Regions Financial Corporation (NYSE:RF), with $155 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates more than 1,250 banking offices and more than 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.

Our Company Mission

We are Regions. And ours is a vibrant mission. Make life better. Make life better for associates. Make life better for our customers. Make life better for our communities. This is our roadmap to success. Our roadmap to create strong, consistent shareholder value. 

Regions' five core values guide everything we do: 

• Do What Is Right 
• Put People First 
• Reach Higher 
• Focus On Your Customer 
• Enjoy Life

Regions' Social Media & Community Guidelines: http://spr.ly/lismcg

Regions' Privacy & Security Policy: http://spr.ly/lipp

Member FDIC. Equal Housing Lender. NMLS #174490.

Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Industry: Banking
Company Size: 10,001+ employees

Regions Bank

Savvy Admin PROD

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

**Job Description**

At Regions, the Cyber Security Analyst is responsible for analyzing, identifying, and documenting cybersecurity risks. This role will require a proactive individual with an understanding of core technology and cybersecurity principles along with industry best practices to investigate, remediate and/or escalate for further evaluation.

**Primary Responsibilities**

- Analyze and respond to cyber threats within various security tools according to documented procedures.

- Collaborates with various stakeholders within Cyber Security/Technology departments and standard owners to properly document and communicate security risks

- Proactively supports a feedback loop related to information and events in order to identify and support the remediation of improving precision and accuracy of analysis.

- Review and understand Policies, Standards, and Procedures for improved process flows.

- Supports threat hunting, participate in tabletop exercises, and assist in Incident Response on a rotational job-duty basis as needed

- Maintains meticulous records of all work performed, including root cause analysis, indicators of compromise, remediation steps, timeline of events, and impact assessment using clear and concise annotations as needed

- Stays abreast of global cybersecurity threat trends

- Supports and collaborates with various cybersecurity teams to document security posture and assess environment for relevant IOCs and gaps

- Participates in and ensures proper documentation of various security assessments (i.e. Security Architecture Reviews, Red Team assessments, Purple Team engagements, and formal tabletop exercises) as needed

- Assists with analyzing software for violations in Regions Cyber Security standards as needed

- Serves as an escalation point, mentor, and trainer for junior analysts

- May participate in specials projects

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

**Requirements**

- High School Diploma or GED and six (6) years of related post-secondary education and/or experience in Information Security or Information Technology

- Minimum of two (2) relevant certifications in Information Security or the ability to obtain relevant certifications within twelve months of start date in this position, such as CompTIA Network+/Security+/CySA+, EC-Council Certified Ethical Hacker (CEH), Cisco CCNA/CCNA-Security, GIAC GSEC, CDSA, etc.

- Willingness and availability to work on a pre-determined shift and rotational on call

**Preferences**

- One (1) Intermediate to Advanced Amazon Web Services (AWS) or Azure Architect/Administrator and/or Security specialty certification

- Experience in a Security Operations Center (SOC) environment

- Experience performing security analysis using Security and Incident Event Management (SIEM) systems

- Understanding of MITRE ATT&CK Framework and Cyberattack Kill Chain and how these frameworks can be used to identify gaps as well as orient analysts in attack progression.

**Skills And Competencies**

- Ability to be a self-starter with initiative and drive for continuous improvement.

- Ability to be a team-oriented individual who works well with others and places a premium on the group’s success

- Demonstrated strong organizational, research, analytical and problem-solving skills to evaluate situations and respond appropriately

- Excellent writing and verbal communication skills

- Familiarity with concepts related to security disciplines such as: malware analysis, computer forensics, cyber incident response, network intrusion detection, network traffic and packet analysis, penetration testing, vulnerability scanning, compliance, audit, or cyber threat intelligence

- Strong understanding of information security principles, controls, and technologies

- Strong investigative and problem-solving skills

**Preferred Qualifications For This Role**

- Demonstrated working knowledge of enterprise security tools, including Security Information and Event Management (SIEM) platforms, endpoint protection solutions, and email security technologies, with the ability to analyze alerts, identify threats, and support incident response activities.

- Professional certifications related to cloud technologies or artificial intelligence (e.g., AWS, Azure, GCP, or AI-focused security certifications) are strongly preferred.

- Ability to work a scheduled shift of 10:00 a.m. to 7:00 p.m., supporting operational security monitoring and response requirements.

**This position is intended to be onsite, now or in the near future **. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. The locations available for this role are **Birmingham, AL, Atlanta, GA, or Nashville, TN.**

**Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.**

**Position Type**

Full time

**Compensation Details**

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

**Minimum**

**Job Range Target:**

$70,302.65 USD

**Median**

$100,710.00 USD

**Incentive Pay Plans**

This job is not incentive eligible.

**Benefits Information**

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

- Paid Vacation/Sick Time

- 401K with Company Match

- Medical, Dental and Vision Benefits

- Disability Benefits

- Health Savings Account

- Flexible Spending Account

- Life Insurance

- Parental Leave

- Employee Assistance Program

- Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

**Location Details**

Riverchase Operations Center

**Location:**

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Cyber Security Analyst (10a - 7p Shift)

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

**Job Description**

At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly, and creates reports and other documentation outlining findings/solutions. This position sits within Regions' Technology department.

**Primary Responsibilities**

- Assists with the development and installation of new hardware and software

- Installs and configures systems and other software

- Tests installed software for malfunction detection

- Identifies and resolves business systems issues

- Designs and deploys new applications and enhancements to existing applications, software, and operation systems

- Measures effectiveness and efficiency of existing systems

- Develops and implements strategies to improve systems

- Monitors and tests system performance

- Performs work with some independence of thought, but refers more complex problems to senior associates or supervisor/manager

- Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

**Requirements**

- Bachelor's degree in Computer Science, Computer Engineering or a related field

- Three (3) years of experience

**Skills And Competencies**

- Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective

- Ability to conduct system analysis to detect issues with performance

- Ability to develop and implement technology solutions to resolve technical challenges

- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance

- Ability to manage multiple projects simultaneously

- Intermediate executional capabilities

- Knowledge of software testing techniques, code optimization and software debugging

- Strong communication, analytical and problem-solving skills

- Understanding of software structures, hardware, computing systems and how to integrate them

**Specific Responsibilities**

- Design, develop and maintain scalable data pipelines and workflows using Palantir Foundry

- Develop front-end applications and user experiences using Palantir Foundry ontology and workshop UI applications

- Develop and build applications for ETL/ELT workflows using Python, Spark, Snowflake and SQL

**Additional Desired Skillset For This Specific Opportunity**

- 4-8 years of SW Development experience

- 3+ years of experience with Palantir Foundry (or similar Databricks, Snowflake/dbt)

- 3+ years of hands-on experience with programming using Python, Spark

- 3+ years of experience with SQL and No-SQL databases (Snowflake)

**Position Type**

Full time

**Compensation Details**

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

**Minimum**

**Job Range Target:**

$87,861.95 USD

**Median**

$117,680.00 USD

**Incentive Pay Plans**

This job is not incentive eligible.

**Benefits Information**

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

- Paid Vacation/Sick Time

- 401K with Company Match

- Medical, Dental and Vision Benefits

- Disability Benefits

- Health Savings Account

- Flexible Spending Account

- Life Insurance

- Parental Leave

- Employee Assistance Program

- Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

**Location Details**

Riverchase Operations Center

**Location:**

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Software Engineer - Palantir

Motion serves the industrial marketplace with MRO (maintenance, repair, and operation) replacement parts and services through a network of over 550 locations across North America. Customers have access to over 4.6 million parts from Motion's extensive line of authorized brands in Bearings, Mechanical Power Transmission, Electrical and Industrial Automation, Hydraulic and Industrial Hose, Hydraulic and Pneumatic Components, Industrial Supplies, and Material Handling.

Motion Industries' sales people provide the highest levels of technical support in the industry. Currently, more than 1,000 technically trained Sales Representatives make on-site service calls daily to provide solutions for customers' parts and service requirements. In addition, 200 dedicated product specialists and a technical support center supplement Motion's service offerings.

Innovative solutions and efficient processes contribute to Motion Industries' position as a supply chain leader, to assist customers successfully manage their MRO parts transactions from quote through payment – the complete purchasing cycle.

The Company is an industry leader because it focuses on customer needs, empowers its employees, and invests in inventory and process efficiencies that benefit its customers. Motion Industries is your Competitive Advantage.


www.motion.com 

jobs.genpt.com

Industry: Automation Machinery Manufacturing
Company Size: 5,001-10,000 employees

Motion

**Summary**

The Inventory Data Analyst ensures all locations are properly managing inventory in order to maximize profits and customer service. This position consults company representatives on proper business practices in inventory management and inventory operations including prevention, identification, and disposition of excess inventory. Furthermore, the Inventory Data Analyst is a change agent for promoting new inventory disciplines and culture. In addition, this position will work with cross functional teams to develop new programs to increase operational efficiencies based on studies of past, present, and future data trends.

**Job Duties**

- Enforces Motion's inventory policies and procedures in daily communication with field leadership.

- Understands data governance and control distribution of company inventory data points.

- Ensures full compliance of audit policies of Obsolescence Program and Physical Inventory / DC Mock Inventory.

- Finds new insights and trends which helps identify and solve complicated supply chain problems.

- Creates automatic dashboards using current or future tools.

- Collaborates with all areas of the supply chain to identify and understand inventory opportunities.

- Builds simulation models which forecast outcomes of changes to policies or procedures.

- Delivers comprehensive reports in a presentation or written.

- Works with the IT Department to enhance current and future inventory systems.

- Creates and delivers critical inventory trainings.

- Supports excess inventory initiatives.

- Participants in the annual inventory business plan.

- Performs other duties as assigned.

**Education & Experience**

Typically requires a bachelor's degree in business, statistics, analytics, or equivalent field work experience. Requires experience managing projects. Background in quantitative thinking and statistical data analysis.

**Knowledge, Skills, Abilities**

- Advanced knowledge of Microsoft Access, Excel and SQL.

- Strong analytical problem solving skills.

- Powerful presentation skills with advanced PowerPoint design knowledge.

- Experience with data BI tools. (Tableau, Power BI, Qlik, etc.)

**Company Information**

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Inventory Data Analyst

Matthews™, a commercial real estate investment services and technology firm, holds recognition as an industry leader in investment sales, leasing, and debt and structured finance. Matthews™ delivers superior results through the firm’s industry revered work ethic, unique culture, collaboration, and advanced technology. Since 2015, Matthews™ has experienced unprecedented growth adding over 1,000+ real estate professionals to serve clients. Founded in El Segundo, CA, and strategically positioned in 20+ offices across the United States, Matthews™ continues to expand into new markets. Matthews™ redefines what clients expect by accelerating the evolution of how the commercial real estate industry services clients through technology. By leveraging technology and industry-leading resources, Matthews™ is committed to growing and preserving client wealth and adding value to their investment strategy.

Industry: Real Estate
Company Size: 501-1,000 employees

Matthews Real Estate Investment Services™

- A driven, competitive, and entrepreneurial mindset

-  Excellent communication and interpersonal skills

-  Strong work ethic, discipline, integrity, and resilience

-  Bachelor’s degree in Business, Real Estate, or related field (or equivalent experience)

-  Obtain a real estate salesperson license in the state you are located within 120 days of the start date of your association, if you are not already licensed

-  Ability to thrive in a fast-paced environment and adapt quickly to challenges

-  Coachable attitude with a desire for continuous improvement and personal growth

Associate

Groundbreaker. Game changer. Innovator. TRC is a global consulting, engineering, program and construction management firm providing environmentally focused and digitally powered solutions. With over 7,000 employees, we solve the challenges of making the Earth a better place to live - community by community and project by project.  
Apply at https://careers.trccompanies.com/careers-home

Industry: Environmental Services
Company Size: 5,001-10,000 employees

TRC Companies, Inc.

**About Us**

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

**Overview**

TRC is hiring multiple ROW/Land Agents to support a large project in Alabama.

**Responsibilities**

The Sr. ROW Agent, under the direction of the Lead Agent or ROW Supervisor, possesses an excellent working knowledge of all right of way disciplines, title, permitting, acquisition, documentation. He/she is very knowledgeable about property valuation, survey drawings and alignments sheets.

**Essential Duties And Responsibilities**

-  Assist ROW Supervisor in providing guidance to ROW Agents.

-  Secure permission to enter properties from landowners and tenants.

-  While maintaining the ROW price policy, negotiate for ROW options, easements, fee interest, and curative documents as directed by the ROW Supervisor or as required by project documents and the acquisition policy. Assist in the development of a construction line from the conditions and/or restrictions placed on the ROW by the landowner and/or tenant.

-  Maintain a detailed diary containing the facts of each contact for every property owner and tenant on a project and prepare a detailed weekly activity report.

-  Maintain a detailed log of all payments

-  Negotiate Damage Settlements as required

-  Support all construction activities as required

-  Document all ROW activities as required

-  Adhere to project Safety Plan

**Qualifications**

Associate's degree preferred or relevant experience

SR/WA or other IRWA Designation Notary Public

Experience is required in work related to right of way or real estate services provided to public organizations. Broad knowledge of procedures used to acquire real property interests for public utility/infrastructure projects including condemnation. Knowledgeable with laws and regulations involving real estate transactions and Eminent Domain.

**Professional Experience**

Skills -- Technical:

-  Experience as a ROW agent or related ROW position

-  Proficient in Microsoft Office products, including spreadsheet and word processing

-  Must be detail oriented and have excellent analytical and quantitative skills

-  Requires specialized knowledge in the methods and techniques for performing Land Services activities. Must possess competent knowledge and skills in land description and terminology, surface and subsurface rights, ROW document analysis, and have excellent negotiation skills.

-  Must be able to work alone, make decisions and use judgment while performing related activities.

-  Creativity, foresight and mature judgment to identify and resolve business, technical and administrative related problems with ROW services.

**Skills -- Communication**

-  Must have strong verbal and written communication skills and be able to communicate clearly and concisely to prepare reports, specifications, applications, and correspondence.

**Skills -- People**

-  Able to interact with all levels of management and to work effectively with a wide range of constituencies in a diverse community.

-  Commitment to customer satisfaction and the ability to work in team-oriented environment

**Physical, Environmental, And Mental Requirements**

-  The employee must be able to lift and/or move up to 35 pounds. Employee is expected to use good judgment when lifting or moving office supplies and/or furniture and to seek assistance or wear back support appliances when appropriate. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus in use of computer monitor and other manual, task-related functions. While performing the duties of this job, the employee is required to sit, use hands and fingers, to handle, or feel objects, tools, controls. Reach with hands and arms, hear and talk. The employee is required to stand, walk, stoop, kneel or crouch.

**Department/Location Specific Requirements and Comments**

-  Any other task that may be required during the performance of duties

-  Ability to travel as dictated by job requirements

-  This job will require the majority of work to be performed in a well-lighted, temperature-controlled office setting. Most activities require work to be performed at field locations, governmental agencies, corporate entities, and client offices. There are frequent interruptions during the workday for impromptu meetings.

**Benefits *****: **TRC offers a competitive benefit package consisting of:

- Medical, dental, vision, and disability insurance.

- 401k package that includes both traditional and Roth IRA options and Company match.

- Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).

- All full-time employees enjoy a minimum of 8 Paid Holidays per year.

- TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

- These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

**Compensation **: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

**Other Compensation: ** Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

**Disclaimers**

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Accessibility/Reasonable Accommodations**

TRC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at hr@trccompanies.com.

**To Address Your Request, The Following Information Is Needed**

- Name

- The best method for contacting you

- The position title

- Requisition number

Upon receipt of this information, we will respond to you promptly to obtain more information about your request.

The complete job description and application are available on TRC’s career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.

**Salary Range**

USD $75,400.00 - USD $78,000.00 /Yr.

Sr. ROW/Land Agent - Alabama

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

Who Are We

At Nexxaworks, we’re a team of passionate marketing experts, creative thinkers, and data wizards united by one goal: to help brands thrive in today’s ever-evolving landscape. We take pride in blending cutting-edge tools, fresh ideas, and a deep understanding of market trends to build strategies that deliver real impact.

What We Do

From branding to digital campaigns, social media to content creation, and everything in between, we’re here to transform your vision into results. Whether you’re a startup ready to make your mark or an established company seeking a bold refresh, Nexxaworks tailors every solution to meet your unique needs.

Industry: Advertising Services
Company Size: 2-10 employees

Nexxaworks

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.

**Job Description**

**Position Overview**

We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring they receive exceptional support and assistance. You will be responsible for addressing customer inquiries, resolving complaints, and providing information about products and services with professionalism and efficiency.

**Key Responsibilities**

- Respond promptly and professionally to customer inquiries via phone, email, and chat.

- Resolve customer complaints and issues effectively to ensure satisfaction.

- Provide detailed product and service information to customers.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with other departments to address customer needs.

- Identify opportunities to improve customer service processes and recommend solutions.

**Qualifications**

**Requirements**

- High school diploma or equivalent; bachelor’s degree preferred.

- Proven experience in a customer service role or related field.

- Excellent verbal and written communication skills.

- Strong problem-solving and conflict resolution abilities.

- Ability to handle stressful situations calmly and efficiently.

- Familiarity with customer service software and CRM systems.

**Additional Information**

- Competitive salary package

- Opportunities for professional growth and career advancement

- Collaborative and innovative work environment

- Skill development through hands-on experience and mentorship

- Exposure to diverse projects and industry-leading clients

Customer Service Specialist

Heal Better. Feel Better. Fast!

Everyone at MainStreet Family Care knows when you are sick or injured you just want to feel better fast. You want to be treated with respect and compassion by people who know what they are doing, treat you as an individual, listen to you, and care about you. You are part of the family at MainStreet!

We offer urgent care and primary care services to our patients 7 days a week with extended hours in the evening. We have locations throughout the Southeast. We also operate pediatric urgent cares, KidsStreet Urgent Care. We can help with common illnesses like cold and flu to seasonal allergies, broken bones, stitches and more! 

You can walk in any time to sick visits and for our primary care patients, you can schedule your appointment online and view records through our MainStreet Patient Portal.

Industry: Hospitals and Health Care
Company Size: 201-500 employees

MainStreet Family Care

**MainStreet Support Team Specialist (Full-Time) – Birmingham, AL**

MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States—it is our mission to go the extra mile to help patients heal better and feel better… FAST.

The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You’ll have the opportunity to shape our company’s image and collaborate with others who value communication, consistency, and compassion – here at MainStreet, we are family!

The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You’re organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you’re passionate about transforming healthcare for rural communities – we’d love to meet you!

**Location Requirements:**

This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work.

**What You’ll Do:**

As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members;

Kiosk Assistance:

You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently.

Insurance Eligibility Verification:

Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient’s arrival is an essential task of this role.

Follow-Up Support:

MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients.

Billing Support:

Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances.

Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player—ready to jump in, multitask, and provide support whenever needed!

**Schedule **:

This role follows a rotating 5/2 schedule:

- Week 1: Monday Tuesday Friday Saturday Sunday

- Week 2: Wednesday & Thursday

- Weekday Shifts: 12 hour shifts from 8:30AM – 8:30PM

- Weekend Shifts: 8 hour shifts from 1:30PM – 9:30PM

**What You Need:**

- High school diploma or GED

- 1+ year of professional office or customer service experience

- Tech-savvy and confident using computers—comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones.

- Strong communication skills, both written and verbal

- A positive, team-oriented attitude with a passion for helping others

- Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required

**Why You’ll Love It Here:**

Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare.

- Competitive starting salary of $18/hr

- Health, dental & vision benefits

- 401K plan, paid time off, and more

Next Steps:

If we think you’re a great fit, we’ll invite you to:

- A pre-employment assessment

- A recruiter phone screening

- A final interview with our team

Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients’ lives. If you’re ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we’d love to meet you. Apply today and become part of a team that’s committed to caring for our communities—and each other.

Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:

Patient Registration Specialist

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