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Industry: Online Audio and Video Media
Company Size: 51-200 employees

Inside Higher Ed

Savvy Admin PROD

**Job ID: ** 294475

**Location: ** Aug Univ CON Augusta Campus

**Full/Part Time: ** Full Time

**Regular/Temporary**

**About Us**

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

**Location**

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

**College/Department Information**

At the College of Nursing, we champion and nurture individual student success in an educational setting, while providing a rigorous but accessible education that prepares you for the nursing workplace, academia, and leadership as you progress throughout your career. You'll be encouraged, challenged and supported whether pursuing an entry-level bachelor's or master's degree or a doctor of nursing practice or Ph.D. degree. It starts with our undergraduates. The College of Nursing approved by the Georgia Board of Nursing and accredited by the Commission on Collegiate Nursing Education, and that's thanks to our innovative, challenging and contemporary curriculum offered across all our various degree programs. Advanced degree options are available for the bachelor and masters prepared nurse with our Doctor of Nursing Practice programs, PhD in Nursing, and Post Master's Certificates. CON graduates leave our programs ready to lead and serve our nation's patients.

**Job Summary**

This position provides comprehensive administrative support to the Assistant Dean of Instruction and Innovation and faculty leader of the College of Nursing's Community Engagement Strategic Initiative.

**Responsibilities**

The responsibilities include, but are not limited to:

**Calendar and Meeting Management**

Maintain and coordinate the Assistant Deans calendar.

Schedule meetings, appointments, and instructional planning sessions.

Anticipate scheduling needs and resolve conflicts proactively.

**Travel and Itinerary Coordination**

Arrange travel accommodations including flights, lodging, and transportation.

Prepare detailed and professional travel itineraries.

Process travel reimbursements in accordance with institutional policies.

**Calendar & Scheduling Coordination**

Coordinate and maintain the Nursing Faculty Leader's calendar.

Schedule internal and external meetings, events, and community engagement activities.

Send calendar invites and manage scheduling conflicts.

**Meeting Coordination**

Prepare and distribute meeting agendas in advance.

Take detailed meeting minutes and distribute them post-meeting.

Track follow-up tasks and ensure timely completion.

Reserve meeting rooms and set up virtual meeting links (e.g., Zoom, Teams).

**Supply Management**

Monitor and maintain inventory of office and event supplies.

Order necessary materials for community engagement events and faculty needs.

Coordinate with vendors and campus procurement systems.

**Communication Support**

Draft and send professional emails, memos, and announcements.

Serve as a point of contact for internal departments and external community partners.

Assist in preparing presentations and reports.

**Event Support**

Assist in planning and logistics for community engagement events.

Coordinate with community partners and stakeholders.

Manage RSVPs, event materials, and on-site support.

**Documentation & Record Keeping**

Maintain organized digital and physical files related to community initiatives.

Track engagement activities and outcomes for reporting purposes.

**JagPulse Champion**

Promoting JagPulse to students, faculty, and staff

Sharing communications and reports from the Office of Community Engagement

Encouraging consistent use of the platform

Creating and managing events

Accessing reporting tools and student participation

**Medical Reserve Corps - College of Nursing**

Provide Administrative Support

Maintain MRC volunteer rosters

Track compliance with MRC training

**General Administrative Support**

Assist with travel arrangements and reimbursements.

Support grant-related administrative tasks if applicable.

Perform other duties as assigned by the Nursing Faculty Leader.

**Required Qualifications**

Educational Requirements

Associate's degree from an accredited college or university in a related field and a minimum of 3 years of progressively responsible experience in administrative support positions OR High School, GED or equivalent from a recognized state or federal accredited organization and 6 years progressively responsible experience in administrative support positions.

**Preferred Qualifications**

Bachelor's degree from an accredited college or university.

**Knowledge, Skills, & Abilities**

Strong organizational and time management skills

Excellent communication and interpersonal skills

Attention to detail and ability to manage multiple priorities

Proficient in using Microsoft Office.

Ability to work collaboratively with faculty, staff, students, and external partners.

**Shift/Salary/Benefits**

Shift: Days/M-F

Pay Band: 2

Salary Minimum: $15.77/hour - $18.89/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 2/9/26 Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

**Conditions of Employment**

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

**Driver's License Statement**

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

**Other Information**

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

**Equal Employment Opportunity**

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

**How To Apply**

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

**To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=294475&PostingSeq=1**

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency jeid-744ab59fedd57c4fa8dcb9e196adeb15

Administrative Assistant 1

**Job ID: ** 295749

**Location: ** Augusta University

**Full/Part Time: ** Full Time

**Regular/Temporary**

**About Us**

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

**Location**

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

**Job Summary**

Plan, organize, coordinate, promote and execute special events for Augusta University partners. Serve as a resource for the AU Campus community advising on protocol and educating internal and external partners regarding event standards, protocols, and etiquette.

**Responsibilities**

The responsibilities include, but are not limited to:

Plans, organizes, coordinates, promotes oversees, and/or facilitates special events for the enterprise.

Works in collaborations with external and internal partners to develop new events while maintaining, organizing and facilitating existing projects from concept to completion.

Uses enterprise and community knowledge to assist customers in effectively developing event concepts, timelines, budgets, logistics schedules and securing venues.

Establishes, fosters and maintains cooperative and professional relationships with sponsors, vendors, and other internal and external partners to ensure the enterprise is well represented.

Continually seeks out opportunities to further professional and personal growth in areas that would be of benefit to the enterprise.

Develop protocols for all events held both on and off campus.

Educate Internal and external partners regarding protocol, event standards, etiquette and related issues to enhance partnerships and improved special event outcomes.

Develop effective curriculum, deliver training and serve as a resource for Internal partners who are responsible for meetings and events within their department.

**Required Qualifications**

Bachelor's degree from an accredited college or university in a related field and a minimum of 5 years experience in event planning.

**Preferred Qualifications**

**Preferred Educational Qualifications**

Master's degree, from an accredited college or university

**Preferred Experience**

Event planning, public relations, marketing principles and practices and fundraising experience.

**Knowledge, Skills, & Abilities**

**KNOWLEDGE**

Ideal candidate must be one who can envision an event from concept to completion based on the client's needs. Must have a deep understanding of event psychology color, item placement, seating, etc. and the importance of the event experience for all involved. Must be able to effectively communicate the standard set by the enterprise and assist others in developing a plan that is in line with that standard. Must be able to effectively produce events, while remaining fiscally responsible of Enterprise resources.

**Skills**

Candidate is responsible for developing, maintaining and facilitating relationships between internal and external partners. Must be skilled at communicating with senior leadership; faculty, staff, volunteers and others both in writing and during personal interactions. When conducting trainings, the creation of a friendly, safe environment for learning will be key in developing lasting relationships with trainees. Trainer will be available to act as a resource when necessary. The need for confidentiality is paramount.

**Shift/Salary/Benefits**

Shift: Days/M-F (work outside of normal business hours will likely be required of an employee in an exempt level position)

Pay Band: B9

Salary Range: $48,800/annually - $58,240/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 3/11/26 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

**Conditions of Employment**

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

**Driver's License Statement**

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

**Other Information**

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

**Equal Employment Opportunity**

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

**How To Apply**

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

**To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=295749&PostingSeq=1**

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency jeid-c4483eb737b99742a6a592b429348547

Special Events Coordinator

Augusta University offers opportunities #LikeNoOther through groundbreaking research, patient-centered clinical expertise and forward-thinking educational programs from three campuses in the beautiful Southern city of Augusta, Georgia, and satellite locations across the state. Home to the state’s flagship public academic medical center, Augusta’s world-class clinicians are bringing the medicine of tomorrow to patient care today. The university is made up of 11 colleges, including the Medical College of Georgia, the Hull College of Business and the Dental College of Georgia.

Industry: Higher Education
Company Size: 5,001-10,000 employees

Augusta University

**About Us**

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .

**Location**

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

**College/Department Information**

The Office of Student Financial Aid (OSFA) at Augusta University is part of Enrollment and Student Affairs. We are dedicated to providing guidance and assistance for students to help ease the financial burdens associated with their education. We inform prospective and current students of the resources and services available to them to secure funds for financing their education. We advise students of their eligibility for financial assistance, assist with completing documents, and counsel students regarding their rights and responsibilities of receiving aid. Our goal is to help students and their families make the best use of financial aid resources so they may achieve their educational accomplishments.

**Job Summary**

The Financial Aid Counselor 1 position is responsible for determining eligibility for all aspects of federal, state, institutional, and other sources of student financial aid processed, and works closely with students and other parties who play a role in providing educational support for students. The Financial Aid Counselor 1 will support the persistence and retention of students receiving financial aid benefits through processing of required paperwork in a timely manner, advocating on behalf of the student when it is needed, and supporting the goals of the Division of Enrollment and Student Affairs and the Office of Student Financial Aid.

**Responsibilities**

The duties include, but are not limited to:

COUNSELING: Counsel students and families regarding financial aid eligibility and advise on aid programs, distribution of aid, and renewal requirements. Counsel students on how enrollment affects aid amount awarded and how withdrawing or not meeting Satisfactory Academic Progress (SAP) affects future aid eligibility. Advise students and families regarding non-aid options (i.e., payment plan, etc.) to pay institutional charges by the payment deadline.

CUSTOMER SERVICE: Assist students and families with the completion and submission of required documentation. Work with students to identify and mitigate circumstances that might hinder their academic progress. Respond to student inquiries and administer student outreach regarding outstanding or incomplete applications for aid. Work with AU departments regarding admission, registration, academic advising, and account payment regarding aid available for students. Serve as backup for the front desk and participate in financial aid presentations and programs as needed.

RECORD MAINTENANCE: Use problem-solving skills to determine resolutions to records not loading or transmitting to the Department of Education (DOE) or state agency and/or Banner. Use critical thinking skills to determine aid eligibility if the student has flags on the account that may warrant revisions to FAFSA data or changes to student dependency status. Revise any inaccurate data and report corrections to DOE or the state agency. Collect and maintain proper documentation for audits.

FINANCIAL AID PROCESSING: Assist with the review and processing of student aid for accuracy and to ensure compliance with the federal, state, and institutional policies and procedures related to student financial aid programs. Responsible for technical and various system functions for the processing of student aid.

VARIOUS PROJECTS: Assist with various financial aid projects and functions that align with the university and department's mission. Collaborate with both internal and external stakeholders to ensure timely completion of tasks, student support, and adherence to compliance and best practice standards.

OTHER : Perform other duties as assigned.

**Required Qualifications**

Bachelor's degree from an accredited college or university and one year of financial aid or related work experience, such as higher education or customer service required.

**Preferred Qualifications**

Prior experience with Department of Education software (i.e., National Student Loan Data Systems [NSLDS], Ed Connect, etc.), FA module of Ellucian Banner, and CampusLogic.

**Knowledge, Skills, & Abilities**

**KNOWLEDGE**

Proficient in Microsoft Office and other computer software/databases.

Willingness to learn Ellucian Banner SIS, CampusLogic, Technolutions Slate CRM, and other databases/interfaces.

**Skills**

Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

Verbal Skills: Essential for communicating effectively with students and supporters, explaining financial aid options, and resolving inquiries clearly.

Memory for Detail: Crucial for processing and reviewing numerous financial aid documents, ensuring accuracy in awarding aid, and maintaining records.

Manual Dexterity: Required for handling documents, entering data, and navigating software systems to process financial aid applications.

Hearing: Important for listening to students' concerns or issues during counseling sessions, ensuring a clear understanding, and addressing financial aid needs.

Cognitive Ability: Necessary for interpreting financial aid regulations, reviewing student information, and making accurate determinations based on policies.

**Abilities**

Ability to maintain confidentiality.

Ability to establish and maintain effective working relationships with staff, faculty, and other constituents.

Willingness to travel to provide training and education.

Demonstrated ability to work with a wide range of people.

Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.

Ability to counsel students and provide excellent customer service.

Ability to comply with federal and state statutes and regulations regarding eligibility and distribution of student financial aid.

Professional judgment and critical thinking skills for interpreting and applying federal and/or state regulations and guidelines governing the awarding of financial aid to students.

Knowledge of and ability to comply with Family Education Rights and Privacy Act (FERPA) laws.

Ability to prioritize tasks, detail-oriented, and possess a teamwork spirit.

**Shift/Salary/Benefits**

Shift: Days; M-F

Pay Band: B5

Salary: $17.88/hourly-$20.61/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

**Conditions of Employment**

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

**Other Information**

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

**Equal Employment Opportunity**

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

**How To Apply**

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

Financial Aid Counselor 1

**About Us**

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .

**Location**

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

**College/Department Information**

The Office of Student Financial Aid (OSFA) at Augusta University is part of Enrollment and Student Affairs. We are dedicated to providing guidance and assistance for students to help ease the financial burdens associated with their education. We inform prospective and current students of the resources and services available to them to secure funds for financing their education. We advise students of their eligibility for financial assistance, assist with completing documents, and counsel students regarding their rights and responsibilities of receiving aid. Our goal is to help students and their families make the best use of financial aid resources so they may achieve their educational accomplishments.

**Job Summary**

The Financial Aid Counselor 1 position is responsible for determining eligibility for all aspects of federal, state, institutional, and other sources of student financial aid processed, and works closely with students and other parties who play a role in providing educational support for students. The Financial Aid Counselor 1 will support the persistence and retention of students receiving financial aid benefits through counseling students and the processing of records in a timely manner, advocating on behalf of the student when it is needed, and supporting the goals of the Division of Enrollment and Student Affairs and the Office of Student Financial Aid.

**Responsibilities**

The duties include, but are not limited to:

COUNSELING: Counsel students and families regarding financial aid eligibility and advise on aid programs, distribution of aid, and renewal requirements. Counsel students on how enrollment affects aid amount awarded and how withdrawing or not meeting Satisfactory Academic Progress (SAP) affects future aid eligibility. Advise students and families regarding non-aid options (i.e., payment plan, etc.) to pay institutional charges by the payment deadline.

CUSTOMER SERVICE: Assist students and families with the completion and submission of required documentation. Work with students to identify and mitigate circumstances that might hinder their academic progress. Respond to student inquiries and administer student outreach regarding outstanding or incomplete applications for aid. Work with AU departments regarding admission, registration, academic advising, and account payment regarding aid available for students. Serve as backup for the front desk and to participate in financial aid presentations and programs as needed.

RECORD MAINTENANCE: Use problem-solving skills to determine resolutions to records not loading or transmitting to the Department of Education (DOE) or state agency and/or Banner. Use critical thinking skills to determine aid eligibility if the student has flags on the account that may warrant revisions to FAFSA data or changes to student dependency status. Revise any inaccurate data and report corrections to the DOE or the state agency. Collect and maintain proper documentation for audits.

FINANCIAL AID PROCESSING: Assist with the review and processing of student aid for accuracy and to ensure compliance with the federal, state, and institutional policies and procedures related to student financial aid programs. Responsible for technical and various system functions for the processing of student aid.

VARIOUS PROJECTS: Assist with various financial aid projects and functions that align with the university and department's mission. Collaborate with both internal and external stakeholders to ensure the timely completion of tasks, student support, and adherence to compliance and best practice standards.

OTHER : Perform other duties as assigned.

**Required Qualifications**

Bachelor's degree from an accredited college or university and one year of financial aid or related work experience, such as higher education or customer service required.

**Preferred Qualifications**

Prior experience with Department of Education software (i.e., National Student Loan Data Systems [NSLDS], Ed Connect, etc.), FA module of Ellucian Banner, and CampusLogic.

**Knowledge, Skills, & Abilities**

**KNOWLEDGE**

Proficient in Microsoft Office and other computer software/databases.

Willingness to learn Ellucian Banner SIS, CampusLogic, Technolutions Slate CRM, and other databases/interfaces.

**Skills**

Strong written and verbal communication skills, as well as public speaking and presentation skills.

Detail-oriented with strong prioritization and organizational skills.

Professional judgment and critical thinking skills for interpreting and applying federal and/or state regulations and guidelines governing the awarding of financial aid to students.

**Abilities**

Ability to maintain confidentiality.

Knowledge of and ability to comply with Family Education Rights and Privacy Act (FERPA) laws.

Demonstrated ability to work with a wide range of people.

Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.

Ability to counsel students and provide excellent customer service.

Ability to comply with federal and state statutes and regulations regarding eligibility and distribution of student financial aid.

Ability to prioritize tasks, detail-oriented, and possess a teamwork spirit.

Ability to establish and maintain effective working relationships with staff, faculty, and other constituents.

Willingness to travel to provide training and education.

**Shift/Salary/Benefits**

Shift: Days; M-F

Pay Band: B5

Salary: $17.88/hourly-$19.07/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

**Other Information**

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

**Equal Employment Opportunity**

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

**How To Apply**

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

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