ABOUT MAYORS
Mayors is known for our wide assortment of the world's most iconic brands of jewelry and timepieces, as well as our commitment to client service excellence. With 17 locations across Florida and Georgia, Mayors is recognized as one of the foremost jewelers in the region. With our team of elite professionals, in-house design studio, and full-service repair department, Mayors outshines as a premier retailer of luxury goods and service. For over a century, Mayors has taken pride in our products, rich history, and reputation for maintaining long-lasting relationships with our many clients. Through our products we are able to share in the most memorable of moments. We are in the business of celebrations. 
We aim to deliver an unparalleled total brand experience by consistently exceeding our clients' expectations. This is our competitive edge. Our products, our service, and our team is top of its class. Join us in setting the bar high, one celebration at a time.


OUR GUIDING PRINCIPLES
•	Clients come first!
•	Recruiting, developing and retaining the best talent
•	Treating all employees and partners with respect and trust
•	Conducting business professionally and with the utmost integrity
•	A commitment to a culture that promotes a passion for teamwork, continuous improvement, quality, creativity 
        and social responsibility
•	Striving for excellence in all that we do



Visit www.mayorscareers.com for more information.
See a quick video to see what we are about!
https://vimeo.com/174655754

Industry: Luxury Goods & Jewelry
Company Size: 51-200 employees

Mayors Jewelers

Savvy Admin PROD

Job Objective

Acting as a focal point in the business and providing links between sales, operations, and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Showroom business plan; making clear the objectives and required performance keeping all costs and controls within budget.

With the support of the Sales Executives, you will be leading and managing a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose.

You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day-to-day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Showrooms professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively.

**Responsibilities**

You will be a constant role model ensuring that every client – both internal and external – receives the exceptional client service they have come to expect.

Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent team work across the Group network.

Ensuring profit targets are met

Ensuring discounts and costs are kept within budget

Achievement of the floor sales targets KPI and department targets

Performance management of floor colleagues, providing feedback and development opportunities

Delivering an exceptional client service

Competitor analysis

Representing the Showroom at internal and external meeting

Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation

Maintaining visual merchandising to company standards

Managing the till and associated transactional procedures

Participate in, and running floor / showroom training and out of hours meetings and VM changes as required

Completion of all training requirements through E learning and other sources

Ensuring all team members adhere to the company dress code standards at all times

Receive/deliver client repairs and size timepieces when Service Consultants are not available

Completions of all duties as assigned by management

**Experience**

Knowledge and Skills Required

Jewelry or watch product knowledge

Advanced selling skills and negotiation skills

**External Jewelry Or Retail Qualifications**

Proven track record of sales achievements

Proven track record of Management achievements

Proven record of inspiring and motivating teams

Comfort with high price points

**Skills**

Retail management experience ideally within a luxury environment

Evidence of performance delivery against sales and process

Ability to develop and implement business strategies

Ability to manage and deliver operating costs, identifying suitable efficiency improvements

Numerate with ability to understand and analyze sales performance

Leading, mentoring and coaching of high performing sales teams

IT literate with proficiency in POS systems and Microsoft Office

Ability to thrive in a fast paced, high volume location.

Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner

Sales Manager (0798)

Find Sales Executive jobs in Aventura, FL with Savvy's AI Recruiter. Browse opportunities from top companies and get matched with roles that match your skills using our intelligent recruitment system.