Founded in 1995, PPCP is the largest independent primary care practice in Western Pennsylvania. It consists of 41 primary care physicians, 30 advance practice providers and 221 other full-time employees, serving around 85,000 patients. Its 25 practice locations cover the Pittsburgh communities of South Hills, Washington, Charleroi and Uniontown. Nine of the PPCP locations provide care to federally underserved communities in Pittsburgh and Uniontown.
 
PPCP has a long history of driving quality care and leveraging state-of-the-art technologies. In addition to primary care services, PPCP offers complex care management, primary care palliative services, ambulatory care, certified diabetes education, nutrition counseling, social workers and an after-hours nursing triage/telehealth center.
 
PPCP has a long history of driving quality care and leveraging state-of-the-art technologies. In addition to primary care services, PPCP offers complex care management, primary care palliative services, ambulatory care, certified diabetes education, nutrition counseling, social workers and an after-hours nursing triage/telehealth center. It also offers a central laboratory and outpatient centers (for cardiac testing, sleep disorders and physical therapy). PPCP also is involved in clinical research, and is currently one of 75 practices in the U.S. – and the only one in Pennsylvania – to participate in pediatric clinical trials for a COVID-19 vaccine; it also was one of the clinical trial sites for other COVID-19 therapeutics.

Industry: Medical Practices
Company Size: 201-500 employees

Preferred Primary Care Physicians

Savvy Admin PROD

Preferred Primary Care Physicians is currently recruiting for a full-time Medical Receptionist for a practice located in the Carnegie area.

**General Overview**

The Medical Receptionist serves as the initial person to greet, instruct and direct all persons visiting or calling the medical practice utilizing skills of tact, diplomacy and confidentiality in a professional manner.

**Essential Responsibilities**

- Greet Patients that arrive according to the established guidelines of the office

- Check-in patients, verify and update all information in electronic medical system and collect co-payments

- Check-out patients, scheduling necessary appointments

- Maintain computer scheduling in accordance with office protocol

- Answer telephones, screen calls, take messages and provide information in accordance with established protocol

- Collection of payments and proper cash reconciliation

- Provide clerical support as needed

- Screen visitors and respond to routine requests for information

- Closeout procedures, gathering encounter forms, processing daily activities of coding, batching, billing and hospital visits

- QUALIFICATIONS:

**Education**

High school diploma or equivalent

**Experience/On The Job Training**

Minimum six (6) month medical front office experience. Knowledge of the healthcare field and medical terminology is a must

Come join the team and enjoy our great benefits including medical plan with reimbursement, dental, vision, paid time off, generous retirement plan and more!

EEO

Medical Receptionist-Carnegie

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,700 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

Industry: Utilities
Company Size: 5,001-10,000 employees

American Water

**Job Description**

Job Title: Sr Admin, Operations Support

Posting Start Date: 5/22/26

Job Description:

**Primary Role**

The Sr, Operations Support Admin is responsible for providing enhanced administrative and operational support for departmental and field operations. This senior‑level support role applies in‑depth knowledge of company processes, systems, and policies to independently coordinate complex administrative activities, resolve issues, and serve as a trusted resource to operations leadership, internal partners, and customers.

**Key Accountabilities**

- The duties and responsibilities listed are representative of the work performed by employees in this role and are not intended to be exhaustive. Specific responsibilities may vary based on business needs, location, operational requirements, and organizational assignment.

- Provide enhanced administrative support to managers and departments for daily operations and routine special projects, applying in‑depth knowledge of company processes, systems, and priorities.

- Coordinate travel arrangements and maintain departmental calendars and meeting schedules, proactively resolving conflicts and advising leaders on scheduling efficiencies.

- Prepare, review, and distribute correspondence, reports, and meeting minutes, ensuring accuracy, alignment with company standards, and appropriate distribution.

- Oversee inventory of office supplies, equipment, and materials, monitoring usage trends, resolving discrepancies, and placing replenishment orders in accordance with established guidelines.

- Coordinate the permitting process by obtaining permits and assembling standard documentation, verifying completeness and compliance with requirements.

- Serve as a primary point of contact escalated customer or operational issues requiring advanced system knowledge, cross‑functional coordination, or policy interpretation and exercising judgment in escalating complex or sensitive matters.

- Independently gather, validate, and synthesize information from operations leadership and business systems to support responses to questions and operational needs.

- Explain company processes, procedures, and system workflows to customers and internal partners, serving as a knowledgeable resource for entry‑level administrative support staff.

- Monitor, research, and respond to assigned BPEMs in accordance with established guidelines, identifying trends or recurring issues and escalating as appropriate.

- Administer and coordinate work order preparation and completion, ensuring adherence to policies, procedures, and system requirements and providing guidance to entry‑level staff as needed.

- Support field and operations teams by entering, auditing, updating, and tracking work order information in company systems, identifying and correcting discrepancies.

- Ensure accurate and timely data entry across business systems, databases, and spreadsheets, using system knowledge to prevent and resolve errors.

- Compile, review, and validate daily, weekly, and monthly reports using predefined formats, confirming data accuracy and flagging anomalies.

- Research, maintain, and update information in tracking systems and document repositories, ensuring records are accurate, complete, and audit‑ready.

- Maintain organized and reliable operational records related to operations, customer activity, and departmental processes in accordance with retention standards.

**Key Accountabilities Continued**

- Initiate and monitor routine purchasing transactions, including purchasing card and fleet‑related expenses, ensuring compliance with policies and resolving discrepancies.

- Coordinate and support local inventory tracking and reporting, reconciling variances and maintaining accurate inventory records.

- Support vendor setup and invoice processing, researching and resolving routine billing or delivery discrepancies independently and escalating complex issues as needed.

- Assist with payroll and time reporting support by reviewing documentation for completeness and accuracy prior to submission.

- Support accounts payable and receivable activities, including invoice entry, receipt processing, payment tracking, and issue resolution.

- Prepare deposit documentation and supporting materials, ensuring accuracy and completeness prior to forwarding for review and approval.

- Act as a resource for onboarding and ongoing enablement of administrative staff by sharing institutional knowledge, reinforcing best practices, and advising on company processes and procedures.

- May prepare more complex operational reports and perform basic trend analysis to support departmental planning and decision‑making.

- Serve as a point of contact for administrative coordination between distribution, treatment, and other operational groups on assigned special projects.

**Knowledge/Skills**

- Knowledge of customer and/or operations support practices.

- Intermediate level experience with computerized systems, database management, spreadsheet and word-processing programs to process data and create reports.

- Strong knowledge of computer software such as MS Word, Excel and Outlook

- Process and project management skills.

- Good business acumen and judgment.

- Good quantitative and analytical skills; attention to detail.

- Good verbal and written communication skills (e.g., report writing, listening, plan reading and creating, and presentation).

- Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others.

**Experience/Education**

- High School Diploma or GED

- 5+ years’ experience in clerical / administrative support

**Work Schedule/Environment**

- Monday - Friday 7:30am - 3:30pm

- Standard indoor office environment

**Competencies**

Champions safety

Customer obsessed

Cultivates innovation

Drives Results

Collaborates

Nimble learning

Sr Admin, Operations Support

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