stages to reduce rework and misalignment.

- Translate brand expectations into clear, usable guidance for external partners and ensure alignment before final review.

- Support governance processes in a way that maintains momentum rather than creating bottlenecks.

Feedback Organization & Review Support

- Consolidate and organize feedback from multiple stakeholders into clear, structured guidance.

- Ensuring feedback is complete, non-contradictory, and actionable before sharing with partners.

- Support review cycles by gathering input and following up as needed.

Creative Distribution Support

- Help ensure final creative assets are organized and accessible.

- Support visibility of completed work so teams know what is available and how it can be used.

**Knowledge and Skills: **

- 3–6 years of experience in creative, brand, or marketing coordination roles

- Bachelor’s Degree preferred or equivalent experience required

- Experience supporting creative teams, studios, or agencies

- Familiarity with creative process, asset management, and collaboration tools

- Experience in matrixed or global organizations preferred

- Strong understanding of creative processes, brand systems, and marketing execution

- Ability to recognize strong, on-brand work and translate that into clear, actionable guidance for others

- Excellent communication, facilitation, and stakeholder‑management skills

- Comfort working across teams, geographies, and priorities

**Compensation & Benefits **

We believe in taking care of our team—inside and outside of work.

The base salary range for this position is $43,000 - $73,000.

**What We Offer: **

- Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving

- Time Off: Generous PTO, paid holidays, and your birthday!

- Volunteer Time: Paid hours to give back to causes you care about

- Financial Security: 401(k) with company match

- Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program

- Career Growth: Tuition reimbursement to help you level up your skills

- Exclusive travel discounts, incentives and more!

Creative Enablement Specialist

Collette is currently seeking Client Care Agents to join our Client Care Team. This is primarily a remote role with the expectation of coming into the office based on business need.

**About Collette: Let Us Show You the World **

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? ~~Your journey starts here. ~~

**Job Summary: **

In this role as a **Client Care Agent **, we want our customers to rave about their customer service experience~~. Y ~~ou'll join our team to not only deliver the best customer service in the travel industry, but the best customer service. Period. Your compassion and customer service expertise combined with our support, training and development will ensure your success. You like working with people. You are someone who can delight with promptness, thoroughness, accuracy and maybe an occasional pun or two. This is your chance to join a team dedicated to helping our guests fulfill their dreams of exploring the world! This role is no small opportunity - it is a VITAL piece to the success of Collette as a company. Join us on our mission to enhance life’s journey by creating extraordinary travel experiences.

**Primary Functions: **

- Provide an exceptional level of service for the needs of Collette’s guests in a primarily inbound call center.

- Successfully build professional relationships with guests, travel agents, and partners while optimizing the customer experience.

- Educate guests on product offerings, the advantages of traveling with Collette, and the offers and upgrades available to them. Process and review all customer requests accurately and efficiently.

- Complete thorough reservations within our booking system with tremendous attention to detail.

- Review and complete operational reservation notations, which require action by the Client Care Center. This includes but is not limited to; tour changes, flight schedule changes, re-booking components, requests for additional information and follow up notes.

- Collaborate with the sales team on customer requests and expectations as well as multiple internal departments to provide guest satisfaction.

- All new hires will be required to successfully complete the Customer Service training classes and demonstrate proficiency of the material

- Ability to work regularly scheduled shifts within our hours of operations including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work overtime and/or weekends, as needed.

**Knowledge & Skills **:

- Team player - we win as a team

- Enjoys being on the phone interacting with customers

- Must be a self-starter and self-learner

- An excellent communicator

- Strong computer skills are necessary, and a working knowledge of CRM management, Microsoft Excel, Outlook, and Word is ideal.

- Strong attention to detail with an ability to organize and prioritize day to day activities in a fast-paced, fun environment

- Proactively look for ways to improve internal processes

- Flexibility to customize approach to meet all types of member communication styles and personalities

- Proficient conflict management skills to include ability to resolve issues in a stressful situation and demonstrating personal resilience

- Willingness to work hard and have fun doing it!

- Bilingual speaking a plus

**What We Offer: **

- **Health & Wellness: ** Group Health, and Dental Insurance—plus a Peloton One Membership to keep you moving

- **Time Off: ** Generous PTO, paid holidays, and your birthday!

- **Volunteer Time: ** Paid hours to give back to causes you care about

- **Financial Security: ** Group RRSP with company match

- **Family Support: ** Paid parental leave, paid bereavement leave and access to our Employee Assistance Program

- **Career Growth: ** Tuition reimbursement to help you level up your skills

- Exclusive travel discounts, incentives and more!

Client Care Agent

Industry: Business Consulting and Services
Company Size: 2-10 employees

RG&T Solutions

Oceanography (OCEANO) Officers, also known as METOC, are geophysical experts supporting Navy operations through meteorology, oceanography, hydrography, and geophysics.

They provide environmental data to ensure safe navigation, operational access, and force lethality, leading teams from small detachments to large commands.

Assignments include sea and shore roles worldwide, such as vessels, aircraft carriers, forecast centers, research labs, and headquarters.

Training involves courses like IWBC and BOAT; postgraduate education at the Naval Postgraduate School is often required.

Qualifications include a bachelor's degree in a technical field, college calculus and physics courses, U.S. citizenship, physical and security standards, and eligibility for security clearance.

Benefits include pay, incentives, education assistance, and career advancement opportunities within the Navy.

Meteorologist

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. 

Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens.

You’re made ready and so are we. #MadeReady

Industry: Banking
Company Size: 10,001+ employees

Citizens

**Description**

Starting Salary: $21 / hour and up

As a **Citizens Teller ** - YOU make a real difference for our customers and the branch team.

**What You'll Do**

You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.

**What You'll Get**

- Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.

- Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.

- Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.

- Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

**Required Qualifications**

- High School degree or GED

- Minimum of 6 months experience processing transactions (cash and/or digital payments)

- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers

- Strong listening and communication skills

- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship

- Ability to problem solve and provide solutions to customer issues

- Customer-centric to deliver exceptional service

- Comfortable with using digital technology to support the delivery of business goals

- Ability to work branch hours, which can include weekends and evenings

- Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

**Preferred Skills/Experience**

- 1 year of experience processing transactions (cash and/or digital payments)

- Motivates others, like teammates, business partners, and specialists, through collaboration

- Process-oriented, energetic, detail-oriented and ability to multitask effectively

**Hours & Work Schedule**

- Hours per Week: 30

- Work Schedule: Varies with branch needs and may include weekends and evenings

- Pay Transparency

- The salary range for this position is $21.00 - $22.70 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

- We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

~~Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.~~

**Equal Employment Opportunity**

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

**Why Work for Us**

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Posting End Date: 07/04/2026

Citizens Teller

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