The Delaware River Port Authority Police Department protects life, property, and public assets spread across an extensive area, including the four Delaware River toll bridges and the PATCO High Speedline with its 13 stations. Beyond these apparent responsibilities, the department patrols and secures DRPA/PATCO property on the Pennsylvania and New Jersey highways leading to the bridges; parts of the municipalities located at the bridge landings (including Philadelphia and Chester, Pennsylvania, and Camden, N.J.); and the Delaware River waterway itself.

As a bi-state agency, the Delaware River Port Authority Public Safety Department faces special challenges.

The department provides coverage 24 hours a day, 365 days a year, and handles more than 80,000 calls for service per year. DRPA and PATCO facilities border many neighboring cities and towns, so the department works in conjunction with departments from local jurisdictions, including Philadelphia and Chester in Pennsylvania, and Bridgeport, Camden, Gloucester City, and Pennsauken in New Jersey, as well as the state police in both states. In addition, it works with federal law enforcement agencies such as the Coast Guard, the FBI, and Homeland Security.

The department also cooperates with other local, state, and federal agencies. For instance, the department’s Commercial Vehicle Unit (CVU), which inspects trucks crossing the four Authority bridges, works with the U.S. Department of Agriculture to inspect refrigerated vehicles transporting meat, seafood, dairy products, and produce.

Industry: Law Enforcement
Company Size: 51-200 employees

Delaware River Port Authority Police Department

Savvy Admin PROD

**This position will be posted from March 24, 2026 to April 7, 2026 by 4:00pm.**

**Must be able to pass a drug and alcohol test and a background check.**

**DRPA and PATCO are subject to federal law, under which marijuana continues to be illegal.**

**Please check your spam or clutter for any emails regarding this selection process.**

**Basic Purpose Of Position**

Provide secretarial, administrative, and clerical support to the Claims Administration Department within the Office of the General Counsel. This position requires an individual who maintains confidentiality, exhibits initiative and the ability to work independently.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the duties, responsibilities, knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The Authority will adhere to all applicable laws and regulations in assessing an employee's ability to carry out or otherwise meet the job requirements set forth herein in a satisfactory manner.

**Major Responsibilities And Duties**

DESCRIPTION OF TASK

Provide administrative, secretarial, clerical, research, and reporting services. Responsible for drafting and typing correspondence, completing claim forms and filing them, opening and maintaining files, conducting research, assembling materials for reports and creating reports, working with the Department’s Matter Management system, working with time and payroll records, ordering office supplies and equipment.

Draft correspondence, reports, and other documents independently provided that appropriate training and instruction has been given.

Assist Claims Administrator in carrying out their obligations and duties.

Assist in preparing and filing documents related to claims department matters.

Work cooperatively with all members of the Office of General Counsel, including other secretarial and clerical staff.

**Perform Other Related Duties As Required And Assigned.**

**Core Value Competencies**

**Safety: ** We promote safety in all we do. Our commitment to the safety of our customers and employees is paramount.

**Integrity: ** We are committed to the highest level of ethical conduct, personally and corporately. We accomplish this by being open and honest, and by meeting our commitments to each other, our customers and our region.

**Customer Service: ** We deliver the best, highest quality service to our customers because they are our primary concern. We provide quality service by focusing on both internal and external customers.

**Quality: ** We value and recognize quality performance and strive for the highest quality in all we do. We accomplish this by monitoring our work, systems and processes and taking action to ensure that they meet or exceed standards.

**Teamwork: ** We work as a team. We encourage our employees to develop and contribute their talents cooperatively. When one of us succeeds, we all succeed. Effective teamwork includes working cooperatively with others as part of a team- as opposed to working individually or competitively- to accomplish shared objectives.

**Communication: ** We encourage communication in and between all parts of our Authority because we believe the free exchange of information is vital to unity, effectiveness and service among our employees, and to our customers and the region we serve. We are committed to delivering clear, effective communications and taking responsibility for understanding others.

**Innovation: ** We are leaders in finding new approaches and encouraging new ideas. We welcome the exchange of new ideas to improve the Authority. We foster and initiate new ideas, methods and solutions to support the mission and objectives of the Authority.

**Dependability & Accountability: ** We can be relied upon to do the work that's required every time. We are consistently at work and on time, ensuring that work responsibilities are covered and expected results are achieved.

**Self-Development: ** We take steps to ensure continued learning and professional growth.

**Problem-Solving: ** We accurately assess problems and effectively and efficiently arrive at excellent solutions.

**Supervisory Responsibilities**

None.

EDUCATION/TRAINING

**Required**

- High school diploma or general education degree (GED).

- Associates Degree, OR at least 3 years work experience in a related field.

- Training in typing and transcribing.

- Training in Microsoft Office applications.

- Training in internet research.

**Preferred**

- Law firm or corporate legal department experience.

**Environmental Working Conditions and Physical Effort**

The following section of the job description is used to identify the overall working context in which your job is performed. These questions are included because environmental working conditions and physical effort are an important element in some jobs.

ENVIRONMENTAL WORKING CONDITIONS

**How Often: (check the appropriate box)**

**Occasionally = Less than 1/3 of the time**

**Frequently = From 1/3 to 2/3 of the time**

**Constantly = More than 2/3 of the time**

How much exposure to the following environmental conditions does this job require?

None

Occas

Freq

Const

x

Normal office situation

x

Wet or humid conditions (non-weather)

x

Work near moving mechanical parts

x

Work in high, precarious places

x

Fumes or airborne particles

x

Toxic or caustic chemicals

x

Outdoor weather conditions

x

Extreme cold (non-weather)

x

Extreme heat (non-weather)

x

Risk of electrical shock

x

Risk of radiation

Select the level of noise that is typical in the work environment for this job.

x

Very Quiet Conditions

x

Quiet Conditions

x

Moderate Noise

x

Loud Noise

x

Very Loud Noise

**PHYSICAL EFFORT**

How much on-the-job time is spent performing the following physical activities?

None

Occas

Freq

Const

x

Stand

x

Walk

x

Sit

x

Stoop, kneel, crouch or crawl

x

Climb or balance

x

Reaching by extending hand(s) and/or arm(s) in any direction

x

Uses hands to finger, handle, or feel

x

Talk or good hearing

x

Taste or smell substances worked with on the job

Does this job require that weight be lifted or force be exerted? If so, how much and how often?

x

Lifts weight or exerts force up to 10 pounds

x

Lifts weight or exerts force of 11 to 25 pounds

x

Lifts weight or exerts force of 26 to 50 pounds

x

Lifts weight or exerts force of 51 to 100 pounds

x

Lifts weight or exerts force more than 100 pounds

Select the specific vision requirements of this job.

x

Close vision

x

Distance vision

x

Peripheral vision

x

Depth perception

x

Ability to adjust focus

~~Note: The above statements are intended to describe the general nature and level of work being performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this job.~~

**Other Comments**

Describe anything else of significance, which is important to the position and not covered elsewhere in this job description.

-  Ability to be an effective mediator, coordinator and liaison between DRPA personnel, outside counsel and self-insurance service representatives.

**DRPA/PATCO is an Equal Employment Opportunity Employer **

Claims Assistant - Grade 7 - $47,174.40 ~ $61,297.60 ~ $75,441.60

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