Reality check: Most people don’t grow up dreaming about a job in insurance. We certainly didn’t, but then we got here and realized Progressive is different—in a good way. We strive to create a fun and flexible work environment for everyone where employees are encouraged to risk, learn, and grow. With our progressive culture, work-life balance, and one of the largest contemporary art collections in the country, there’s a reason we’ve been named one of the best places to work. 

For more than 80 years, Progressive has offered a wide range of insurance choices to customers, including Auto, Home, Renters, Commercial Auto, Small Business, Motorcycle, Boat policies, and more. Progressive is the third largest auto insurer in the country—a combined effort of every single Progressive person. We’re a diverse group of more than 50,000 talented employees—from all walks of life, all fields of business, and all 50 states. With hundreds of career paths including Claims, Customer Care, Sales, Marketing, Legal, IT, Data Analysis and with Level20, our new business incubator, there may be an opportunity for you. Everyone here plays a role in our success as we continue to find new and better ways to move the insurance industry forward and be there for our customers during every stage of their lives.

Industry: Insurance
Company Size: 10,001+ employees

Progressive Insurance

Savvy Admin PROD

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a **claims adjuster trainee **, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

**Duties & Responsibilities (upon Completion Of Training)**

- Determine coverage

- Determine liability (who’s at fault for the damages)

- Interview customers, claimants, and witnesses

- Partner with appraisers/estimators to manage vehicle repairs

- Negotiate with customers and other insurance carriers and resolve claims

**Must-have Qualifications**

- Three years of work experience

- {OR} Associate's degree and two years work experience

- {OR} Bachelor's degree

**Schedule: ** Monday - Friday, 8:30am - 5:30pm for the first 3 weeks. Monday - Friday, 9:00am - 6:00pm after, depending on business need.

**Compensation**

- $28.61 - $30.53/hour depending on location and experience

- Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

**Benefits**

- 401(k) with dollar-for-dollar company match up to 6%

- Medical, dental & vision, including free preventative care

- Wellness & mental health programs

- Health care flexible spending accounts, health savings accounts, & life insurance

- Paid time off, including volunteer time off

- Paid & unpaid sick leave where applicable, as well as short & long-term disability

- Parental & family leave; military leave & pay

- Diverse, inclusive & welcoming culture with Employee Resource Groups

- Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

~~For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/ ~~

Claims Adjuster Trainee

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