As the largest state-chartered savings bank in New York, with over $16.8B in assets, Apple Bank offers a full range of retail banking services to individuals and businesses across the five boroughs of New York City, Long Island, Westchester and Rockland counties, and New Jersey.

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, pregnancy and lactation accommodations, arrest or conviction records, credit history, caregiver, domestic violence victim status, national origin, disability, age, immigration or citizenship status, marital status, military and/or veteran status, or any other Federal or State legally-protected classes.

Industry: Financial Services
Company Size: 1,001-5,000 employees

Apple Bank

Savvy Admin PROD

Bronx, NY (Fordham)

Salary Range: $21.98/hr - $32.97/hr

The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions.

The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client’s needs, exceeding expectations.

**Essential Duties & Responsibilities**

- Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.

- Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.

- Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.

- Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.

- Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.

- Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.).

- Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.

- Ensure accurate new account record keeping practices and perform timely follow-up as needed.

- Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets.

- Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to.

- Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers.

- Build and maintain technical and professional knowledge by attending educational workshops.

- Perform additional duties as requested.

**Skills, Education, & Experience**

- High School Diploma or GED required.

- Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative.

- General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred.

- Prior experience in fostering and developing strong customer relationships.

- Ability to develop, as well as maintain a detailed level of knowledge of banking products and services.

- Display willingness to be cross trained in other branch functions.

- Excellent problem-solving skills with the ability to provide solutions to customer issues.

- Must present a confident, professional, and positive demeanor to customers.

- Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills.

- Strong organizational skills and detailed oriented.

- Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint).

- Display sound judgment and discretion when utilizing confidential information.

- Weekend work and extended hours or filling in at neighboring branch locations may be required.

- Mandatory training may require occasional travel.

Visa sponsorship not available.

~~We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. ~~

Universal Banker- Fordham

Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. We help clients plan weddings, local events, honeymoons, anniversary trips, and personalized destination experiences with intention, creativity, and care.

Our focus is on crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination. By blending thoughtful planning, tailored recommendations, and elevated service, we create experiences that reflect each client’s vision and story.

At Aisle & Abroad, we believe life’s most important moments deserve exceptional settings and stress-free planning. Our team is committed to providing professional support, organized coordination, and a warm, personalized approach for every celebration and journey.

From the aisle to abroad, we’re here to bring your most meaningful moments to life.

Industry: Hospitality
Company Size: 11-50 employees

Aisle and Abroad

**Location: **Full Time / 100% Remote (United States)

**Salary: **$38,000 - $50,000 per year

**Job Description**

We are hiring an Administrative Assistant to support our management team with scheduling, correspondence, and document management. This role involves handling confidential business information and requires a background check prior to employment.

**Responsibilities**

- Manage calendars, schedule meetings, and coordinate appointments

- Draft, proofread, and send internal and external correspondence

- Organize and maintain confidential digital filing systems

- Track deadlines and follow up on pending tasks for team leads

- Prepare reports, presentations, and meeting summaries

- Handle general administrative tasks as assigned by management

**Requirements**

- High school diploma required; associate degree preferred

- Proficient in Google Workspace or Microsoft Office

- Strong organizational and time management skills

- Must pass a pre-employment background check

- No prior admin experience required — training provided

- Must be authorized to work in the United States

~~To apply, submit your resume and complete our short online application form.~~

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Administrative Assistant

**Location: **Full Time / 100% Remote (United States)

**Salary: **$36,000 - $47,000 per year

**Job Description**

We are seeking Customer Support Specialists to provide exceptional service to our customers across multiple channels. This role involves handling customer account details and sensitive information. A background check is required for all support positions.

**Responsibilities**

- Handle customer inquiries via email, chat, and phone professionally

- Troubleshoot issues and provide accurate resolutions in a timely manner

- Document all interactions and escalate unresolved cases appropriately

- Maintain a thorough understanding of products and services

- Meet daily case resolution and satisfaction targets

- Follow all data handling and compliance protocols

**Requirements**

- High school diploma or GED required

- Strong written and verbal communication skills

- Patient, empathetic, and solution-oriented approach

- Must pass a pre-employment background check

- No prior support experience needed — full training provided

- Must be a US resident with reliable internet

~~To apply, submit your resume and complete our short online application form.~~

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Support Specialist

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