Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. 

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com. 

For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

Industry: Hospitality
Company Size: 10,001+ employees

Four Seasons Hotels and Resorts

Savvy Admin PROD

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

**About The Role**

The Front Desk Agent welcomes and registers hotel guests as well as checks guest out of the hotel while preparing their bill and seeking feedback. Agents will assess each guests’ needs and requests and add personal touches to achieve maximum customer satisfaction.

**What You Will Do**

- Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.

- Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.

- Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.

- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, phone, FS Chat and by email.

**What You Bring**

- Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services

- Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.

- Strong written and oral presentation skills. Strong computer skills.

- Strong problem solving skills, ability to handle difficult situations and guests.

This position is **not ** eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

**What We Offer**

- Hourly: $26.68

- Cigna medical and dental benefit options

- Complimentary accommodation at other Four Seasons Hotels and Resorts

- Complimentary Employee Meals

- 401k Retirement Plans

**Schedule & Hours**

- Full Time availability

- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

~~To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.~~

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Front Desk Agent

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

**About The Role**

Coordinate and manage the overall operations of the Purchasing, Receiving and Storeroom Department to ensure that all departments of the hotel have adequate supplies to perform their duties in an efficient manner. Maintain the highest level of integrity and transparency in dealing with business partners and ensure that business is awarded fairly. Ensure all local and corporate policies, rules, internal controls and procedures and safeguards as they relate to the Purchasing Department are complied with. Lead the day-to-day functions of the Receiving Clerk and ensure that all items received by the hotel are properly documented in accordance with Four Seasons Purchasing and Receiving Procedures.

**What You Will Do**

- Keep appropriate close contacts with business partners and constantly up to date with latest product and market information.

- Lead, train and motivate Purchasing Department employees to thoroughly understand all of their duties and responsibilities.

- Take appropriate personnel-related action (i.e. hire, commend, discipline, evaluate, etc.) with Purchasing staff as required.

- Ensure proper authorization has been obtained for all hotel-specific purchasing contracts and conduct, manage and complete competitive bids in accordance with policy and ensure bids are on file where applicable prior to execution of contracts.

- Ensure Management Agreement and all other Purchasing Agreement terms and conditions are fulfilled.

- Monitor the status of slow-moving stocks and ensure a Slow-Moving Stocks Report is circulated monthly to the Director of Finance and the respective Division Heads concerned.

- Ensure that all purchase order requests are properly documented and accounted for, completed and approved before a purchase order is prepared and the items are purchased.

- Ensure that all storage areas are secure, clean and properly organized.

- Establish and maintain par stocks on all inventoried items, keeping in mind that inventory levels must be kept as low as possible without compromising the efficiency of the hotel.

- Complete the corporate annual operating equipment and supply requirements with the corporate Purchasing Department and the appropriate hotel department heads, including quarterly review and update of annual forecasts.

- Coordinate purchases related to capital projects with the corporate Purchasing Department as well as outside contractors.

- Conduct frequent quality control audits to ensure staff is properly trained and following established procedures.

- Monitor daily costs and review a daily and month-to-date Food & Beverage Cost Report.

- Perform any additional duties as assigned by the Director of Finance.

**What You Bring**

- Five years experience in hotel purchasing

- Minimum two years experience as Hotel Director of Purchasing

- College Education or equivalent experience

This position is **not ** eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

**What We Offer**

- Salary range: $100,000- $110,000

- Competitive Salary, wages, and a comprehensive benefits package.

- Cigna medical and dental benefit options effective after 30 days of employment

- 8 weeks of New Parental Leave Pay after one year of employment

- Excellent Training and Development opportunities

- Complimentary accommodations & employee discount for stays at other Four Seasons worldwide

- Complimentary Employee Meals

- 401k Retirement Plans

**Schedule & Hours**

- Full time availability

- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

**Learn more about what it is like to work at Four Seasons, visit us:**

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-res

https://www.instagram.com/auronapavalley/

https://www.instagram.com/trussnapavalley/

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Director of Purchasing

**About Four Seasons**

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

**About the location:**

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

**We’re Hiring!**

Come join our Four Seasons Family! We are looking for a Housekeeping and Laundry Assistant Manager! ~~We’re offering a $1,000 signing bonus for external candidates! You’ll receive half at your start date and the remaining half after 90 days of successful employment.~~

If you are looking to further expand your rooms knowledge, working in housekeeping might be your next step. Housekeeping is a department that everyone relies on. Work with all departments and learn the in's and out's of Luxury Service.

**The Position/Role**

The Housekeeping and Laundry Manager is an essential member of the Housekeeping and Laundry Team. This person must have high attention to detail and determined to produce a high quality Housekeeping product in order to have a seamless guest experience. This person will assist with managing the staff and control the daily activities of the Housekeeping and Laundry Department. Ensuring that the guest rooms, public areas and employee areas meet the highest standards of cleanliness and the laundry services for guests are delivered in the highest quality.

**Housekeeping And Laundry Assistant Manager Responsibilities**

- Oversee the day-to-day operation in areas relating to the Housekeeping and Laundry Department and to administer the supervision of all staff in conjunction with the Assistant Director of Housekeeping/Rooms Lead.

- Ensure the ultimate comfort, cleanliness and safety for all of our guests, as expected in a Four Seasons Hotel.

- Properly schedule staff and coordinate the daily assignment of work.

- Manage department labor to ensure maximum efficiency and productivity for the hotel.

- Interview and train the staff. Hold team members accountable and discipline staff when needed.

- Properly open the Department. Check night report and prepare Room Attendants’ daily assignments.

- Prepare daily rooms report before 9 A.M. submitting to Front Desk noting any discrepancies.

- Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met.

- Ensure communication and follow-up on any problems, guest requests or special requirements.

- Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

- Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees.

- Check daily for maintenance conditions and submit the work orders for repairs through HOTSOS and follow through or escalate to the Director of Engineering.

- Check guest floors daily; check suites occupied and vacant; spot check occupied rooms and inspect check-out rooms daily; check all VIP and Special Attention rooms.

- Linen and Uniform quality control – clean and stocked.

- Make inspection trips through entire hotel checking on production methods and procedures. Check washing formulas, making corrections and improvements whenever possible.

**Who You Are**

- At least 2+ years of housekeeping management experience.

- Bilingual – Fluent in Spanish and English preferred (verbal and writing).

- Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization.

- Strong communication and interpersonal skills.

- Creates motivating work environment.

- Have a high level of attention to detail.

- Hold a valid driving license in order to operate golf carts and have a clean driving record.

- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business need

- This is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

**Benefits & ****Compensation Information ** Four Seasons Resort and Residences Napa Valley employees can enjoy:

- Salary Range: $80,000- $83,000

- Competitive Salary & Benefits

- Cigna medical and dental benefit options

- 8 weeks of New Parental Leave Pay after 1 year of employment

- Excellent Training and Development opportunities

- Complimentary accommodation at other Four Seasons Hotels and Resorts

- Complimentary Employee Meals

- 401k Retirement Plans

**Schedule & Hours**

- Full Time availability

- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

~~To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.~~

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Housekeeping and Laundry Assistant Manager $1,000 Signing Bonus

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar—each experience a celebration of the region’s flavors and spirit.

For more information: auberge.com/solage

Industry: Hospitality
Company Size: 201-500 employees

Solage, Auberge Collection

**Company Description**

A century ago, Calistoga was a haven of natural hot springs and sun-soaked landscapes, embodying the easy charm of Napa Valley. Today, it’s a coveted destination for wine lovers, food enthusiasts, and wellness seekers chasing the “good life.” Solage captures this spirit, welcoming visitors and local vintners alike to unwind after a day in the vineyards–sipping wine or craft cocktails, savoring the moment, and embracing this little slice of paradise we like to call home.

**Job Description**

We are seeking a highly detail-oriented and creatively driven manager with a refined aesthetic and strong understanding of luxury brand standards to lead social media execution and support creative asset development across three Auberge Collection properties in California: Stanly Ranch, Solage, and The Inn at Mattei's Tavern, including Bear restaurant at Stanly Ranch.

This role is responsible for bringing each property’s distinct identity to life through elevated, on-brand content and storytelling across social platforms. The ideal candidate demonstrates strong creative instincts, exceptional attention to detail, and the ability to execute within established brand guidelines while maintaining a fresh and compelling point of view.

In addition to social media management, this role will support broader creative needs, including marketing collateral and asset development, ensuring consistency and quality across all guest-facing touchpoints.

**Qualifications**

- 5-7 years managing social media, marketing or creative marketing experience.

- Strong experience managing social media for luxury, lifestyle, or hospitality brands.

- Exceptional visual eye and understanding of luxury aesthetic, with strong attention to detail.

- Strong copywriting skills with the ability to adapt tone across brands.

- Experience shooting and editing content (photo and video).

- Experience developing marketing collateral, with focus on layout, typography, and visual composition within established brand guidelines.

- Proficiency in Canva; familiarity with Adobe Creative Suite preferred.

- Highly organized and able to manage multiple properties and priorities simultaneously.

- Comfortable working independently while collaborating closely with a broader team.

- Hybrid / remote role with expectation to travel to property quarterly for content shoots.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Area Social Media & Content Manager

**Company Description**

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar—each experience a celebration of the region’s flavors and spirit.

For more information: auberge.com/solage

Follow Solage on Facebook and Instagram @SolageAuberge

**Job Description**

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

- Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.

- Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.

- Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.

- Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.

- Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.

- Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.

- Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.

- Resolve guest complaints promptly to ensure satisfaction.

- Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.

- Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

The starting pay rate for this position is $17.90 per hour plus tips. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

**Qualifications**

- Prior experience in customer service or hospitality, preferably in a high-end setting.

- Strong communication skills, positive attitude, and the ability to speak and write in English fluently.

- Must be of minimum age to serve alcohol.

- Flexibility to work a variable schedule, including weekends and holidays.

- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Host - Picobar

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