At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility.  We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.

Industry: Financial Services
Company Size: 10,001+ employees

Synchrony

Savvy Admin PROD

**Role Summary/Purpose**

The PAM Product Owner leads the strategic evolution and enhancement of the enterprise Privileged Access Management (PAM) program, with a focus on risk-based remediation of high-risk privileged accounts. This role drives rollout and adoption of advanced monitoring, credential lifecycle management, session recording, and integration with IT Service Management (ITSM) tools to enforce governance controls such as dual-control workflows and strengthen audit readiness.

**Essential Responsibilities**

- Lead the strategic roadmap and continuous enhancement of the enterprise PAM program, emphasizing risk-based remediation of high-risk privileged accounts.

- Lead and manage Privileged Access Analysts, providing direct oversight to support Privileged Access Management (PAM) program initiatives.

- Oversee implementation and adoption of PAM capabilities including advanced monitoring, credential lifecycle management, and privileged session monitoring/recording.

- Drive end-to-end privileged access lifecycle expansion (automated discovery through de-provisioning) across diverse environments (databases, cloud platforms, and infrastructure).

- Define and enforce risk-tiered control policies and governance workflows to improve accountability and compliance posture.

- Lead integration of PAM capabilities with ITSM platforms and related security tooling (e.g., event monitoring/analytics platforms) to enable automated controls and operational efficiencies.

- Partner with IAM governance bodies, Security Operations, and Audit teams to align priorities, report metrics, and execute enterprise initiatives.

- Prioritize and approve remediation activities based on risk tiers and enterprise impact, driving stakeholder alignment and delivery outcomes.

- Lead cross-functional initiatives with some to moderate leadership guidance; set objectives and strategy through influence (no direct reports specified).

- Perform other duties and/or special projects as assigned.

**Qualifications/Requirements**

- 10+ years of experience in cybersecurity, with depth in Identity & Access Management (IAM) and security controls, including one or more of: Privileged Access Management (PAM), SSO, MFA, CIAM, RBAC, and/or directory governance.

- Demonstrated success delivering high-value, cross-functional technology/security initiatives across multiple workstreams and stakeholder groups.

- Proven ability to cultivate durable partnerships with internal and external business and technology stakeholders; collaborative, outcomes-driven operating style.

- Demonstrated leadership through mentoring, coaching, and enablement (e.g., building roadmaps, supporting skill development, driving team maturity).

- Strong requirements and delivery execution skills: elicitation, documentation, and translation into implementable delivery artifacts (user stories, workflows, process maps); experience supporting Agile/Scrum execution (backlog/standups/removing blockers).

- Hands-on experience with ITSM platforms in an operational/delivery context (e.g., catalog, incident/problem/change workflows, dashboards/reporting), including building standardized documentation to support audit readiness and adoption.

- Ability and flexibility to travel for business as required

**Desired Characteristics**

- Advanced expertise in Privileged Access Management, including risk-based security controls, credential lifecycle management, privileged session monitoring/recording, and privileged identity governance.

- Knowledge of automated discovery tooling, behavioral analytics, privileged anomaly detection, and common compliance/audit frameworks.

- Experience designing and implementing dual-control policies/workflows tied to incident and change processes.

- Strong communication skills, including reporting program metrics and influencing senior stakeholders across Security Operations, Audit, and IAM governance bodies.

**Grade/Level: 13**

The salary range for this position is **155,000.00 - 260,000.00 ** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Our Way Of Working**

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events.

- Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

**Eligibility Requirements**

- You must be 18 years or older

- You must have a high school diploma or equivalent

- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

- New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment**

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

**Reasonable Accommodation Notice**

- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

- If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

**Job Family Group**

Information Technology

VP, Privileged Secret Server Product Owner

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