Compassus is a national leader in providing high-quality, compassionate, person-centered care to individuals wherever they call home. Our continuum of integrated home-based care, including home health infusion therapy palliative and hospice care ensures patients and their families have the support they need to address current and future health needs.

Partnering with Compassus brings peace of mind to patients, caregivers, and health care providers. Our team members work collaboratively to manage patient conditions and meet goals of care alongside referring physicians, health systems, long-term care partners, and family members.

Our value is in the compassion and expertise of our teams, which act as an extension of patients’ existing care teams. We believe everyone who interacts with us should experience our individualized 'Care for who' I am philosophy, from the care services we provide to patients and families to how we interact with our partners and one another.

Industry: Hospitals and Health Care
Company Size: 5,001-10,000 employees

Compassus

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**Company**

Compassus

Position Summary

The Senior Manager Operational Excellence, Systems and Transformation plays a central role in designing enterprise capabilities that elevate performance, strengthen operational consistency, and enhance patient experience. This is an opportunity to operate at the intersection of data, operations, and technology, solving some of the most complex challenges in home-based healthcare and shaping the frameworks that redefine how care is delivered. This role transforms legacy and highly variable processes into disciplined, technology-enabled operating models built for enterprise performance and long-term growth. Partnering with external vendors and internal technical resources, this leader guides structured vendor selection processes, establishes configuration standards, and defines the operational blueprint that enables consistent execution across a national platform. Travel required approximately 35%.

Position Specific Responsibilities

- Define enterprise workflow requirements for prioritized Operational Excellence initiatives.

- Lead structured vendor selection processes to evaluate scalable technology enabled solutions.

- Guide vendor and internal technical partners in configuring solutions aligned to enterprise workflow design.

- Establish enterprise configuration standards to enable consistent deployment across sites.

- Define enterprise performance measures and value validation frameworks for pilot phases.

- Integrate vendor generated data with Compassus enterprise data to inform solution decisions.

- Prioritize solution features based on measurable ROI and operational barrier removal, sequencing lower value enhancements appropriately.

- Translate cross site pilot learnings into a standardized enterprise operating model.

- Identify workflow efficiencies and recommend operating model adjustments that support scalability.

- Partner with Execution and Deployment leadership to ensure architectural integrity through enterprise rollout.

Education and Experience

- Bachelor’s degree required; advanced degree preferred in Business, Industrial Engineering, Systems Engineering, Operations, Healthcare Administration, or related field.

- 7–10 years of progressive experience in operational transformation, workflow design, enterprise systems implementation, or management consulting.

- Experience shaping vendor supported or internally developed technology enabled solutions.

- Healthcare or multi-site service industry experience preferred.

Position Specific Skills

**Analytical Skills: **Ability to apply structured problem-solving methods, analyze complex workflow and performance data, and synthesize multiple data sources into actionable enterprise insights. Capable of evaluating return on investment, operational impact, and scalability considerations.

**Communication Skills: ** Ability to communicate complex operational and technical concepts clearly to executive leaders, operational stakeholders, and external partners. Skilled in preparing executive level presentations, business cases, and structured documentation.

**Other Skills and Abilities: ** Ability to understand, read, write, and speak English. Demonstrated systems thinking capability and ability to translate ambiguity into structured action. Ability to influence without direct authority and guide vendor and cross-functional partners toward enterprise aligned solutions. A professional presence that influences desired results with both external and internal stakeholders. Adaptable in dynamic environments requiring disciplined execution.

Physical Demands and Work Environment

The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Build a Rewarding Career with Compassus**

At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

**Your Career Journey Matters**

We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

**The Compassus Advantage**

-  Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.

-  Career Development: Access leadership pathways, mentorship, and personalized professional development.

-  Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.

-  Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.

-  Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.

-  A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

**Ready to Join?**

At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Senior Manager Operational Excellence, Systems and Transformation

For 85 years, Tractor Supply Company (NASDAQ: TSCO) has been passionate about serving the needs of recreational farmers, ranchers, homeowners, gardeners, pet enthusiasts and all those who enjoy living Life Out Here. Tractor Supply is the largest rural lifestyle retailer in the U.S., ranking 294 on the 2022 Fortune 500. The company’s more than 50,000 Team Members are known for delivering legendary service and helping customers pursue their passions, whether that means being closer to the land, taking care of animals or living a hands-on, DIY lifestyle. In store and online, Tractor Supply provides what customers need – anytime, anywhere, any way they choose at the low prices they deserve.

As of December 31, 2022, the Company operated 2,147 Tractor Supply stores in 49 states, including 81 stores acquired from Orscheln Farm and Home in 2022 that will be rebranded to Tractor Supply by the end of 2023. For more information on Tractor Supply, visit www.tractorsupply.com.  

Tractor Supply Company also owns and operates Petsense by Tractor Supply, a small-box pet specialty supply retailer providing products and services for pet owners. As of December 31, 2022, the Company operated 186 Petsense by Tractor Supply stores in 23 states.  For more information on Petsense by Tractor Supply, visit www.petsense.com.

Industry: Retail
Company Size: 10,001+ employees

Tractor Supply Company

**Overall Job Summary**

This role is responsible for ensuring that business-critical data is accurately entered, maintained and transmitted between internal and external business partners. Data accuracy is essential to ensure a single trusted view of enterprise data that results in an optimal customer experience. This role is responsible for monitoring and managing data requests primarily through business requests, while maintaining required Service Level Agreements. This role is also responsible for maintaining up-to-date standard operating procedures, policies, supporting the data quality program, and audit requirements.

**Essential Duties and Responsibilities (Min 5%)**

- Manage and execute workflows as requested for one or more of the following domains including but not limited to Item (SKUs), Merchandising Vendor, Expense Vendor, Location and Customer Master Data setup and maintenance with oversight and support.

- Partner with operational areas, including Merchandising, Ecommerce, Customer Service Center, Help Desk, Inventory Management, Logistics, Tax and Licensing, Real Estate, IT, and external vendors to resolve issues and answer Enterprise Data related inquiries. Appropriately escalate issues to ensure resolution.

- Assist with governance and quality assurance of data elements by monitoring systems and reports, propose system and/or process enhancements and participate in testing.

- Serve as a consultant to internal and external business partners by providing recommendations to enhance collection, integrity and strengths of their data sets.

- Enterprise data creation/maintenance within internal systems.

- Provide excellent customer service to internal and external key stakeholders.

**Required Qualifications**

~~Experience ~~: 2 years of experience working in a business environment with data processes and systems. Entry-level knowledge of SAP, OMS, E3, Business Objects, Spotfire, TIBCO, Adobe suite, Digital Asset Mgmt tools, etc. is a plus. Intermediate skills with Microsoft Office Suite, particularly Excel, Access, & Outlook preferred

~~Education ~~: Bachelor’s degree in Business or data related field from an accredited college or university is preferred. Any suitable combination of education and experience will be considered.

**Preferred Knowledge, Skills Or Abilities**

- Ability to interpret, perform and respond to data requests, providing excellent customer service, and work within required Service Level Agreements

- Ability to analyze pre-defined reports, perform error resolution, and make business decisions

- Knowledge of reporting, analytics, problem solving, and quality management is preferred

- Experience working in an Omni-channel company that has both e-commerce and traditional storefront presence is a plus

- Enterprise Resource Planning (ERP) and Business Reporting knowledge preferred

- Customer service focused with strong written and verbal communication skills

- Ability to solve tactical problems in relation to standard processes

- Ability to achieve error resolution on predefined reports

**Working Conditions**

- Normal office working conditions

**Physical Requirements**

- Sitting

- Standing (not walking)

- Walking

- Lifting up to 10 pounds

**Disclaimer**

~~This job description represents an overview of the responsibilities for the above referenced role. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.~~

**Company Info**

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.

Analyst I, Master Data

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